Joo Casino review

7.5
Expert ScoreRead review

Bonus:
Up to €6,000 bonus + 200 free spins

Wagering requirement:
50x bonus, 50x free spins

Games:
6,000+

Payout:
3-5 days

License:
Curacao

Categories: ,
7.5Expert Score
Joo Casino has some impressive features that contribute to its outstanding casino experience. The vast games library, generous reward programs and multiple promotions reflect the casino’s experience in the online gambling industry. It has a well-built user interface and a dedicated app for smooth mobile casino gameplay. On the other hand, its low withdrawal limit and penalty fees for inactive players can push away some players.
Games
7.9
Trust
7.4
Bonus
8.7
Support
6.3
Payments
7.4
PROS
  • Vast games library
  • Dedicated app
  • Optimized user interface
  • Responsive customer support
CONS
  • Low withdrawal limit
  • No live dealer promotions
  • Few regular table games
  • Curacao licence

Joo Casino bonus

Joo Casino offers a generous welcome bonus for new players. You also have the option to benefit from the crypto welcome bonus. Both promo categories offer you a great jump-start as a newbie.

BonusOfferCode
First deposit bonus100% up to €1,000 + 100 free spins*150% up to 3 BTC + 100 free spins 

CRYPTO
Second deposit bonus50% up to €2,000 + 50 free spins110% up to 5BTCRELAXBLOCK
Third deposit bonus50% up to €3,000 + 50 free spins100% up to 5BTC + 50 free spinsACTNOWCHAIN
*free spins available on Book of the Fallen or Book of Cats slot

Bonus terms

The casino's bonus terms are favourable. You only have to play through your bonus winnings, with a max bet that reasonably boosts your progress. These are positive features, but you must wager your winnings quickly to benefit from them. 

Smokace Casino has a better offer. You also play through your bonus winnings, but this time, with more time to complete your wagering. 

Wagering requirement (WR)50x bonus, 50x free spins
Minimum qualifying deposit€20
Maximum bet limit€5
Time to clear WR7 days (bonus cash), 3 days (free spins bonus) 

You can speed up meeting your playthrough requirements when you play slots. Other game categories also contribute, but none measure up to slot machines. Check out the list below for different game types and what to expect playing them.

  • slots – 100%
  • table games – 5%
  • Video poker – 5%
  • Roulette, poker – 5%
  • Live games – 5%

Not every game at Joo Casino adds to your bonus playthrough. It’s why some games are unavailable when you have an active bonus. You can check out Joo Casino’s bonus terms and conditions for a more detailed list of all the games that don’t count. 

Other promotions

The promotions at Joo Casino are one of its best features. You can benefit from multiple reload bonuses and exclusive offers as you play real money games.

Extra €500 per day50% up to €500
Monday Reload40% up to €100
Wednesday Reloadup to 170 free spins*
High Roller Reload50% up to €1,000
Mystery Dropsprogressive jackpot prize
Lucky Spin€10,000 prize pool
VIP programyes
*free spins available on Book of Dead/ Book of Cats

It's a perfect offering if you fancy slots. However, the operator fails to replicate this for its live games, as there's no single live casino offer. Neon54 Casino offers a better option, allowing you to benefit from live casino promotions. 

VIP program

The operator’s VIP program is among its exclusive perks for loyal players. You must play real money games to participate in this 25-level VIP program.

VIP LevelPointsBenefits
1
210020 free spins
325030 free spins
450040 free spins
580050 free spins
61,20060 free spins
71,70070 free spins
82,50080 free spins
€10
5% cashback 
93,500€15
5% cashback
105,000€20
5% cashback
117,000€25
5% cashback
1210,000100 free spins
€50
6% cashback
1314,00080 free spins
€40
6% cashback
1419,00090 free spins
€50
6% cashback
1525,000100 free spins€60
6% cashback
1632,000170 free spins
€100
8% cashback
1740,000110 free spins
€70
8% cashback
Increased withdrawal limit
1850,000120 free spins
€80
8% cashback
Increased withdrawal limit
1962,000150 free spins
€100
8% cashback
Increased withdrawal limit
2075,000200 free spins
€200
10% cashback
21150,000210 free spins
€300
10% cashback
Increased withdrawal limit
22210,000220 free spins
€400
10% cashback
Increased withdrawal limit
23280,000250 free spins
€600
10% cashback
Increased withdrawal limit
24400,0001,000 free spins
€1,000
15% cashback
255,000,0005,000 free spins
€50,000

You join the VIP race on signing up. However, you must play games and qualify for the next level to begin enjoying benefits. We were impressed by its points-based system as it’s among the features we look out for before rating loyalty programs.

Banking at Joo Casino

Joo Casino offers reliable banking methods for easy deposits and withdrawals. You can pay with fiat or crypto options. Moreover, deposits are processed instantly, while withdrawals take between three to five days.

Deposit with CashtoCode

CashtoCode is among the best payment methods offered at Joo Casino. It’s great for discreet transactions as you don’t have to provide your banking details online. It's also easy to use as you only need a barcode that you present to a local retail outlet near you. 

Check out how it works in the five steps below.

  1. Click the deposit button.
  2. Select CashtoCode. 
  3. Enter your preferred deposit amount.
  4. Min deposit: €10
  5. Max deposit: €500
  6. Choose the CashtoCode store closest to you for your barcode.
  7. Visit the CashtoCode retail store. Present the barcode and make your payment. The amount is reflected in your account instantly.

Other deposit methods

Joo Casino offers alternative payment methods for funding your account. This gives you the option of choosing a payment solution you’re familiar with.

MethodLimit
VISA, MasterCard, Maestro €20 – €4,000
Neteller €20 – €4,000
Bank transfer €20 – €4,000
Paysafecard €20 – €4,000
Rapid€20 – €4,000
Skrill€20 – €4,000
Mifinity €20 – €1,000
Jeton€20 – €2,500
Skinsback€1 – €1,000
Bitcoin0.0001 BTC
Bitcoin Cash 0.001 BCH
Litecoin 0.01 LTC
Ethereum 0.01 ETH
Ripple0.001 XRP
DogeCoin 1 DOG
USDT5 USDT
Cardano 2 ADA
Tron10 TRX
Binance0.01 BNB

Payout options

Similar to the deposit options, the operator offers fiat and crypto coins to withdraw your funds. They all have decent transaction limits that allow you to withdraw regardless of the value of your winnings.

Payment methodLimit
Bank transfer €500 – €4,000
Pay via bank (Nodapay)€20 – €4,000
Pay any bank (Mifinity_sepa)€20 – €4,000
bank transfer (Fixipay)€100 – €4,000
MiFinity €20 – €4,000
Bitcoin €30 – €4,000
Bitcoin Cash €30 – €4,000
Litecoin €30 – €4,000
Ethereum €30 – €4,000
DogeCoin €30 – €4,000
USDT€30 – €4,000
*All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided.

Processing withdrawals on this site typically takes between three to five days. When you request a payout, Joo Casino doesn't deduct any fees, but selecting the bank transfer option can incur additional charges. Charges here are capped at €16.

Joo Casino has a weekly withdrawal limit of €2,500 and a monthly limit of €12,000 which spoils the fun of huge wins. It pays jackpots, but this doesn't compensate for the winnings you can't withdraw. You don't have to put up with this though. Smokace Casino is a better option, allowing you to withdraw up to €50,000 monthly.

Customer support

You can contact agents through the live chat or email options. A chatbot handles your questions first before transferring you to a live representative. The Joo Casino agents that handled our queries were responsive, answering our questions directly rather than referring us to other pages for more information.

The other option is to email support@joocasino.com. It’s among the ways through which you can verify your account. You can also verify your casino account using a dedicated tab in your profile. Remember that it's a necessary step before you can withdraw your winnings.

Live chatAvailable – 2 minutes
Phone supportNot available
Emailsupport@joocasino.com
FAQsBasic

This casino's FAQ section isn’t satisfactory. It answers general questions on payments and games. Altogether, the information here is insufficient and it’s best you contact support to resolve any issues you encounter. 

Is Joo Casino legit?

Dama N.V. manages Joo Casino under a Curacao licence. It was launched in 2014 and hasn’t recorded any scandals since it began operating. We, however, weren’t impressed with its €5 penalty charged on accounts inactive for 12 months. 

It's a reliable casino you can play at, but you should regularly check out the terms and conditions (T&C) for unfair clauses. This keeps you ahead of any tricky provisions within the T&Cs. 

Trustpilot2.7/ 5 stars
AskGamblers8/ 10
Casino Guru8.5/ 10

We checked out what other expert review sites thought about Joo Casino, which we've reflected in the ratings table above. This further confirms its reliability. However, we noted some important user feedback. Several players complained about delayed or unprocessed withdrawals, a significant concern for any online casino.

Games

This site has 6,200+ games, with slots making up the bulk of the collection. There's also a wide selection of live dealer table games. You can play Grab The Gold, Wolf Fang and Powerup Roulette.

Slots5,500+
Blackjack350
Roulette113
Poker62
Baccarat113
Craps5
Scratch cards67
Total number of games6,240+

Joo Casino's game library offers an exciting array of slots mixed with a decent selection of table games. However, live casino games outnumber Random Number Generator (RNG) table games. If you fancy the regular tables, Smokace Casino is an excellent site you can try out, with a good variety of roulette and blackjack tables. 

Slots

Joo Casino has over 5,500 slots with exciting themes and distinct features. Microgaming, Evolution, Betsoft, and Pragmatic Play are among the top software providers supplying these titles. Fun titles you can explore include Book of the Fallen, Bonanza Billion and Wild Wild Gold.

You can play from 1,510+ progressive jackpots as well. They give an excellent opportunity to land big wins. You can also explore up to 77 Megaways, including Big Bass Bonanza Megaways and Aztec Magic Megaways.

Table and card games

Joo Casino has 670+ table game titles. You can play poker variants, including Oasis Poker Classic, Caribbean Stud Poker and Triple Edge Poker. The operator also lets you explore other exciting games like 3D Baccarat, First Person Blackjack and Lightning Roulette.

Live dealer

There are 560+ live dealer games from up to 138 software vendors, including Evolution and Pragmatic Play Live. Some popular options include Double Ball Roulette, One Blackjack and Golden Wealth Baccarat. 

Joo Casino offers no live dealer promos. This isn’t an issue as Ireland has a booming casino market with operators like Neon54 Casino offering multiple live dealer events.

Roulette101
Blackjack319
Poker18
Baccarat93
Other30*
*includes games like Sic Bo, Boom City and Monopoly Live

Mobile app and user-interface

Joo Casino has a dedicated mobile app for its Android and iOS users. It has a mobile app tab under the menu button. The whole section explains how to download the app. It’s also well-optimized for mobile browser use. 

Interestingly, it retains all the functionalities of the desktop browser version. Registration is straightforward. Its user interface is well laid out, with the games filter at the top. Once you open an account, you can easily play games like Rat King and Big Bass Splash with a single click on the casino homepage. 

The live chat button is a floating window on your screen. The deposit button is at the top of the homepage, with the withdrawal button under the wallet tab in your profile. 

Joo Casino is great for slot players

If you enjoy playing slots, Joo Casino is a perfect option. To further enhance the experience, it offers regular events and reward programs. The operator must, however, improve its low withdrawal limit and include promos for live casino players. 

Alternatives of Joo Casino

1 5Gringos Casino
More details +
5Gringos gets you into the fun before creating your account as you get to tailor your casino experience based on the Gringo you choose. There's a vast games library with several classics, from slots to live casino titles. Similar to some Rabidi N.V. casinos we've reviewed, its payout limits are low and its welcome bonus could be more generous. It would be great if the operator found another way to encourage player activity rather than charge penalty fees.
Games
7.4
Trust
5.8
Bonus
7.4
Support
6.3
Payments
6.9
PROS:
  • Five welcome bonus options
  • Multiple casino promotions
  • User-friendly mobile design
  • Affordable bonus qualifying deposit
CONS:
  • Low withdrawal limit
  • VIP program isn’t transparent
  • No casino app
  • €5 monthly inactivity fee
2 nomini casino
More details +
Nomini Casino ‘s attention to detail is noticeable in its games library and bonuses. The operator scores a positive rating in both areas. Its massive library hosts over 9,000 titles. Furthermore, the casino allows you to select from up to three welcome packages as a new player. The operator can still make improvements in certain areas. Increasing its low payout limit is a good start. We also look forward to a better experience playing on mobile.
Games
9.3
Trust
6.6
Bonus
7.5
Support
6.3
Payments
7
PROS:
  • Massive games library
  • Regular promotions and tournaments
  • Responsive customer support
  • Modern website layout
CONS:
  • Withdrawal limit is low
  • Low welcome bonus
  • No casino app
  • Unfair terms and conditions
3 Neon54 Casino
More details +
Neon54 Casino’s innovative welcome offers give you a feel of what to expect once you’re playing on the site. The operator made true to its word with an even better promotions section for regular players. Its games library was equally impressive as the site had both modern and classic slots, table and live dealer titles. The VIP program however could do with some extra features to make it more transparent. We, however, don’t like the idea of penalising players. Hence the €5 monthly inactivity penalty should be reviewed. Its withdrawal limit is another area where some work must be done.
Games
8
Trust
6.6
Bonus
7.5
Support
6.3
Payments
7
PROS:
  • Massive games library
  • Multiple live dealer events
  • Five welcome bonuses
  • Optimized user interface
CONS:
  • Low payout limit
  • Poor VIP program
  • No mobile app
  • Curacao license

5Gringos Casino has a high withdrawal limit up to €50,000 and a massive games library. Its significant flaw, however, is its slow payout speed. 

Neon54 Casino has multiple live dealer promotions, including Crazy Time Tuesdays and Roulette Weekends. It also offers up to five welcome bonus options but has a low payout limit, ranging between €7,000 to €20,000. 

Nomini Casino has over 200+ regular table games and gives you the option of selecting your preferred welcome bonus. However, these offers have difficult playthrough requirements.

FAQs

Is Joo Casino legit?

Yes, Dama N V operates the casino with a Curaçao licence. It was launched in 2014 and has built a good reputation over the years, also attributed to Dama N.V.'s status. Although there are some unfair terms like the €5 inactivity fees, there have been no complaints of fraud or rigged games against the operator. 

Does Joo Casino have a mobile app? 

Yes. Joo Casino has a dedicated app that functions well on Android and iOS devices. With this, you can play your favourite titles on the go. You can always play online if it's incompatible with your device.

Does Joo Casino have promotional offers? 

Yes., the site has an exciting lineup of promotions, including reload bonuses, free spins and mystery drops, which are regular. The only downside is there aren't offers for live casino players.

How do I contact customer support at Joo Casino? 

You can use the live chat or email support@joocasino.com. There’s also an FAQ section where you can explore information ranging from the registration process to games, payments, promotions and security. 

Does Joo Casino offer a VIP program?

Yes, Joo Casino offers a 25-tier VIP program. You receive points that boost your rankings as you deposit and play more. Keep in mind that each player's VIP progress resets every three months on the first Thursday of the new month.

Specification: Joo Casino review

Bonus
Bonus

Up to €6,000 bonus + 200 free spins

Wagering requirement

50x bonus, 50x free spins

Bezahlmethoden
Deposit methods

Bank Transfer, Bitcoin, Bitcoin Cash, Cardano, CashtoCode, DAI, Ethereum, Jeton, Litecoin, MasterCard, MiFinity, Neteller, Paysafecard, Ripple, Skrill, Tether, Tron, USD Coin, VISA

Payout

3-5 days

Specification
Number of games

6,000+

Licence

Curacao

Game studios

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