Polestar Casino review

7
Expert ScoreRead review

Bonus:
Up to $750 + 200 free spins

Wagering requirement:
35x deposit + bonus, 40x free spins

Games:
4,000+

Payout:
3-5 days

License:

Categories: ,
7Expert Score
Editor's comment
Polestar Casino stands out with its purple-themed decor and galaxy of stars. We were impressed with how encompassing the site’s promotions were. However, we propose lowering the bonus qualifying deposit to make it fair. We were delighted with the convenience of payments. Although, it would be preferable if the site raised its payout limits. Nevertheless, it's a trustworthy site where you can find exciting variants of games from top software providers.
Games
8
Trust
7.2
Bonus
5.7
Support
7.1
Payments
7.2
PROS
  • Generous sign-up bonus
  • Over 4,000+ from top software vendors
  • Daily incentives for regular players
  • Responsive customer service
CONS
  • High bonus qualifying deposit
  • Low payout restrictions
  • No dedicated app

Polestar Casino bonus

You qualify for a welcome incentive of up to $750 + 200 free spins after placing a deposit. Deposit $30 or more on your initial deposit, and your account will be credited immediately.

It’s a reasonable offer, similar to other Canadian casino sites. However, it has strict bonus conditions.

BonusOffer
First deposit bonus100% up to $750 + 200 free spins

Bonus terms 

Polestar's bonus requirements are relatively fair. You must wager your deposit + bonus cash 35x and free spins winnings 40x in 10 days.

But you can discover better offers at other reputable sites. You’re given 30 days to wager your bonus 40x and free spins rewards 35x at Casino Friday. Likewise, Casinochan allows you to wager bonus money 40x and free spins 50x in 30 days.

Wagering requirement (WR)35x deposit + bonus, 40x free spins winnings
Minimum qualifying deposit$30
Maximum bet limit$7.5
Time to clear WR10 days

Game types significantly contribute to meeting your wagering requirements. You can maximize your WR by focusing on the following areas:

  • slots (except excluded titles), bingo, scratch cards and keno – 100% 
  • all live games excluding baccarat –10%
  • all table and card games excluding baccarat – 10%
  • video poker – 10%
  • baccarat – 10%
  • plinko – 10%

Other promotions

You come across several promotions at Polestar Casino as a regular player. You can choose the weekly reload and cashback or participate in the live casino tournaments. Smokace and Excitewin Casino also provide similar incentives to make the gambling experience fun.  

Crazy time mission$22.50
Weekly reload 50 free spins
Welcome weekly cashback15% up to $4,500
Weekend reload bonus$1,050 + 50 free spins
Drops & wins live $2,250,000
VIP programYes

You can grab the weekly or weekend bonuses if you love playing slots. Likewise, live casino fans can engage in the Drops and Wins tournament. 

VIP program

You are automatically a member of the VIP club after signing up. You will receive various benefits like a cashback bonus and a personal account manager. Also, your VIP level determines the amount you can withdraw monthly. 

VIP levelBenefits
Bronze$10,500 monthly withdrawal limits
Silver$15,000 monthly withdrawal limits
Gold5% cashback
$1,500 maximum bonus
$18,000 monthly withdrawal limits
Platinum10% cashback
$3,000 maximum bonus
$23,000 monthly withdrawal limits
personal account manager
Diamond15% cashback
$4,500 maximum bonus
$30,000 monthly withdrawal limits
personal account manager

The casino's VIP program lacks enough detail compared to what KingBilly and Katsubet Casino offer. Polestar Casino needs to provide the necessary coins or points to proceed to the next level.

Banking at Polestar Casino

You can pay and receive your winnings through reliable payment choices. These methods include credit or debit cards, e-wallets, eVouchers and cryptocurrency. The method you select determines your minimum and maximum limit. 

Deposit with CashtoCode

CashtoCode is a reliable banking choice at Polestar Casino. You can credit your casino account with the eVoucher via the following steps.

  1. Navigate to the deposit icon at the top right of your display.
  2. Select the eVoucher payment choice.
  3. Enter the amount you want to deposit in your account.
    • Min deposit: $20
    • Max deposit: $1,500
  4. A paymentIQ webpage appears. Input the amount and select the deposit option.
  5. Input your CashtoCode eVoucher code. Accept the terms and conditions and click the pay icon.

Other deposit methods

Funding your account is made easy with popular banking methods. These methods range from e-wallets to online payment transfers to virtual currencies. 

Payment methodLimit
Interac$10 – $3,000
MasterCard$20 – $4,000
Neosurf$20 – $10,000
EcoPayz$20 – $3,000
Mifinity $20 – $3,750
MuchBetter$20 – $10,000
Flexepin$20 – $500
eZeewallet$20 – $2,500
Bitcoin cash$20 – $10,000
Tether$20 – $10,000
Bitcoin$20 – $10,000
Litecoin$20 – $10,000
Ethereum $20 – $10,000
Ripple$20 – $10,000
USD coin$20 – $10,000
DAI$20 – $10,000
CashtoCode supportedEcopayz, Bitcoin

You don’t incur any charges on your deposits. Although MasterCard may deduct costs for card transactions. Therefore, we advise you to use other available options.  

Payout options

You can withdraw funds as online fiat payments or digital currencies into your cryptocurrency wallets. The website does not permit direct bank transfer payments. It would have been an excellent option if you preferred your money deposited into your bank account immediately. Nonetheless, you can feel safe using any of the accepted payment methods.

Payment methodLimit
Interac e-transfer$10 – $3,000
EcoPayz$20 – $3,000
Mifinity$20 – $3,750
MuchBetter$20 – $10,000
eZeewallet$20 – $2,500
Bitcoin cash$20 – $10,000
Tether$20 – $10,000
Bitcoin$20 – $10,000
Litecoin$20 – $10,000
Ethereum$20 – $10,000
Ripple$20 – $10,000
USD coin$20 – $10,000
DAI$20 – $10,000
*All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided.

Polestar Casino processes your payouts within three days of receiving your request. The length of your payment delay depends on the payout provider you choose. The quickest payment choice is MuchBetter. You may have to wait up to three days for the others.

You can use a payment method with significant limits. But remember that the casino will have restrictions for you according to your VIP status. At level one, your monthly withdrawal cap is $10,500, and at level five, you can only take up to $30,000.

Most Canadian casinos have this restriction, including Rabona Casino and SG Casino. Casino Days, on the other hand, allows withdrawals of up to $5,000 each day, $20,000 per week, and $50,000 monthly. But if you’re no fan of these limits, iLucki Casino’s VIP program will attract you. Once you attain level five, your withdrawals are limitless.

Customer support

You can access support via live chat or email at support@polestarcasino.com. The casino agents are helpful and quick to respond and you can anticipate a reply within one minute. They are also beneficial when it comes to verifying your account.

However, Polestar Casino allows you to finish this on your own. Select the profile tab, choose the verification option, and upload the required documents. You need to complete this step for your withdrawals to be executed promptly.

Live chatAvailable – 1 minute
Phone supportNot available 
Emailsupport@Polestarcasino.com  
FAQsBasic

The FAQ page lacks in-depth questions and answers. Therefore, use the live chat or write an email for urgent issues.

Is Polestar Casino legit?

Rabidi N.V. owns and operates Polestar Casino. It holds a Curacao license and works with leading software providers like Microgaming and Yggdrasil. You can also discover several titles in its online slots, table and card games, and live casino sections.

Third-party gaming labs evaluate its games and the site uses Transport Layer System (TLS) to secure your data. We also looked through its terms and conditions for any peculiar provisions. 

Unlike most sites that alert you about changes, the casino makes this your responsibility as a player. It also has the authority to deny you bonuses or ban you from promos at its discretion with its decisions deemed final. 

AskGamblers6.76
Casino Guru6.4/10
Correct Casinos6.4/10

It’s a legit operator, but you should exercise care with it as these terms can harm you as a player. We looked at other expert review sites as well. These sites scored Polestar above average, as shown in the rankings above.

Since it is a relatively recent casino, there were few comments and reservations about it. Nonetheless, some complaints cited restricted payouts and hefty minimum bonus deposits.

Games 

You can enjoy up to 4,087+ titles in its games library. Popular titles available at the operator include 9 Masks of Fire, Deal or No Deal, Mini Roulette and First Person Blackjack. 

Slots3,697+
Blackjack118
Roulette134
Poker46
Baccarat47
Craps3
Scratch cards42
Total number of games4,087+

You also have access to different variants of roulette and blackjack at Polestar Casino. If you wish to explore more poker and baccarat games, Nine Casino and SG Casino are good options.

Slots

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Over 3,700+ games from up to 88 software providers await you at Smokace casino. Pragmatic, Playn’Go. Ela Games, Quickspin, Netent, Yggdrasil, 3Oaks supply most games. Match symbols on reels in Book of Pumpkin, Treasure Chase, Money Train and Deadwood.

Alternatively, go for the big prizes from its 216+ progressive jackpot titles like Dragon Chase and Frost Queen Jackpots. You can also boost your chances of winning with over 42+ Megaways slots. Some examples include Amazon Island Megaways, Big Bad Wolf Megaways and Diamond Blues Megaways.

Table and card games

You can access up to 390+ games from renowned software vendors like Golden Rock Studios, Evolution, 1×2 Gaming and Betsoft. Its roulette, blackjack, baccarat and card games feature several titles. 

You can take a shot at American Roulette if you’re after high wins. 21 Burn Blackjack, First Person Baccarat and Oasis Poker are also advantageous tables to explore. 

Live dealer 

Polestar’s live casino gives you access to over 166+ titles. You can play games from OnAir, Pragmatic Live, Evolution and Swintt. You also have the opportunity to explore as a slow or high roller. With Speed Roulette, you can wager between $0.02 to $10,000. 

Also, you can find other games like Lightning Roulette, Power Blackjack, Peek Baccarat and Caribbean Stud Poker. You can communicate with a croupier through the live chat feature.

Polestar offers various surprises for live casino fans. You can compete with other players in the Drops and Wins tournament. You can also find these incentives at sites like Excitewin Casino and Nine Casino.

In the table below, we have showcased the number of titles in each live casino section at Polestar Casino.

Roulette53
Blackjack51
Poker9
Baccarat19
Other*34

Mobile app and user-interface

Polestar Casino doesn't have a dedicated mobile app. But you can access the platform directly using your smartphone browser. You can set up an account by clicking the register button at the bottom of the display or logging into your account.

A single click from the menu bar directs you to the promotions, live casino, tournaments and VIP sections. You can make deposits via the yellow icon on the screen's footer or at the top of the menu list.    

Unlike other Canadian sites that provide a floating chat icon, you need to scroll down the website to locate its live chat option. Apart from that, the platform is relatively easy to understand.

There are many titles and promos to benefit from if you enjoy slots. You can also participate in the live casino tournament for live dealer titles. 

Meanwhile, the casino must moderate its high playthrough requirements and qualifying deposits. Doing this will encourage new players. It must also expand its payout limits to accommodate higher withdrawals. 

Alternatives of Polestar Casino

1 Oddsring Casino
More details +
Editor's comment
The recently launched Oddsring, formerly Twin Casino, fills the shoes pretty nicely. With over 8,300 games it can pack a punch, meet the needs of all types of casino players. The welcome bonus won't get you far, but you are dealing with an MGA licensed casino. The VIP program is pretty elaborate and considering it's a reliable casino, we can say it's worth it in the long run.
Games
8.5
Trust
8.8
Bonus
5.3
Support
8
Payments
8.1
PROS:
  • Malta Gaming Authority (MGA) License
  • Dedicated Mobile App
  • Responsive Customer support
  • Optimized user interface
  • 8,300+ games
CONS:
  • Withdrawal fees could be charged
  • Low Welcome Bonus
  • Few promotional offers
  • Limited withdrawal method
2 King Billy Casino
More details +
Editor's comment
KingBilly Casino welcomes all Canadian players to its kingdom of games and fun. Its MGA license was a great assurance that we were playing in a safe gambling environment. We liked its generous welcome package as well. But for a royalty-themed casino, we expected more befitting rewards than were offered. Yet still, you can enjoy a VIP program with great benefits. KingBilly can do much better in terms of its payment methods. You’re restricted to very few options when making deposits or requesting payouts. If you’re a slots enthusiast, it’s a good option, because you can play popular titles from top-rated software providers. We, however, look forward to an improvement in other game varieties.
Games
5.8
Trust
8.3
Bonus
8.9
Support
8
Payments
3.7
PROS:
  • Licensed by Malta Gaming Authority (MGA)
  • Generous welcome package
  • Low minimum deposit amount
  • Over 4,400+ games
CONS:
  • Few payment alternatives
  • Limited promotional offers
  • Lengthy payout periods
  • Outdated site layout
3 iLucki Casino
More details +
Editor's comment
We had initial concerns about the casino's Curacao license. However, this thinned out once we became immersed in our exploration of its 3900+ slots from various gaming providers. Its welcome offer was underwhelming however. But, the operator made up for this via its no-deposit and verification bonuses, a rare offer at most online casinos. Lastly, we liked the smooth transactions and the freedom to select our preferred payment options. However, Canadian players who enjoy table and live games may feel left out. Hence, we look forward to the casino improving this section.
Games
8
Trust
7.4
Bonus
6.8
Support
7.7
Payments
8
PROS:
  • Over 3900+ slots
  • No-deposit bonus for new players
  • Modern website layout
  • Unlimited payout for level five VIP players
CONS:
  • Few live dealer games
  • Less than the average welcome offer
  • Limited payout options
  • Fairly high wagering requirement

Oddsring Casino holds a valid Malta Gaming Authority license and provides a dedicated casino app. But you can only join its VIP program by invitation.

You can activate your welcome bonus at King Billy Casino by depositing $10 or more. You also have over 4,400+ games to explore. Its playthrough duration is, however, limited.

iLucki Casino offers fair withdrawal limits from $3,750 weekly to unlimited payouts. You can also claim benefits from its transparent VIP program. But the promotions section doesn’t have a live casino bonus.

FAQs

Can I trust Polestar Casino?

Yes, the site is owned and controlled by Rabidi N.V., which holds a license from Curacao. It partners with top-tier software vendors. It also processes game results using Random Number Generator (RNG) and doesn't have fraud records.

What is the withdrawal time frame at Polestar Casino?

The platform processes your withdrawals within three days. You can also use fast payment options like MuchBetter. But you must verify your account first.

How to claim the welcome package at Polestar Casino?

Deposit $30 on each of your first deposit. You receive up to $750 + 200 free spins altogether. You don’t need a code to benefit from the offer.

How to contact customer support at Polestar Casino?

You can speak to a representative through live chat or email at support@polestarcasino.com. You can also check the FAQ page for responses to basic complaints. 

Does Polestar Casino have a VIP program?

Yes, you automatically become a VIP member after signing up at Polestar Casino. You receive perks like high withdrawal limits, cashback and an account manager.

Specification: Polestar Casino review

Bonus
Bonus

Up to $750 + 200 free spins

Wagering requirement

35x deposit + bonus, 40x free spins

Bezahlmethoden
Deposit method

Apple Pay, Bitcoin, Bitcoin Cash, DAI, DOGE, EcoPayz, Ethereum, eVoucher, ezeeWallet, Flexepin, iDebit, Interac, Jeton, Litecoin, MasterCard, MuchBetter, Neosurf, Ripple, Tether, VISA

Payout time 3-5 days
Specification
Number of games 4,000+
Game studio

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