HeroSpin Casino Review Canada
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HeroSpin Casino Bonus
HeroSpin Casino offers you a welcome package of $4,500 and 350 spins as a newbie on the site. To activate this offer, you must deposit $30 or higher when making your first four deposits.
You don't need a bonus code to benefit from the offer. However, you won't receive the bonus if you fund your account with Neteller or Skrill, as both deposit options are ineligible for the promotion.
| Bonus | Offer |
|---|---|
| First deposit bonus | 100% up to $1,500 + 200 free spins |
| Second deposit bonus | 75% up to $750 |
| Third deposit bonus | 50% up to $750 + 50 free spins |
| Fourth deposit bonus | 25% up to $1,500 + 100 free spins |
HeroSpin Casino's welcome bonus is generous in value. The offer falls within the bonus range that top Canadian casino sites typically offer to new players.
Bonus terms
The operator's wagering requirements are slightly complex. To meet the bonus conditions, you must play through your deposit amount and bonus winnings. However, the maximum bet limit serves as a buffer, allowing you to complete your wagering requirements quickly.
| Wagering requirement (WR) | 35 x deposit + bonus |
| Minimum qualifying deposit | $30 |
| Maximum bet limit | $7.5 |
| Time to clear WR | 10 days |
The timeframe for each bonus amount gives a relatively fair period, as you must wager each bonus in 10 days. It’s easy to meet the bonus requirements by playing only games that contribute to your wagering. At HeroSpin Casino, slots and special games offer the most contributory percentages.
Here’s how each game category contributes to your playthrough.
- slots – 100%
- scratch cards, keno – 100%
- special games – 50%
- special games – 10%
- all live games – 10%
- all table and card games – 10%
- video poker – 10%
- plinko – 10%
Once you’ve activated a bonus, ensure you only play games that actively contribute to it. You can look up the casino's terms and conditions for more information on the categories that are excluded and prohibited from contributing to your wagering requirements.
Other promotions
Regular players at HeroSpin Casino can take advantage of additional promotional bonuses. These include reload bonuses, bonus spins and cashbacks. The site also organizes frequent tournaments with generous prize pools.
Check out the complete list of promos and tournaments during our review.
| Roulette Run | $12,000 prize pool |
| Mega Roulette 3000 | $375,000 prize pool |
| Live cashback | 25% up to $300 |
| Weekly cashback | 15% up to $4,500 |
| Weekly reloads | 50 free spins |
| Weekend reload bonus | $1,050 + 50 free spins |
| Gold Saloon Live | 1,100 coins |
| Slot of the week | 1,100 coins |
| Burning Classics | $10,000 |
| Gold Saloon Showdown | $5,000 prize pool |
| Tumble Clash | $10,000 prize pool |
| Drops and wins | $2,000,000 prize pool |
| Cashcrab Monthly race | $990 prize pool |
| Monthly race | 2,500 coins |
| VIP program | yes |
The offers on this site are also available for all casino players, whether you're a fan of slots, table or live dealer games. This is an attraction that keeps it ahead of the online casinos that mainly focus on slot players. It also has a shop where you can use casino coins to purchase other items.
VIP program
One additional incentive players can enjoy at HeroSpin Casino is its 5-level loyalty program. You’re automatically a member of the VIP club at HeroSpin once you sign up. Each level has its benefits, which increase as you move higher in the program.
| VIP Level | monthly withdrawal limit | benefits |
|---|---|---|
| Level 1 | $10,500 | – |
| Level 2 | $15,000 | VIP promotions |
| Level 3 | $18,000 | 5% cashback VIP promotions |
| Level 4 | $23,000 | 10% cashback VIP manager VIP promotions |
| Level 5 | $30,000 | 15% cashback Same as level 4 |
HeroSpin Casino's VIP club is a good initiative to improve player loyalty, but it doesn't clearly describe how to advance in the program. The casino calculates your VIP level based on your activity within the 90 days preceding your withdrawal request submission. Perks in each level are also vaguely stated. A better alternative is Lucky Dream Casino’s loyalty program, which is an expertly organized system that utilizes a points-based approach to measure progress through its levels. It also states the benefits you receive upon advancing to the next level.
Banking at HeroSpin Casino
You can fund your account and withdraw your winnings at HeroSpin Casino using reliable and recognized payment methods. These options include cards, eVouchers and e-wallets. The site also features three cryptocurrency payment options.
When making a deposit, the payment typically reflects in your account in no time. However, with withdrawals, the casino normally has to process and verify your account, which causes an added delay and extends payouts to three to five business days.
Deposit with CashtoCode
CashtoCode is a reliable eVoucher deposit option and one of the best payment methods at HeroSpin Casino. With this payment option, you can fund your account without linking your banking details to the casino. You only need to provide a 20-digit code on the site to fund your account. Here's how it works below.
- Visit the HeroSpin Casino site and click the cashier icon at the top right corner of the webpage.
- Select the Deposit tab and choose eVoucher by CashtoCode
- Enter the amount you intend to deposit.
- Min deposit: $25
- Max deposit: $1,500
- Buy your preferred top-up amount from authorized resellers
- Once purchased, you receive a 20-digit code via email
- Redeem the code at the casino deposit section. Agree to the terms and make your payment.
Other deposit methods
If you prefer options other than the eVoucher, you can choose from 13 deposit methods. These include card payments, bank transfer options and e-wallets. For higher deposit limits, we recommend using cryptocurrency options for funding.
| Method | Limit |
|---|---|
| Interac | $25 – $10,000 |
| Visa, MasterCard | $25 – $4,000 |
| MuchBetter | $25 – $7,500 |
| Neosurf | $25 – $10,000 |
| Paysafecard | $25 – $1,400 |
| Skrill | $25 – $10,000 |
| Neteller | $25 – $10,000 |
| Jetonbank | $25 – $10,000 |
| MiFinity | $25 – $3,500 |
| Bitcoin | $45 – $10,000 |
| Litecoin | $25 – $10,000 |
| DogeCoin | $25 – $10,000 |
Payout options
To receive your winnings at HeroSpin Casino, you can choose from similar options that were provided for your deposits. There are options for bank transfers, e-wallets and cryptocurrency payments.
| Payment method | Limit |
|---|---|
| Interac e-transfer | $10 – $3,000 |
| MuchBetter | $20 – $7,500 |
| Bank Transfer | $20 – $10,000 |
| Skrill | $20 – $8,125 |
| Jeton | $20 – $10,000 |
| MiFinity | $20 – $3,500 |
| Bitcoin | $90 – $10,000 |
| Litecoin | $20 – $10,000 |
| DogeCoin | $20 – $10,000 |
| *All payments are subject to a pending period. Payments are released once they have been approved and all necessary documentation has been provided. | |
When requesting a withdrawal of your winnings at HeroSpin, the casino processes your request within three days from the date it is submitted. However, the time it takes to receive your wins can be delayed by factors like no weekend withdrawals, account verification requests and your preferred payment method. If you withdraw using cryptocurrency payments or e-wallets, you can receive your winnings within one to five business days. On the other hand, with the bank transfer payments and cards, you may have to wait between three and seven days.
The payout limits at HeroSpin are average and largely depend on your VIP level. As a new player on level one, you can't request more than $750 daily and $10,500 monthly. Your monthly payout limit further increases to $15,000 and $18,000 for levels two and three, respectively. By level four, you can withdraw up to $23,000 per month and $30,000 at level five.
Customer support
To speak with the casino's support team, you can either send an email or initiate a chat with a live chat agent. When starting a live chat, you may be placed in a queue before receiving a response from the agent. On testing their responsiveness, it took up to three minutes to receive a response using live chat and up to 12 minutes via email enquiry.
Regardless of the option you choose, both options can offer help with navigating the site and also assist with how to verify your account and receive your winnings. Please note that it's essential to verify your account before requesting a payout.
| Live chat | Available – 3 minutes |
| Phone support | Not available |
| support@herospin.com | |
| FAQs | Limited |
You can also consult HeroSpin Casino's frequently asked questions (FAQs), which address questions on how to deposit and withdraw, as well as the required documents for verifying your account. It also offers a guide section in its menu that answers questions on how to trade HeroSpin coins and participate in bonuses and promotions.
Is HeroSpin Casino legit?
HeroSpin Casino is managed by Casolinia Casino Group. The casino was established in 2024 and holds an Anjouan Gaming license, a fairly popular regulator that ensures online casinos are safe and legitimate. The operator also offers fair terms and conditions.
The casino maintains a fair and transparent relationship with its players, devoid of any fraudulent or scandalous activities. It also takes the security of player accounts seriously, utilizing SSL encryption technology to ensure secure transactions.
| Trustpilot | 2.7/ 5 stars |
| AskGamblers | 7/ 10 |
| Casino Guru | 7.5/ 10 |
In terms of gameplay and player promotions, HeroSpin is an excellent option. It's also been rated higher than average at other expert review sites. Despite the positives at the site, we noted some concerns from different players, including the difficulty faced in receiving withdrawals quickly and the nature of responses from the support team.
Games
HeroSpin Casino features over 9,990 games from 84 software providers. These include providers such as Spinomenal, Playtech and Pragmatic. Slots are the most extensive selection here, but you can also explore popular variants of table and live casino games. Popular choices include Flame Fruits Frenzy, Diamond Blackjack and 3D Roulette.
| Slots | 9,300+ |
| Blackjack | 326 |
| Roulette | 203 |
| Poker | 38 |
| Baccarat | 108 |
| Craps | 3 |
| Scratch cards | 20 |
| Total number of games | 9,990+ |
HeroSpin Casino's games library includes a good number of slots and live casino games. The Random Number Generated table games, however, are relatively fewer in number than both categories, but still offer some popular options, such as American Blackjack and European Blackjack.
Slots
You can play up to 9,300 slot games at HeroSpin. This features popular slot titles from top software providers like Microgaming and Spinomenal. Some fun games you can explore from the slot category include Big Bass Bonanza, Double Dragon Gold Hold and Win and 40 Lucky Wilds Hot. You can play these titles in their demo mode when you’re logged out, but the site requires you to play for real money once logged in.
In addition to the regular slots, you can also explore up to 70 jackpot games and 113 Megaways options. You can explore popular options from this category, such as Captain Kraken Megaways, Wolf Legend Gold Megaways and Legend of Cleopatra Megaways.
Table and card games
If you’re a fan of regular RNG-table games, the available options may not be as many as the slots, but you can explore up to 140 table game titles. These include some of the top player favourites, including American Blackjack, Zoom Roulette and 21 Burn Blackjack. You can also explore some of these titles for free before playing for real money.
The table games also feature card games, including poker and various baccarat variants. These include classic and modern card games, such as Oasis Poker, Caribbean Stud Poker and No Commission Baccarat Supreme.
Live dealer
The casino's live games section features up to 595 games from some of the best live gaming studios. These include Pragmatic Live, Creedroomz Live and Bombay Live, which offer high-definition streams anchored by professional croupiers. Some top titles you can explore include Gravity Roulette, Casino Hold'em and Gold Saloon Blackjack VIP.
You can also enhance your live games experience with some live dealer promotions. During our review, some available promos included the Live Cashback and Gold Saloon Live.
Check out the various live dealer game categories below.
| Roulette | 161 |
| Blackjack | 287 |
| Poker | 23 |
| Baccarat | 96 |
| Other | 28* |
| *includes games like Sweet Bonanza Candyland, Money Time and Mega Wheel | |
Mobile app and user-interface
The casino doesn't have a mobile app, but you can play HeroSpin Casino's games on mobile by accessing the site through a mobile web browser. When navigating the site, there's no difference from what the desktop site offers. You can access the same game types on mobile, including slots, table games and live casino titles. The games also function seamlessly and load fast, as they're built with HTML5 technology.
Creating an account on your smartphone is easy, as you simply need to click the “Register” button at the top right of your screen and provide your details. All buttons remain in their usual positions, with the search button located at the top of the menu options. Once signed in, you can access your previously played games in a single click. The deposit and withdrawal buttons also maintain the same position on mobile.
HeroSpin Casino is recommended to slot and live game enthusiasts
HeroSpin Casino offers a substantial selection of slots and live games, along with frequent promotions for returning players and a generous welcome package for newbies. The site can also improve its average ratings by offering more table games, providing a more extensive selection of crypto payments and increasing its payout limits.
Alternatives of HeroSpin Casino
RoboCat Casino offers an extensive selection of table games, along with multiple bonuses and promotions; however, the operator doesn't have a mobile app.
MyEmpire Casino offers multiple cryptocurrency payment options and features a user-friendly interface; however, its payout limit is relatively low.
Lucky Dreams Casino allows you to withdraw up to $42,000 monthly, with fast withdrawal times, but the site is inaccessible in some regions and prohibits access through a VPN.
FAQs
Yes, the operator was established in 2024. It holds an Anjouan Gaming license and is rated above average by expert review sites in terms of safety and reliability. The site had no terms and conditions that appeared to threaten active players.
You can contact support using live chat or email. The live chat typically responds within three minutes and is located at the bottom of the homepage under the Help Centre. There's also a section that contains the frequently asked questions on the casino.
You can place a deposit in your HeroSpin Casino account using traditional payment options like cards and bank transfer payments. You can also opt for reliable modern alternatives, such as eVouchers, e-wallets and cryptocurrency payments.
HeroSpin Casino processes all withdrawals on its site within three days from when you made your request. You can therefore expect to receive your winnings between three and five days after your request. To receive your winnings without delays, ensure you've verified your account and use cryptocurrency or e-wallet payments.
To claim the welcome bonus of up to $4,500 plus 350 free spins, deposit at least $30 when making your first four deposits at the casino. You don't need a unique code to activate the offer, but ensure you deposit using an eligible payment option, as Neteller and Skrill deposits won't count.
Specification: HeroSpin Casino Review Canada
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