Hexabet Casino Review Canada

8.4
Expert ScoreRead review

Bonus:
Up to $2,800 + 300 free spins

Wagering requirement:
40x bonus + free spins

Games:
10,000+

Payout:
3-5 days

License:

Categories: ,
8.4Expert Score
Editor's comment
A generous welcome package and vast game library make Hexabet a competitive option for casino players in Canada. The availability of daily missions also provides an engaging player experience, accompanied by regular benefits. However, the site has concerns that may discourage long-term players. Its terms and conditions provide for closure of accounts without a reason, payout limits are low and its live support responses appear bot-generated. The operator must improve in these areas to boost its reputation and enjoy more popularity among Canadian players.
Games
9
Trust
8.6
Bonus
8.9
Support
7.5
Payments
7.8
PROS
  • Generous welcome package
  • Over 10,000 games
  • Daily missions and rewards
  • Modern and easy-to-navigate user interface
CONS
  • Low withdrawal limit
  • Unfriendly terms and conditions
  • Chatbot handles Live chat support
  • Insufficient payout options

Hexabet Casino bonus

New players at Hexabet Casino can benefit from a bonus of up to $2,800 and 300 free spins upon signing up. To qualify for the offer, you must fund your account with at least $35 on your first three deposits.

You can also take advantage of an exclusive high roller bonus when you make a first-time deposit of $700 or more. You don't need a bonus code to activate any of the offers.

BonusOffer
First deposit bonus100% up to $700 + 100 free spins*
Second deposit bonus50% up to $1,400 + 100 free spins**
Third deposit bonus100% up to $700 + 100 free spins***
High roller bonus100% up to $2,100 + 100 free spins*
*free spins available on Gates of Olympus 1000
**free spins available on Fruit Party
***free spins available on Starlight Princess 1000

Hexabet Casino's offer is generous and matches the average bonus value at other top Canadian online casinos. It's a good bonus you can use to explore more slot titles. 

Bonus terms 

Hexabet Casino keeps its bonus terms fairly straightforward and favourable. You only have to wager the bonus amount and this is made relatively easy with the high maximum bet limit. 

Wagering requirement (WR)40 x bonus, 40 x free spin winnings
Minimum qualifying deposit$35, $700
Maximum bet limit$7
Time to clear WR10 days

To fulfill your wagering requirements, you must play the relevant game categories on an active bonus. It’s advisable to wager on only slots as they offer the highest contribution. Check out all other game categories and their contributions:

  • slots – 100%
  • other games – 100%
  • selected games – 20%
  • Texas hold 'em and other table games – 0%
  • video poker – 0%
  • roulette, blackjack – 0%
  • baccarat, craps – 0%

There are specific games within these categories that have no contributions or are not available to be played with the bonus. You can find them within the bonus terms and conditions page.

Other promotions

Returning players at Hexabet Casino can take advantage of ongoing promotions. The site had a few standard promotions, but provided daily missions, a wheel of fortune, a daily bonus map and a Lucky Box. We’ve provided the active promotions and tournaments during our review.

Exclusive cashback bonusup to 35%
Autumn Rush5,000 coins prize pool
The Great Safari$300,000 prize pool
Pragmatic Tournament September Spin Quest$30,000 prize pool
Play'n GO Tournament September's Treasures Tournament$10,000 prize pool
Network Tournament: Pragmatic Play/ Live September$2,500,000 prize pool
VIP programyes

The casino's promotions are diverse and rewarding, but available in different promo categories on the site. Top operators like Spinoloco Casino provide their bonuses in a single promo section, allowing users to access all the active offers in one place.

VIP program

Hexabet Casino offers a 30-level VIP program that promises rewards as you advance in it. You must score five experience points to qualify for the program and earn additional points to advance within it.

VIP LevelLevel experience Benefits
Level 1510% cashback
$3 birthday gift
$3 new year gift
Level 210same benefits as level 1
Level 31810% cashback
$4 birthday gift
$4 new year gift
Level 433same benefits as level 3
Level 55310% cashback
$7 birthday gift
$7 new year gift
Level 68312% cashback
$7 birthday gift
$7 new year gift
Level 7158same benefits as level 6
Level 8258same benefits as level 7
Level 945812% cashback
$15 birthday gift
$15 new year gift
Level 10858same benefits as level 9
Level 111,45813% cashback
$35 birthday gift
$35 new year gift
Level 122,25813% cashback
$75 birthday gift
$75 new year gift
Level 133,458same benefits as level 12
Level 144,95813% cashback
$110 birthday gift
$110 new year gift
Level 156,65813% cashback
$225 birthday gift
$225 new year gift
Level 168,95815% cashback
$225 birthday gift
$225 new year gift
personal manager
Level 1716,95816% cashback
$375 birthday gift
$375 new year gift
personal manager
Level 1828,95817% cashback
$375 birthday gift
$375 new year gift
personal manager
Level 1943,95818% cashback
$375 birthday gift
$375 new year gift
personal manager
Level 2058,95819% cashback
$580 birthday gift
$580 new year gift
personal manager
Level 2183,95820% cashback
$730 birthday gift
$730 new year gift
personal manager
Level 22113,95821% cashback
$975 birthday gift
$975 new year gift
personal manager
Level 23154,95822% cashback
$1,275 birthday gift
$1,275 new year gift
personal manager
Level 24213,95823% cashback
$1,450 birthday gift
$1,450 new year gift
personal manager
Level 25283,95824% cashback
$1,450 birthday gift
$1,450 new year gift
personal manager
Level 26383,95825% cashback
$2,200 birthday gift
$2,200 new year gift
personal manager
Level 27533,95825% cashback
$3,450 birthday gift
$3,450 new year gift
personal manager
Level 28733,95828% cashback
$4,400 birthday gift
$4,400 new year gift
personal manager
Level 291,033,95830% cashback
$7,300 birthday gift
$7,300 new year gift
personal manager
Level 301,533,95835% cashback
$11,750 birthday gift
$11,750 new year gift
personal manager

Hexabet Casino’s VIP program appears promising, offering numerous sublevels and attractive rewards attached to each one. It also uses an experience points system that indicates what’s required of you before moving to the next VIP level. Your level in the program also determines how much you can withdraw. This is $730 daily at level one and $5,900 at level 19.

Banking at Hexabet Casino

Hexabet Casino supports over 30 payment methods for funding your account. These range from traditional card payments to modern e-wallets and cryptocurrencies. Deposits are fast, with funds reflected in your account within minutes. Withdrawals are slower, usually taking up to two business days.

Deposit with CashtoCode

CashtoCode eVoucher is one of the safest deposit methods at Hexabet Casino. With this option, you can top up your account without sharing any banking details directly with the casino. All you need is a secure 20-digit eVoucher code. The process is simple and can be completed in these easy steps:

  1. Click the Deposit tab at the top right corner of the casino.
  2. Select eVoucher
  3. Enter the amount you intend to deposit. 
    • -Min deposit: $30
    • -Max deposit: $1,500
  4. Buy your preferred top-up amount from authorized resellers
  5. Once purchased, you receive a 20-digit code via email
  6. Redeem the 20-digit code at the casino deposit section. Agree to the terms and make your payment. 

Other deposit methods  

Apart from the eVoucher, you can deposit with other fiat payment options, including cards, e-wallets and bank transfer. You can also use crypto payments, which are suitable for larger deposits.

MethodLimit
Interac$30 – $3,000
VISA, MasterCard$30 – $1,100
Apple Pay$20 – $1,000
Google Pay$20 – $1,000
Neteller $30 – $3,000
Paysafecard$30 – $1,000
Skrill$30 – $3,000
FlexePIN $20 – $10,000
Mifinity $30 – $3,750
Binance Pay$15 – $25,000
USD COIN$20 – $1,500,000
USDT$20 – $1,500,000
Bitcoin$20 – $1,500,000
Ethereum $20 – $1,500,000
Litecoin$20 – $1,500,000
Solana$20 – $1,500,000
Dogecoin$20 – $1,500,000
Binancecoin$20 – $1,500,000
Cardano$20 – $1,500,000
Chainlink$20 – $1,500,000
XRP$20 – $1,500,000
Matic-network$20 – $1,500,000
Avalanche$20 – $1,500,000
Chiliz$20 – $1,500,000
Aave$20 – $1,500,000
Avalanche-c-chain$20 – $1,500,000
Apecoin$20 – $1,500,000
Ethbsc$20 – $1,500,000
Usdcmatic$20 – $1,500,000

Payout options

For requesting payouts, Hexabet Casino supports only six payout methods. While the payout options aren’t as extensive as the deposit methods, the choices are trusted, secure and widely used by Canadian players.

Payment methodLimit
Mifinity$30 – $1,500
Interac e-Transfer $30 – $1,300
Bitcoin $100 – $1,500
TRC 20$100 – $1,500
Litecoin$100 – $1,500
Ethereum $100 – $1,500
*All payments are subject to a pending period. Payments are released once they have been approved and all necessary documentation has been provided.

Hexabet processes your withdrawal request within two business days. However, there are cases where the timing can be longer, depending on the payment option you select and additional verification checks. It also doesn’t pay on weekends and public holidays. 

The casino provides its general payout limits as $5,000 daily, $10,000 weekly and $25,000 monthly. However, your actual withdrawal limit depends on your current VIP level. You begin with $730 daily at level one and can scale up to $5,900 at level 19. These limits increase as you advance to higher levels.

Customer support

You can contact the casino’s support team via live chat or email. The live chat is the quickest option for receiving a response and allows you to pick from four languages. We contacted the support team to verify the response time and assess the helpfulness. The responses were immediate but appeared to be handled by a chatbot, which further refers you to send an email.

Given the experience with the chatbot, we recommend sending your complaints or requests to the casino's email support. You can also complete some account requirements yourself before contacting support. For instance, if you wish to verify your account, you can initiate this through the account verification section in your profile. If this doesn't work, you can then email support for assistance. You must complete your account verification before you can withdraw winnings. 

Live chatAvailable – 2 minutes
Phone supportNot available
Emailsupport@hexabet.io, kyc@hexabet.io 
FAQsLimited

Hexabet also offers a section where you can find answers to commonly asked questions. It addresses how to claim the welcome bonus, obtain a VIP status and also play on mobile. 

Is Hexabet Casino legit?

The casino was launched in 2024 and is managed by Fortuna Games N.V., under a Curacao licence. It partners with up to 72 software providers and offers popular slots, table and live casino games. The operator also supports a variety of reliable payment methods for Canadian players. 

The operator had some unfriendly terms and conditions. For instance, it states that it can close your account at its absolute discretion, without any obligation to state a reason or provide prior notice. Given such conditions, we advise playing with lower funds.

Trustpilot1.7/ 5 stars
AskGamblers6.8/ 10
Casino Guru8.2/ 10

From our experience, making deposits is a smooth process and games load quickly. However, the operator's support team must be improved. We checked out other expert review sites to see their own ratings of the operator and comments from users. As displayed above, it scored relatively okay at two sites, with a low rating on another. The player complaints centred on refused withdrawals, closed accounts and an unhelpful support team.

Games 

Hexabet Casino boasts a massive library of over 10,000 games powered by 72 software providers like Evolution, Pragmatic Play and Play’n GO. Popular titles on the site include Book of Treasures, Speed Blackjack and Mega Roulette.

Slots9,700+
Blackjack276
Roulette412
Poker70
Baccarat198
Craps3
Scratch cards56
Total number of games10,000+

The games library has something for every type of player. Slots make up the largest share, followed by an attractive mix of table and live dealer games.

Slots

Hexabet Casino hosts more than 9,700 slots from providers like Pragmatic Play, Evolution and Playtech. The library ranges from modern titles to timeless classics. Fun options include Gates of Olympus, Sweet Bonanza and Aztec Magic Megaways.

1spin4win3oaksAmaticAmusnet InteractiveApollo GamesAvatarUXBarbara BangBelatra GamesBetGamesBetradaBetsoftBetsolutionsBF GamesBGamingBooming GamesConceptGamingELK StudiosEndorphinaFugasoGalaxsysGameArtGameBeatGamzixGoldenraceHacksaw GamingIgrosoftIronDogKA GamingKironLeanderLeapLucky StreakMancala GamingMascot GamingNetEntNetGameOctoplayOnlyplayPeter&SonsPlatipusPlay'n GoPlaysonPopiplayPragmatic LivePragmatic PlayPush GamingQuickspinRaw iGamingRed RakeReelplayRelax GamingRevolver GamingSAGamingSalsa TechnologySimple PlaySpinmatic EntertainmentSpinomenalSpribeStakeLogicTom Horn GamingTurbogamesVivogamingXProGamingYggdrasil Gaming

You can also explore over 245 jackpot slots and a wide range of Bonus Buy games. The site also offers more than 345 Megaways titles, including Wild Buffalo Megaways, The Dog House Megaways and Great Rhino Megaways.

Table and card games

With up to 243 table games, you can explore a diverse range of classic and modern game variants. You can choose from multiple versions of roulette, blackjack and baccarat with a wide range of bet limits. Notable options on the site include Zoom Roulette, Single Deck Blackjack and Multihand Blackjack.

Card-based titles also make up a larger selection of Hexabet Casino’s table games section. These include options such as Pai Gow Poker, Caribbean Beach Poker and Baccarat Zero Commission.

Live dealer

Hexabet Casino offers over 900 live dealer games from leading providers, including Evolution and Pragmatic Play Live. The collection includes top titles on roulette, blackjack, baccarat and poker. Some top titles you can explore include Live Russian Roulette, Free Bet VIP Blackjack Live and Speed Baccarat Live.

The site also features some popular game shows, such as Sweet Bonanza Candyland and Mega Wheel. The operator's vast live dealer section, however, failed to reflect in the casino's promotions, as there was no ongoing live promo during our review.

Roulette245
Blackjack387
Poker65
Baccarat186
Other112*
*includes games like Sic Bo, Dream Catcher and Casino Hold’Em

Mobile app and user-interface

Playing on mobile is available through the web, as the operator doesn’t offer a dedicated mobile app. The website version is similar to the desktop layout, making it easy for you to register, log in and play without complications.

Navigation on the site is straightforward, with quick access to categories such as slots, table games and live dealer titles. You can access options titles on the homepage, like Gates of Olympus 1,000 and Vortex, with a click. Moreover, functions, including the menu, deposit, casino and sports sections, are conveniently placed at the bottom of the screen.

Hexabet Casino's vast game selection makes it a strong pick for slot fans. The site also offers a generous welcome package accompanied by regular player rewards. However, it can attract more players by improving its withdrawal limit, introducing more player-friendly terms and offering a more responsive live support.

Alternatives of Hexabet Casino

1 Casabet Casino Logo
More details +
Editor's comment
Casabet Casino, another brand from Fortuna Games N.V., offers an impressive casino experience with a diverse games library and a generous welcome package. While its welcome offer is one-of-a-kind, the operator needs to catch up in the ongoing promotions sections. It, however, makes up for this with its well-structured VIP program that promises perks as you advance through levels. Despite its newness in the casino industry, it has maintained a positive reputation. It can further bolster its ratings by making the max payout limit uniform, regardless of players’ levels. It must also boost the frequency of promotions.
Games
8.7
Trust
7.2
Bonus
8.8
Support
8
Payments
9
PROS:
  • Generous welcome package
  • Detailed VIP program
  • Vast slots library
  • Responsive customer support
CONS:
  • Few ongoing promotions
  • Low payout limit
  • No mobile app

Casabet Casino offers a high withdrawal amount and a generous welcome package. However, the casino doesn’t have a dedicated mobile app.

1 Spinoloco Casino logo
More details +
Editor's comment
Spinoloco stands out for its player rewards program. New users are welcomed with a generous bonus package upon making their first qualifying deposit, while regular players benefit from frequent bonuses and a structured loyalty rewards system. The game library, however, is average, featuring popular titles but offering a limited selection compared to other leading Canadian online casinos. It can significantly enhance its variety by partnering with more gaming providers. The casino must make certain improvements in its payment section. The site can improve its overall usability by including traditional payment options, as it only offers crypto payments for withdrawals. It must also increase its payout limits, as this can attract casual players chasing big wins and high rollers looking for more casino options.
Games
7.6
Trust
8
Bonus
8.7
Support
8
Payments
7.2
PROS:
  • Generous welcome package
  • Multiple bonuses and promotions for returning players
  • Detailed VIP program
  • Responsive customer support
CONS:
  • Relatively small games library
  • Only cryptocurrency withdrawal option
  • Very low payout limit
  • No mobile app

Spinoloco Casino’s support team provides helpful and prompt responses, accompanied by a comprehensive VIP program. However, the casino's offers only crypto options for withdrawing your winnings.

1 Hugo Casino Logo
More details +
Editor's comment
Hugo Casino is one of Canada’s newly launched online casinos with competitive features. It has a rich games library from 100 top providers and offers rewarding promotions to new and existing players. This includes a loyalty program with numerous perks and a shop feature to buy more bonuses. It had a few downsides, such as the Curaçao license, which isn't the most reliable in the industry. Hugo Casino also needs to improve its withdrawal limits.
Games
7.2
Trust
7.6
Bonus
8.1
Support
7.2
Payments
8.1
PROS:
  • Numerous bonuses and promotions
  • Rich Slots library
  • Optimized user interface
  • Responsive customer support
CONS:
  • Low withdrawal limit
  • No live casino promotions
  • No mobile app

Hugo Casino’s terms and conditions are player-friendly. It also offers multiple bonuses and promotions, but has a low withdrawal limit.

FAQs

Is Hexabet Casino licensed?

Yes, Hexabet Casino is managed by Fortuna Games N.V. and operates under a Curacao license. The casino was established in 2024 and partners with established software providers to offer trusted slots, table and live dealer games.

Does Hexabet Casino have a mobile app?

No, Hexabet Casino doesn't have a dedicated mobile app, but it's accessible on a mobile browser. However, the site is well-optimized for mobile use and most of its games are developed with HTML5 technology, which allows them to work seamlessly across different devices.

How to claim the Welcome Package at Hexabet Casino?

You can benefit from the welcome package by depositing at least $35 on each of your first three deposits. This offer doesn’t require a unique code. It automatically reflects in your casino wallet upon making the required deposit. You can also benefit from the VIP offer when you make a first-time deposit of $700 or higher.

How do I contact customer support at Hexabet Casino?

You can speak with the casino's support team through live chat or email support. The live chat is accessible within the menu, while the email support is support@hexabet.io. We recommend sending emails for most queries, as a chatbot handles the live support feature.

Does Hexabet Casino offer a VIP program?

Yes, the casino offers a 30-level VIP program that rewards you as you progress through the program. You begin at level one and must acquire points to advance to higher levels. An increase in your VIP levels also means higher withdrawal limits.

Specification: Hexabet Casino Review Canada

Bonus
Bonus

Up to $2,800 + 300 free spins

Wagering requirement

40x bonus + free spins

Bezahlmethoden
Deposit method

Binance Pay, Bitcoin, Cardano, DOGE, Ethereum, Flexepin, Google Pay, Interac, Jeton, Litecoin, MasterCard, MiFinity, Neosurf, Neteller, Paysafecard, Skrill, Tether, VISA

Payout time 3-5 days
Specification
Number of games 10,000+
License
Game studio

1spin4win, 3oaks, Amatic, Amusnet Interactive, Apollo Games, AvatarUX, Barbara Bang, Belatra Games, BetGames, Betrada, Betsoft, Betsolutions, BF Games, BGaming, Booming Games, ConceptGaming, ELK Studios, Endorphina, Fugaso, Galaxsys, GameArt, GameBeat, Gamzix, Goldenrace, Hacksaw Gaming, Igrosoft, InOut, IronDog, KA Gaming, Kiron, Leander, Leap, Lucky Streak, Mancala Gaming, Mascot Gaming, Merkur, NetEnt, NetGame, Octoplay, Onlyplay, Peter&Sons, Platipus, Play'n Go, Playson, Popiplay, Pragmatic Live, Pragmatic Play, Push Gaming, Quickspin, Raw iGaming, Red Rake, Reelplay, Relax Gaming, Revolver Gaming, SAGaming, Salsa Technology, Simple Play, Spinmatic Entertainment, Spinomenal, Spribe, StakeLogic, Tom Horn Gaming, Turbogames, Vivogaming, Winfinity, XProGaming, Yggdrasil Gaming

CashtoCode Infoportal | Bar Bezahlen Im Internet leicht gemacht➡️
Logo