Igu Casino review

6.5
Expert ScoreRead review

Bonus:
Up to $825 + 180 free spins

Wagering requirement:
40x bonus, 40x free spins

Games:
4,000+

Payout:
1-3 days

License:
Curacao

 

Categories: ,
6.5Expert Score
Editor's comment
Igu Casino's Curaçao license doesn't precisely reflect what to expect. We enjoyed playing its slots and crypto games but found the casino lacking in its table games section, with no baccarat titles. While it offered many promotions, the bonus conditions were not too welcoming. Regardless, its active tournaments and VIP promo enthralled us for long periods. Playing on mobile is made easy with the dedicated casino app. Our casino experience was fun, but we look forward to higher payout limits and more interactive customer support.
Games
7.4
Trust
7.1
Bonus
6
Support
5.3
Payments
6.8
PROS
  • Dedicated mobile app
  • Detailed VIP program
  • Optimised user interface
  • Rich slots option
CONS
  • Few table games
  • Limited withdrawal limit
  • Curaçao license
  • Bot live chat option

Igu Casino Bonus

Starting with a $30 deposit at Igu Casino wasn't the welcome we expected. Having played at an array of casinos requiring less costly deposits for higher bonus offers, it felt like the casino was ripping us off. Furthermore, its bonus package was just a portion of the average $1,500 many casinos offer. It may increase your bankroll to an extent, but you can find more generous bonuses.

BonusOfferBonus code
First deposit bonus100% up to $450 + 100 free spins*IGU100
Second deposit bonus75% up to $150 + 50 free spins**IGU75
Third deposit bonus50% up to $225 + 30 free spins***IGU50
*free spin available on Jungle Stripes
**free spin available on Aztec Magic
***free spin available on Lost Mystery Chests

Bonus terms 

Igu Casino's bonus conditions come with unfavourable wagering conditions. Its tight playthrough period means you're under pressure to avoid forfeiting your winnings. Furthermore, its max bet limit is nearly insignificant and means you spend more time meeting up with the bonus conditions. The good thing is there are other casinos with better requirements. At KingBilly, you're under no such pressure as you can play through your winnings 30 times in 30 days. Another good alternative is Leon Casino, offering up to 35 times in the same timeframe.

Wagering requirement (WR)40x bonus, 40x free spins
Minimum qualifying deposit$30
Maximum bet limit$1.5
Time to clear WR7 days (bonus), 7 days (free spins)

As with all online casinos, you must fulfill your playthrough requirements before withdrawing bonus funds. However, you may need some guidance on this, as some games contribute more than others. We've listed how the different game types contribute to meeting your WR.

  • slots – 100%
  • table games – 5%
  • video poker – 5%
  • roulette, poker – 5%

Despite the game categories we’ve listed, some games don't make the cut. This is also the case with Igu Casino. You can find a list of these games in the terms and conditions of each promotional offer.

Other promotions

You can look forward to rewarding promotions for playing more regularly. Promotions are moderate but offer some decent rewards. Luckily, a complementary tournaments section offers you the chance to compete for big prizes. Keep in mind these events are periodic and have short timeframes, though there are some extensive events with monthly prize pools.

Monday free spins25 free spins*
Friday reload bonus55% up to $450 + 60 free spins**
Weekend cashback5% up to $150
Booongo-Playson spin and winup to $160,000 in prizes 
Pragmatic Play Drops and Winsup to $30,000,000 in prizes
VIPYes 
*free spins available on Platinum Lightning
**free spins available on Lady Wolf Moon

Despite its bonuses and multiple tournaments, Igu Casino had no live casino bonuses. However, there's much to look forward to as a slots enthusiast. You can participate in some exciting promos offering free spins and reload offers.

VIP program

Igu Casino enrolls you into its VIP programme when you acquire the required loyalty points. You start from the beginner level and scale up to higher levels, which offer better rewards. Each level has five stages, making the loyalty program an engaging one where you can track your progress.

VIP LevelRequired PointsBenefits
Level 1 (Mexico)25 – 20010 – 100 free spins
Level 2 (Guatemala)300 – 2,000up to $120
Level 3 (Belize)3000 – 20,000up to $1125, 20 – 100 free spins
Level 4 (Salvador)50,000 – 150,000+up to $15,000

We liked how transparent the program was. The operator listed out the VIP ranks and required points for each level, with the accompanying benefits.

Banking at Igu Casino

Igu Casino offers reliable deposit methods to fund your account. Payment options range from regular bank cards to privacy-protection eVouchers and even cryptocurrency.

The casino processes deposits instantly where possible, but some deposits may take upto 24 hours. Withdrawals, however, such as bank transfers, can vary between three to 10 days.

Deposit with CashtoCode

CashtoCode is a reliable payment option you can transact with on Igu Casino. It is swift, easy to use and offers a seamless payment transaction that you can complete in four steps. Here’s an outline of how to use it.

  1. Click the green deposit icon at the top of your screen.
  2. Scroll down and select the CashtoCode eVoucher option.
  3. Enter the amount you want to deposit into your account. Select deposit.
    • Min. deposit: $10
    • Max deposit: $500
  4. Provide your 20-digit eVoucher code. Agree to the terms and conditions and pay.

Other deposit methods

Igu Casino offers other payment services as well. As deposit options have their limits, you can easily select what suits your intended deposit. Ecopayz, Jeton and cryptocurrency are good options for high rollers with relatively large deposit limits.  

Payment methodLimit
Interac$30 – $3,000
Neosurf$20 – $6,000
Mastercard $20 – $4,000
Visa$20 – $4,000
iDebit$20 – $4,000
InstaDebit$20 – $4,000
Flexepin$20 – $500
MiFinity $20 – $4,000
MuchBetter $20 – $4,000
Jeton$30 – $6,000
Interac by Jeton$30 – $6,000
Ecopayz $30 – $6,000
Bitcoin0.0001
Bitcoin cash0.001
Litecoin 0.01
Ethereum0.01
Dogecoin1
USDT5

There are no fees associated with depositing at Igu Casino. However, some service providers charge fees, mainly credit card suppliers. CashtoCode and cryptocurrency payments allow you to skip these fees as they’re instant and cost nothing extra.

Payout options

Igu Casino's withdrawal options cover a wide range of deposit payouts. You can withdraw your small or jackpot winnings. However, verifying your account before making withdrawal requests is advisable. 

Payment methodLimit
Interac e-transfer$30 – $3,000
Bank transfer $300 – $6,000
MiFinity $20 – $3,615
Ecopayz $30 – $6,000
Bitcoin$20 – $4,000
Bitcoin Cash $20 – $4,000
Litecoin $20 – $4,000
Ethereum $20 – $4,000
Dogecoin$20 – $4,000
USDT$20 – $4,000
*All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided.

Withdrawals on Igu Casino are fast and reliable. The casino processes transactions instantly, with options like bank transfers taking up to 10 days. Ecopayz and Mifinity, however, let you access your winnings faster.

Regardless of your selected method, withdrawals at Igu Casino are limited to $1,000 daily, $2,000 weekly, and $7,000 monthly. These limits are low and are among the most unattractive we've seen. Its monthly withdrawal cap is even less than Loki Casino's daily withdrawal limit of $15,000 and that of Goodman Casino which is capped at $7,500 daily. Thankfully, the jackpot wins are paid out in full.

Customer support

Igu Casino lets you have a quick chat with customer support via the floating chat icon. The agents have a typical response time of three minutes. We, however, realized during our chat that responses were robotic. On asking further, the agent repeated a set of responses, which highly indicated the use of chatbots rather than human agents. You can also send a mail to support@igucasino.com. 

If you need help verifying your account, the best option is to email the casino's support staff. It would be best to get this sorted in time to minimize wait times while requesting a withdrawal.

Live chatAvailable – 3 minutes 
Phone supportNot available 
Emailsupport@igucasino.com
FAQsLimited

The FAQ page at the bottom of the platform may also help resolve your problems. It's a one-page layout with three sections: account settings, deposit and withdrawals and games settings.

Is Igu Casino legit?

Dama N.V. owns and operates Igu Casino with a license from Curaçao. Verification is seamless and takes a swift time to process. The operator has worked with some of the biggest names in the industry, including Spinomenal and Pragmatic Play, so you can look forward to enriching games on the platform. 

You can report to customer service as the first option in a dispute. Disputes are also settled by arbitration in Cyprus following Cyprus Civil Procedure Rules. There weren't complaints about the operator being fraudulent or any controversial provisions in its terms and conditions.

Ask Gamblers7.29/ 10
CasinoGuru6.8/10
Correct Casinos5.1/10

Furthermore, other review ratings we checked were impressive. All reviews were significantly more positive than average. However, most of the negative comments we saw were from customers who experienced delayed payments.

Games

Igu Casino offers more than 4,600+ games. You can find a rich library of slot machines, crypto and bonus buy options. It also has a decent selection of table games, with some available in live dealer variations. Many of the titles were fun, with distinct gameplay and rules. Some include Lord of the Seas, Boom City, Blackjack and Pirate Spirit. 

Slots4,400+
Blackjack120
Roulette60
Poker37
Baccarat
Craps1
Scratch cards20
Total number of games4,638

The table games on the platform were decent. However, the poker selection could have been better and the casino could have offered some baccarat titles. Luckily, many sites offer multiple baccarat titles. You can always switch to other sites with better baccarat game categories, with [Smokace Casino] and [7bit Casino] offering a sizeable number.

Slots

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You can access slots from over 88 unique software providers at Igu Casino. You can play popular titles like Captain Candy, Dragon Whisperer, Book of Rampage Reloaded and 7 Hot Fruits. These are some of the best creations from top providers like GameArt, Pragmatic Play and Spinomenal. 

There are over 518 Jackpot slot machines where you can win big on the platform. You’re also open to any of the 24+ Megaways on the platform. Some fun titles we played include Big Bad Wolf Megaways and Beef Lightning Megaways.

Table and card games

At Igu Casino, you can play up to 218 different table games. Popular options include American Roulette, 21 Burn Blackjack and Blackjack VIP. Caribbean Stud Poker and Triple Edge Poker are fun options in different bet size ranges.

Live dealer

Igu Casino offers as high as 250+ live dealer variations. However, most are blackjack games with a decent array of roulette and other games. Some popular options include Azure blackjack, Italiano blackjack, Brussels roulette and Roulette Oracle Blaze. 

Unfortunately, there are no live baccarat games on this platform, nor are there any live dealer promotions available. If you'd prefer to participate in live dealer events with other players, check up [PlayZilla Casino] and [Slots Palace]

Roulette54
Blackjack114
Poker5
Baccarat
Other*83*

Mobile app and user-interface

An app icon at the top of the website installs on your phone once you click it. Igu Casino provides easy access to its games on a mobile web platform and mobile app. This app works well on all corresponding devices. You will find it at the top of the site. A single click is all you need to download this app on your phone. The features and design are consistent across all devices.

The casino tab serves the same purpose as it does on a computer. The upper right corner of your screen features buttons for logging in and creating an account. The website's lower right corner has a live chat window you can use anytime. This ensures that help is always just a click away.

If a good range of fascinating slots with decent bonuses sounds exciting, you should check out Igu Casino. However, the site needs improvements to its live dealer and the withdrawal restriction to appeal to a broader audience.

Alternatives of Igu Casino

1 Smokace Casino review
More details +
Editor's comment
Smokace Casino’s western theme gives you a glimpse of the fun and thrills to expect. Its first attraction was its large games library which cut across slots, table and live games alike. It has generous bonus offerings but its high deposit requirements overshadow this. Making payments was fast and easy but we hope the site improves on its slow payouts. You may have to wait up to 7 days on some occasions while others are completed in a day. Altogether, it has performed fairly for an operator that only joined the online gambling industry in 2023.
Games
9.8
Trust
6.3
Bonus
6.4
Support
7.1
Payments
6.7
PROS:
  • Over 7,500+ games
  • Generous welcome offers
  • Lucrative promotions for loyal players
  • High withdrawal limits
CONS:
  • High bonus qualifying deposit
  • Delayed withdrawals
  • No dedicated app
  • Only slots contribute to your playthrough
2 woocasino
More details +
Editor's comment
WooCasino is a decent online casino that can pack a big punch. The game library truly is diverse, but there’s a lack of filters available. The welcome bonus comes with favorable bonus terms, and the recurring weekly promotions are worth the money. Lastly, you can deposit and withdraw in CAD, with CashtoCode eVoucher or a range of other type of payment methods. Launched in 2020, we can say they have managed to maintain a decent place on the Canadian casino market. Be careful with the bonuses. They take bonus fraud and bonus abuse very seriously!
Games
8
Trust
7.3
Bonus
5.5
Support
5.9
Payments
7.1
PROS:
  • 6,000+ games
  • Lower than average wagering requirement
  • Variety of payment methods
  • Deposit and withdraw in CAD
  • Safe casino games
  • Attractive weekly promotions
CONS:
  • Lack of game filters
  • Some inconsistent information on site
  • No phone support
  • Licensed in Curacao only
3 Oddsring Casino
More details +
Editor's comment
The recently launched Oddsring, formerly Twin Casino, fills the shoes pretty nicely. With over 8,300 games it can pack a punch, meet the needs of all types of casino players. The welcome bonus won't get you far, but you are dealing with an MGA licensed casino. The VIP program is pretty elaborate and considering it's a reliable casino, we can say it's worth it in the long run.
Games
8.5
Trust
8.8
Bonus
5.3
Support
8
Payments
8.1
PROS:
  • Malta Gaming Authority (MGA) License
  • Dedicated Mobile App
  • Responsive Customer support
  • Optimized user interface
  • 8,300+ games
CONS:
  • Withdrawal fees could be charged
  • Low Welcome Bonus
  • Few promotional offers
  • Limited withdrawal method

Smokace offers several table games on its platform to play along with its generous welcome package. However, its Curaçao license is bound to leave you doubtful.

Woo Casino has high withdrawal limits with its excellent loyalty program. However, its low welcome bonus is nothing to write home about. 

Oddsring Casino has an MGA-approved license along with a high withdrawal limit. However, it doesn't feature a dedicated mobile app.

FAQs

Is Igu Casino legit?

Yes, Dama N.V lauched Igu Casino in 2022. Although it operates with a Curaçao license, the casino has maintained a good standard in its games and partnering software providers. We also found no scandals associated with the platform during our search.

Does Igu Casino have a mobile app?

The operator features a dedicated mobile app that works across all platforms. You can download it via the app icon at the top of your screen.

Does Igu Casino have any promotional offers?

Yes, you can benefit from reload and cashback bonuses. It also complements this with an active tournaments section.

How to contact customer support at Igu Casino?

You can contact Igu Casino by email or through the live chat feature. You can also send an email to support@igucasino.com.

Does Igu Casino offer a VIP program?

Yes, Igu Casino features a 4-tier VIP program for loyal players. You progress along the ranks, winning exciting rewards as you wager on games.

Specification: Igu Casino review

Bonus
Bonus

Up to $825 + 180 free spins

Wagering requirement

40x bonus, 40x free spins

Bezahlmethoden
Deposit method

Bitcoin, Bitcoin Cash, EcoPayz, Ethereum, Flexepin, iDebit, Interac, Litecoin, MasterCard, MiFinity, MuchBetter, Neosurf, Neteller, Skrill, VISA

Payout time 1-3 days
Specification
Game studio

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License Curacao
Number of games 4,000+
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