Crownplay Casino review
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Crownplay Casino bonus
Crownplay Casino's welcome package is less impressive than we had hoped. You must deposit higher than the minimum deposit amount before receiving free spin bonuses. It also fails to meet the standard $1,500 at many Canadian online casinos.
| Bonus | Offer |
|---|---|
| First deposit bonus | 100% up to $750 + 200 free spins + 1 Bonus Crab |
Bonus terms
The casino's bonus terms are just as poor as its welcome bonus, as you must wager your deposit plus bonus winnings. 20Bet Casino offers more favorable terms as you only wager bonus winnings.
| Wagering requirement (WR) | 35x deposit + bonus, 40x free spin winnings |
| Minimum qualifying deposit | $30 |
| Maximum bet limit | $7.5 |
| Time to clear WR | 10 days |
You must play through your winnings before withdrawing them. The game categories contribute differently to your wagering requirements. Check out the list below.
- slots – 100%
- bingo, scratch cards, keno – 100%
- live games – 10%
- table and card games – 10%
- video poker – 10%
- jackpot slots – 0%
Keep in mind that not all games contribute to the wagering requirements. You can find a list of these non-contributing games on the site's bonuses and promotions page.
Other promotions
Crownplay Casino has a decent array of promotions for its loyal customers. You can find available options like reload, cashback and live dealer offers.
There are also tournament offers that come up in short periods you can take advantage of. Bitstarz Casinos, however, has more promotions you can enjoy if you're a fan of more regular bonuses.
| Weekend reload | 50% up to $1,050 + 50 free spins |
| Weekly reload | 50 free spins |
| Weekly cashback | 15% up to $4,500 |
| Live cashback | 25% up to $300 |
| Drops and wins live casino | Up to $1,040,000 in prize pool |
| VIP program | yes |
Crownplay offers bonuses on slots, table games and live dealer options. You can enjoy Live Drops and Wins and cashback offers with live dealer games.
VIP program
Crownplay Casino offers a 5-level VIP program to its registered players. This features exciting benefits that help boost your overall gaming experience on the site. Here’s a table listing all the details.
| VIP Level | Withdrawal limit | Benefits |
|---|---|---|
| Level 1 | $10,500 | On-site promotions24/7 Live Chat access |
| Level 2 | $15,000 | All benefits from Level 1 |
| Level 3 | $18,000 | Personalized offers Negotiable withdrawal limits Cashback |
| Level 4 | $23,000 | All benefits from Level 3 Personal VIP manager |
| Level 5 | $30,000 | All benefits from level 4 |
The site's VIP program leaves much to be desired. It doesn't list any requisite points to climb up the VIP levels. Its lack of this feature is discouraging enough despite its other benefits. 20Bet Casino is a better option as it lists the points you need to advance to each level and the accompanying benefits.
Banking at Crownplay Casino
Crownplay Casino accepts a wide variety of trustworthy payment options. These include eVouchers, debit and credit cards and cryptocurrencies. Many methods process deposits immediately, while others take a little longer. The processing time for withdrawals, however, varies with the selected mode of payment.
Deposit with CashtoCode
CashtoCode is one of the reliable modes of payment at Crownplay Casino. It’s a simple-to-use eVoucher that keeps your online payments anonymous. Check out this step-by-step guide on how to fund your account using this payment method.
- Click the green deposit tab on the homepage.
- Select eVoucher by CashtoCode.
- Enter your deposit amount and click the deposit button.
- Min. deposit: $30
- Max. deposit: $1,500
- Enter your 20-character code, agree to the terms and conditions and pay.
Other deposit methods
You can fund your account using other reliable Canadian payment methods. Deposit methods include fiat and cryptocurrency. Here’s a list of the available options and limits that come with them.
| Method | Limit |
|---|---|
| Interac | $30 – $3,000 |
| MasterCard | $30 – $4,000 |
| Neosurf | $30 – $10,000 |
| Ecopayz | $30 – $10,000 |
| FlexePIN | $30 – $500 |
| eZeeWallet | $20 – $2500 |
| Jeton | $30 – $10,000 |
| MiFinity | $30 – $3,750 |
| MuchBetter | $30 – $10,000 |
| USDTether SOL | $30 – $10,000 |
| USDTether ERC20 | $30 – $10,000 |
| Bitcoin | $45 – $10,000 |
| Litecoin | $30 – $10,000 |
| Ethereum | $30 – $10,000 |
| USDCoin | $30 – $10,000 |
| BNB | $30 – $10,000 |
| DogeCoin | $30 – $10,000 |
| Solana | $30 – $10,000 |
| SHIB | $30 – $10,000 |
| BUSD BEP20 | $30 – $10,000 |
| Tron | $30 – $10,000 |
Payout options
Crownplay Casino offers a decent selection of payout options to withdraw your winnings. These include the same fiat and cryptocurrency payout options. Note that you can only withdraw using the exact option used to place your deposit. Keep in mind that you must verify your account before you can access your rewards.
| Payment method | Limit |
|---|---|
| Interac e-Transfer | $30 – $3,000 |
| Ecopayz | $30 – $7,500 |
| eZeeWallet | $30 – $2,500 |
| Jeton | $30 – $7,500 |
| MiFinity | $30 – $3,750 |
| MuchBetter | $30 – $7,500 |
| USDTether SOL | $30 – $7,500 |
| USDTether ERC20 | $30 – $7,500 |
| Bitcoin | $60 – $7,500 |
| Litecoin | $30 – $7,500 |
| Ethereum | $30 – $7,500 |
| USDCoin | $30 – $7,500 |
| BNB | $30 – $7,500 |
| DogeCoin | $30 – $7,500 |
| Solana | $30 – $7,500 |
| SHIB | $30 – $7,500 |
| BUSD BEP20 | $30 – $7,500 |
| TRON | $30 – $7,500 |
| *All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided. | |
When you make your withdrawal request, the site takes up to three days to process. Cryptocurrency payment options, however, can be processed in a shorter period.
Crownplay Casino's payout limit depends on your VIP level. The least has a daily limit of $750 and a monthly limit of $10,500. The highest VIP level has a daily limit of $2,300 and a monthly limit of $30,000. Despite the casino's fair monthly payout limit for the highest VIP level, other limits need improvement. Casino Friday offers a more significant payout limit consistent across all VIP levels.
Customer support
Players can contact the casino representatives via live chat and email (support@crownplay.com). The live chat function is below the help center button. Live agents respond within two minutes and professionally handle enquiries.
You can contact support if you need help verifying your account; however, the site already provides a place for it on your profile. It would be best to do this early to prevent delays when it's time to withdraw winnings.
| Live chat | Available – 2 minutes |
| Phone support | Not available |
| support@crownplay.com | |
| FAQs | Detailed |
We were impressed with the site's FAQ section, which is located under the help center button. It answers questions about deposits, bonuses and promotions, accounts and verifications. Live chat is, however, the fastest way to get answers to any questions you have.
Is Crownplay Casino legit?
Rabidi N.V. launched Crownplay Casino under a license from Curacao. The company is one of the well-known operators in the industry, with a history of some other top operators.
To safeguard your information, Crownplay employs state-of-the-art SSL encryption. The casino had no rigged games and no allegations of fraudulent practices.
Players with concerns can always contact its customer support team, who transfer issues to the complaints resolution committee if the problem persists. You can lodge complaints with an external body through AskGamblers Online Casino Complaints.
| Trustpilot | 2.6/5 stars |
| Casino Guru | 7.6/ 10 |
| Correct Casino | 8.5/ 10 |
Crownplay Casino was ranked highly by two expert review sites, with favourable ratings. The other site was average, with user suggestions pointing to players exercising caution when playing at this operator. Some complaints bordered around their accounts shut for no sufficient reason, such as non-payment of winnings and repetitive answers from customer support.
Games
This site offers up to 5,950 games from 66 reliable software providers. Slot games take the most priority, ranging from jackpots to Megaways. Table games are included, as the casino offers a decent number to explore.
Some popular online slots include Vikings Wild Cash, Bandidos Bang and Madame Destiny Megaways. You can also choose from various live and classic table games, like Mega Fire Blaze Roulette Live, First Person Blackjack and Lightning Baccarat.
| Slots | 5,620 |
| Blackjack | 112 |
| Roulette | 124 |
| Poker | 20 |
| Baccarat | 50 |
| Craps | 1 |
| Scratch cards | 10 |
| Total number of games | 6,000+ |
The slots, table and live dealer games options are equally good, even though the poker and Baccarat sections need some work. Thanks to its smooth user interface (UI), you can effortlessly navigate between different game genres on this site.
Slots
Crownplay Casino has a selection of up to 5,600 slot machines from leading software providers, including Spinomenal, Pragmatic Play, NetEnt and Playtech. Popular titles on the site include Fish and Spins, Detective Fortune, Queen of Ice – Winter Kingdom and Jack Hammer.
It also offers 177+ jackpot games where you can try at significant wins, including Dragon Chase and Buffalo Trail. You can also find easier ways to win with its 102 Megaways slots. Some standard options are 1 Million Fortune Megaways and 5 Lions Megaways.
Table and card games
This casino has a small selection of 185 table games from top developers like Microgaming, Spinominal and Pragmatic Play. These include blackjack, baccarat, poker and roulette games. Popular titles include European Roulette, Multi Hand Blackjack and Tri Card Poker.
Live dealer
Crownplay supports over 212 live dealer games on its site. It features titles developed by famous studios such as Pragmatic and Evolution and offers games like Speed Roulette, VIP Blackjack Surrender and Monopoly Live.
You can also enjoy its Live cashback and Live spins and Wins promotions. This is another way to boost your live casino gaming experience.
| Roulette | 80 |
| Blackjack | 68 |
| Poker | 14 |
| Baccarat | 34 |
| Other | 45* |
| *includes games like Sic Bo, Boom City and Mega Wheel | |
Mobile app and user-interface
Although Crownplay Casino has no dedicated app for mobile devices, its games are fully accessible over the mobile web. They're developed with HTML5 technology and function smoothly using compatible browsers, including Chrome and Safari.
Click “Register” to start the account creation process. The site's homepage gives you immediate access to games in different categories. You can find the categories at the top of the homepage. When you click on a game, you're good to go. Remember to fund your account before you can land real money wins. Navigate to the top right and tap the deposit sign to complete the funding process.
Crownplay Casino is great if you're a fan of regular promotions
This operator is a good choice if you're looking for a casino with a wide variety of slots and a decent selection of promotions. The site must improve its account and daily withdrawal limits to receive better ratings.
Alternatives of Crownplay Casino
- 6,000+ games
- Lower than average wagering requirement
- Variety of payment methods
- Deposit and withdraw in CAD
- Safe casino games
- Attractive weekly promotions
- Lack of game filters
- Some inconsistent information on site
- No phone support
- Licensed in Curacao only
- Over 3,950+ slots
- Spin Booster feature
- Kahnawake Gaming Commission license
- No payout limits
- Limited promos for regular players
- Withdrawals can last up to five days
- Minute welcome bonus
- Insufficient info on VIP program
- Reliable payment choices
- Rewarding VIP program
- Over 7,000+ games
- Dedicated casino app
- Low welcome bonus
- Few promotional offers for regular players
- Delayed payouts
- Account verification could be lengthy
Bitstarz Casino has a high welcome bonus and processes payouts fast. The casino, however, has only a few table games to explore.
Casino Friday has no withdrawal limit and a Kahnawake Gaming Commission license. Its downside is that it has just a few promotions.
20Bet Casino has a dedicated mobile app and a rewarding VIP program. Players at the casino have, however, consistently complained about delayed payouts.
FAQs
Rabidi N.V. manages Crownplay Casino under a Curacao license. It hasn't recorded any incidents of fraudulent activities since its launch. However, regularly checking its terms and conditions is essential to avoid being caught off guard.
After your request, processing a payout takes one to two days. Upon completion of the process, it can take another one to three days to be paid. This takes a total of three to five days. The quickest methods of payment are e-wallets and cryptocurrency.
You must make a minimum deposit of $30 to redeem your bonus. However, you must also place a higher deposit to access its free spins bonus.
You can reach support via live chat or support@crownplay.com. If you have any queries, you can find the answers in the site's FAQ section.
Yes, Crownplay Casino has a dedicated 5-tier VIP program for loyal players. Each has exciting benefits that improve as you scale up the VIP program.
Specification: Crownplay Casino review
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