Polestar Casino review

6.9
Expert ScoreRead review

Bonus:
100% up to €500 + 200 free spins

Wagering requirement:
35x deposit + bonus, 40x free spins

Games:
4,000+

Payout:
3-5 days

License:
Curacao

Categories: ,
6.9Expert Score
Polestar Casino provides a great experience to players in Ireland with scores of online slots, table/card games and live games. The mobile casino site has wonderful graphic designs, while the welcome bonus is favourable. Meanwhile, players can grab other promotions too. Notwithstanding these features, Polestar Casino has low payout limits for new players, slow payouts, an unattractive VIP program and no active responsible gaming tools.
Games
5.9
Trust
6.8
Bonus
6.9
Support
7.4
Payments
7.7
PROS
  • Many banking options
  • Acceptable welcome package
  • Great game collection
  • Professional and helpful customer support
  • Appealing website design
CONS
  • Poor payouts for new players
  • No active responsible gaming tools
  • Slow payout
  • Basic VIP program
  • No mobile app

Polestar Casino bonus

Polestar has an acceptable welcome package available on your first deposit. The bonus aligns with the average sign-up offer at many casinos in Ireland.

The first deposit free spins are added as a set of 20 per day for 10 days. Each batch of 20 free spins can be claimed within 24 hours from being available, otherwise they will expire.

Bonus OfferBonus code 
First deposit bonus 100% up to €500 + 200 free spinsNone 

Bonus terms

The bonus comes with transparent terms and moderate wagering requirements (WR). 

Wagering requirement (WR)35x deposit + bonus, 40x free spins
Minimum qualifying deposit€20
Maximum bet limit€5
Time to clear WR10 days
Other Skrill and Neteller deposits are ineligible for bonus

The minimum qualifying deposit and WR are also acceptable. Further, the maximum bet limit and WR time are great.

Although bonus wagering is allowed on table/card games and live titles games, online slots have the biggest contribution, as follows:

  • slots – 100% (except some slots)
  • table games – 10% 
  • video poker – 10%
  • roulette, poker – 10%

Other promotions

Polestar Casino has a good number of bonuses, tournaments and competitions for all players to enjoy.

Weekly cashback 15% up to €3,000
Mystery bonus€40,000
Weekly reload50 free spins
Weekend reload bonus€700 + 50 free spins
Game show Thursdays€10 reward game
Roulette Weekends€10 reward game
Gold Blackjack Fridays€10 reward game
Crazy time Tuesdays€10 reward game
Bonus shop Exchange coins for free spins and bonuses  
VIP programYes
*free spins available on different slots by various providers 

The promotions in this casino are available to all players interested in slots, table/card games and live titles. So, you can always play your favourite games with these promotions.

VIP program

Polestar Casino has a well-structured VIP program. However, there’s no information on the VIP terms and how players can become members. All information regarding the program can only be received from customer support. The program has five levels. Players can join based on their general casino activities within the last 30 days, including deposits and withdrawals, bonuses and game wagering. To this end, not wagering real money within 30 days will result in reduction in VIP level. Thus, to remain on any level, you must play at this casino regularly.

VIP status Rewards
BronzeMinimum payout limit
SilverIncreased payout limit 
Gold5% cashback
Improved payout limit 
Platinum 10% cashback
VIP account manager
Higher payout limit
Diamond15% cashback
VIP account manager
Increased payout limit

The VIP program at Polestar Casino is bland and doesn’t have interesting features. It even determines players’ withdrawal limits, which isn’t a regular practice at most casinos in Ireland. There are many other casinos with much more generous VIP programs.

Banking at Polestar Casino

Players at Polestar Casino have access to many deposit and payout methods.

Deposit with CashtoCode at Polestar Casino

CashtoCode is one of the most secure deposit methods at Polestar Casino. This method boasts a simple and straightforward deposit procedure, which makes it very appealing to numerous players. Below is how to deposit with CashtoCode:

  1. Click/tap the deposit tab on the homepage and select CashtoCode.
  2. Select the amount you want to deposit:
    • Min deposit: €10
    • Max deposit: €400
  3. The next page shows many CashtoCode outlets close to you – choose any of them.
  4. A barcode bearing your deposit amount is shown on the next page. Save it on your phone and visit the outlet with it.
  5. Pay the amount on the barcode to the cashier.
  6. The cashier scans the barcode and credits your payment to the casino.

Other deposit methods

Polestar Casino has numerous deposit methods, such as cryptocurrencies, e-wallets, prepaid cards and bank cards.

MethodLimit
Mastercard€10 – €2,000
Volt bank transfer €10 – €5,000
Rapid transfer €10 – €5,000
Paysafecard €10 – €1,000
Skrill, Skrill 1-Tap €10 – €5,000
eZeeWallet €10 – €2,250 
Jeton€10 – €5,000
Neteller €10 – €5,000
MiFinity€10 – €2,500
LUNU €20 – €500
Bitcoin €10 – €5,000
Bitcoin Cash €10 – €5,000
Ethereum€10 – €5,000
Ripple€10 – €5,000
Tether – ERC20€10 – €5,000
Dai €10 – €5,000
Litecoin€10 – €5,000
USD Coin – ERC20 €10 – €5,000
CashtoCode accepted Bitcoin 

Before depositing funds with any deposit method, it’s best to know whether or not your payment provider will charge a fee. In this regard, cryptocurrencies, prepaid vouchers and e-wallets usually don’t have deposit fees, so you may consider any of them.

Payout options

Polestar Casino has an array of withdrawal options for players in Ireland. MiFinity is the most convenient option for players because it’s used for regular online payments in the country.

Payout methodLimit
VISA, Mastercard€10 – €3,000
Bank transfer€10 – €5,000 
Rapid transfer€10 – €5,000
Skrill, Skrill 1-Tap€10 – €5,000
eZeeWallet€10 – €2,250
Jeton€10 – €5,000
Neteller€10 – €5,000
MiFinity€10 – €2,500
Bitcoin€10 – €5,000
Bitcoin Cash€10 – €5,000
Ethereum€10 – €5,000
Ripple€10 – €5,000
Tether – ERC20€10 – €5,000
Dai€10 – €5,000
Litecoin€10 – €5,000
USD Coin – ERC20€10 – €5,000
*All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided.
Fastest payout method: Tether
Highest withdrawal limit: €20,000 monthly
Pending period: 72 hours

The casino processes payout requests within 72 hours. Meanwhile, the withdrawal limits in this casino are based on VIP levels, as provided below:   

VIP  levelDaily limitMonthly limit
Bronze€500€7,000
Silver€500€10,000
Gold€800€12,000
Platinum €1,000€15,000
Diamond€1,500€20,000

New players have quite low limits at this casino. If you wish to withdraw much higher limits as a new player, you should play at Smokace Casino.

Customer support

Players wishing to reach out to Polestar Casino can do so on email and live chat. The customer service agents on live chat attended to us professionally, providing solutions to different issues we had during this review.

The casino informs you via email when your account is due for verification. Afterwards, you can begin the whole process yourself by visiting the Personal Info section of your profile and selecting Verification. Then submit all the required documents for know-your-customer (KYC) verification. 

Live chatAvailable – 1 minute  
Phone supportNot available
Emailsupport@polestarcasino.com
FAQsLimited 

Polestar Casino has an FAQ page that provides answers to questions on licences, currencies, deposits and withdrawals, password reset and technical issues.

Is Polestar Casino legit?

Polestar Casino is owned and operated by Rabidi N.V., which runs many other trusted gaming sites in the iGaming landscape. Established in 2017, the casino carries out business with a licence from Curaçao. The casino handles and processes players’ personal information securely in accordance with Europe’s General Data Protection Regulation (GDPR).

Similarly, the casino keeps players’ personal and financial data safe with its Transport Layer Security (TLS) 1.2 protocol. Polestar Casino offers games by licensed software providers and hasn’t been a subject of game manipulation issues.

Trustpilot2.7 star
AskGamblers 5/10
CasinoGuru6.8/10

We searched through other reliable review hubs to understand how players rated Polestar Casino. Most player ratings on those hubs were positive, thanks to the amazing qualities of the casino. Notwithstanding the positive opinions, the casino got very poor scores from a lot of players. Such scores were because of slow payouts, few or no responsible gaming tools, low payout limits for new players, basic VIP program and no mobile app. Polestar Casino should improve in these areas to maintain players’ trust in them.

Games  

Polestar Casino is home to over 4,000 online casino games by 122 game studios. The game catalogue is good, so you find a variety of slots, table/card games, live games, instant-win titles and crash games.                 

Slots4,000+
Blackjack80
Roulette78
Poker30
Baccarat35
CrapsNone 
Scratch cards55
Total number of games4,000+

Even though Polestar Casino has a good game collection, SG Casino has a few more craps games. You can check them out.  

Slots

Polestar Casino offers slot fans over 5,500 titles from renowned software providers. The casino has lots of titles with engaging features, such as free spins, avalanche reels, random win multipliers, stacked reels and wild multipliers. It also has titles with unique mechanics, including Megways, Bonus Buy, Splitz and Gigarise.

  • Number of progressive jackpot slots: 150+
  • Megaways: 100+

This casino has a good number of progressive jackpots, including Frost Queen Jackpots, Wish Upon a Jackpot, Ozwin’s Jackpots and The slotfather. What’s more, you can enjoy numerous megaways titles, including 9 Pots of Gold Megaways, Amazon Island Megaways and Blood Suckers Megaways.

Table and card games

Table/card game enthusiasts have access to over 280 titles. You can explore roulette, blackjack, baccarat, dice and poker. If you like video poker, there are some interesting titles for you. Some of the popular titles are Roulette X5, Multihand Blackjack Pro, Hold’em Poker and Baccarat Deluxe.

Live dealer

Players usually have a great time playing over 385 live casino games. There are many roulette, blackjack, baccarat, Andar Bahar, dice, Teen Patti and poker titles. There are also many game shows with different RTPs, themes, features and designs.

The live games in this casino are from the following providers:

  • Evolution
  • Playtech
  • CreedRoomz Live
  • Ezugi
  • Pragmatic Play
  • Swintt
  • Skywind Group
  • OnAir Entertainment
  • Quik Gaming
  • Bombay Live
  • Real Dealer Studios

Some of the popular live titles at Polestar Casino include Express Roulette Express, Adventures Beyond Wonderland, Peek Baccarat and Quantum Blackjack Plus.

Roulette100
Blackjack180
Poker20
Baccarat33
Other55
*includes games like Sic Bo, Boom City and Casino Hold’Em

Live games add to the wagering requirements in this casino, so you can navigate your bonuses with live games. Also, a few tournaments are available for live games.

Mobile app and user-interface

Polestar Casino offers no mobile app. This means you can only play on your mobile phone on all compatible browsers. The graphic designs at Polestar Casino are awesome, while the user interface is compelling. You can smoothly sign up, sign in to your account, deposit funds and contact live chat on the mobile casino. The navigation area gives you access to the casino and live casino sections. The casino section has categories like Top, Casino Gamehall, New, Top, Popular, Bonus Buys, Slots, Jackpots, Table Games and Slots. The live casino section has categories like Top Rated, Roulette, Baccarat and Dice, Game Shows, Blackjack, Club Royale and Poker.

However, the casino doesn’t have categories like Megaways or Book Of, which makes such game selection difficult. However, you may use the search button as an alternative. You can also get to the Promotions page, About Us, FAQ, Payments and all game sections and categories through the website footer. We like that we could play different games on the site conveniently.

If you want to participate in tournaments, competitions and missions, Polestar Casino is a good platform. The casino has a favourable welcome package, lots of banking methods, good game library, great mobile site design and responsive customer support. However, Polestar Casino has few or no responsible gaming tools, a bland VIP program, slow payouts, low payouts for new players and no mobile app. 

Alternatives of Polestar Casino

1 Dolly Casino
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Dolly Casino has not been around for a long time. We were very disappointed with the several glitches we experienced during our review. This made us skeptical about recommending this casino. It has an average game library with more slots. However, the live games and table games collections stand the casino out in some way. These are complemented by many promotions and banking options. If you wish to play without repeated technical issues on a mobile app or mobile browser, you’re better off at any of the alternative casinos in this article.
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Bonus
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Support
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Payments
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PROS:
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  • Solid banking methods
  • Many software providers
  • Knowledgeable customer support
CONS:
  • No mobile app
  • Slow withdrawals
  • Poor withdrawal limits for new players
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CONS:
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3 Joo Casino
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Joo Casino has some impressive features that contribute to its outstanding casino experience. The vast games library, generous reward programs and multiple promotions reflect the casino’s experience in the online gambling industry. It has a well-built user interface and a dedicated app for smooth mobile casino gameplay. On the other hand, its low withdrawal limit and penalty fees for inactive players can push away some players.
Games
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Trust
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Support
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Payments
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PROS:
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CONS:
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  • Few regular table games
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Dolly Casino has a better welcome bonus with fair terms, much higher withdrawal limits and a larger game library. The casino also offers a wide variety of bonuses, tournaments and contests to all players, while customer support is great. Nonetheless, Dolly Casino doesn’t have a mobile app.

SG Casino has a compelling collection of games. In addition, it has lots of interesting promotions with decent terms and a good number of payment options. However, the casino has poor payout limits for new players, slow payouts and a small welcome bonus.

Joo Casino is a reputable casino operating since 2014. The casino processes payouts fast, has numerous promotions, a wonderful VIP program and a mobile app. Joo Casino also has many payment options, responsive customer support and fast verification procedure. Despite these features, Joo Casino holds a licence from Curacao.     

FAQs

Is Polestar Casino safe to gamble at?

Yes. Polestar Casino has been in business since 2017 under a Curacao licence. The casino is run by Rabidi N.V., a popular operator with many well-followed casinos under its management. The casino provides optimum security and privacy with its TLS 1.2 protocol.  

How can I claim the welcome bonus at Polestar Casino?

To receive the welcome bonus at Polestar Casino, you must deposit at least €20 on your first deposit. However, keep in mind that deposits via Skrill, Skrill 1-Tap and Neteller are not eligible for this bonus. Once your deposit shows up with the casino, the bonus is added to your account.   

Does Polestar Casino have a VIP program?

Yes. There are 5 levels to the VIP program at Polestar Casino. The program awards cashback and determines players’ withdrawal limits, with Diamond members entitled to the highest limits. The program is not generous, so you may check one of the casinos on this page for a more impressive loyalty program. 

Does Polestar Casino have a mobile app?

No. The casino doesn’t have a mobile app. Thus, you can play on your smartphone via compatible browsers only. With clear arrangements of filters and easy navigation, the mobile casino site is well-designed to make your sessions worthwhile.

Specification: Polestar Casino review

Bonus
Bonus

100% up to €500 + 200 free spins

Wagering requirement

35x deposit + bonus, 40x free spins

Bezahlmethoden
Deposit methods

Bank Transfer, Bitcoin, Bitcoin Cash, CashtoCode, Jeton, Luxon Pay, MasterCard, MiFinity, MuchBetter, Neteller, Paysafecard, Skrill

Payout

3-5 days

Specification
Number of games

4,000+

Licence

Curacao

Game studios

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