Casilando Casino review
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Casilando Casino bonus
Casilando has a poor welcome bonus you can claim on your first deposit.
| Bonus | Offer | Bonus code |
|---|---|---|
| First deposit bonus | 100% up to €300 + 90 free spins* | None |
| *free spins available on Book of Dead | ||
The casino awards you 10 no-deposit free spins upon verifying your email and phone number.
Bonus terms
Casilando has fair terms and great wagering requirements (WR). Nonetheless, you have to put up with the casino’s meagre welcome bonus if you must play there.
| Wagering requirement (WR) | 35x bonus |
| Minimum qualifying deposit | €10 |
| Maximum bet limit | €5 |
| Time to clear WR | 30 days for cash bonus 10 days for free spins |
| Other | Skrill and Neteller deposits are excluded from this bonus |
Casilando has a good WR, sufficient WR time, wonderful minimum qualifying deposit and acceptable maximum bet limit. However, the bonus is quite small. If you like to receive a much higher welcome bonus, consider signing up at Nomini Casino instead.
Various games allow players to fulfil the wagering requirements in different proportions, as follows:
- slots – 100% (some slots add 20%, while some others have zero contribution)
- table games – 10%
- video poker – 5%
- roulette, poker – 10%
Other promotions
Casilando Casino doesn’t have other promotions at the time of this review. 5Gringos Casino is a great platform for bonuses, tournaments and contests – so you should play there.
VIP program
Casilando Casino has a comprehensive VIP program with clear terms. The program has four levels and membership is solely by invitation. The casino keeps tabs on all players’ gaming activities and invites eligible players to the program accordingly. However, VIP accounts are checked and evaluated every six weeks, with inactive, unverified or self-excluded accounts losing their status after such evaluations. There are no details about thresholds required to progress across the program levels. The program has various benefits for players on different levels.
| VIP status | Rewards |
|---|---|
| Silver | Specialised account manager 24/7 Weekly bonuses/tournaments free spins & reloads Birthday gift Prioritised access to new game |
| Gold | All benefits from Silver Unique gifts |
| Platinum | All benefits from Gold Increased payout limits Black Card benefits |
| Diamond | All benefits from Platinum Cashback Access to special events and programs |
This casino has awesome benefits for VIP members. However, there are other casino sites in Ireland with better programs open to all active players.
Banking at Casilando Casino
There are many deposit and withdrawal methods at Casilando Casino.
Deposit with CashtoCode at Casilando Casino
CashtoCode is one of the most secure and convenient payment options in Ireland online casinos. The payment method is known for simple, fast and straightforward transactions. Here’s how to deposit with CashtoCode at Casilando.
- Click/tap the deposit button on the homepage and select CashtoCode from the options.
- Select the deposit amount of your choice:
- Min deposit: €10
- Max deposit: €800
- A new page pops up showing various CashtoCode outlets close to you – choose one of them.
- The next page has a barcode and the deposit amount. Save the barcode on your device and take it to the CashtoCode outlet.
- Hand the barcode to the cashier at the outlet and make the required deposit.
- The cashier scans the barcode and lodges your payment with the casino.
Other deposit methods
Besides CashtoCode, there are many deposit options at Casilando Casino. You can deposit with e-wallets, credit/debit cards and prepaid cards.
| Method | Limit |
|---|---|
| VISA, Mastercard | €10 – €2,000 |
| Online banking | €10 – €5,000 |
| Paysafecard | €10 – €1,000 |
| Neosurf | €10 – €500 |
| PayPal | €10 – €5,000 |
| Jeton Wallet | €10 – €5,000 |
| LuxonPay | €10 – €5,000 |
| Skrill | €10 – €5,000 |
| Neteller | €10 – €5,000 |
| Apple Pay | €10 – €5,000 |
| Jeton Cash | €10 – €2,000 |
| CashtoCode accepted | PayPal |
Casilando Casino doesn’t offer cryptocurrency payment methods. Thankfully, Nine Casino has many cryptocurrencies, you may consider playing there if you’re particularly interested in cryptocurrency transactions.
You should verify the position of fees with your payment provider before using any method. Deposit options like prepaid cards and e-wallets don’t have any fees, so players mostly use them in Ireland casinos.
Payout options
You can withdraw your funds from Casilando using popular banking methods in the country. PayPal is the most convenient payout option for many players as it’s used for regular online payments away from gaming.
| Payout method | Limit |
|---|---|
| VISA, Mastercard | €10 – €2,000 |
| Online banking | €10 – €5,000 |
| PayPal | €10 – €5,000 |
| Jeton Wallet | €10 – €5,000 |
| LuxonPay | €10 – €5,000 |
| Skrill | €10 – €5,000 |
| Neteller | €10 – €5,000 |
| Apple Pay | €10 – €5,000 |
| Jeton Cash | €10 – €2,000 |
| *All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided. | |
| Fastest payout method: PayPAl Highest withdrawal limit: €20,000 monthly Pending period: 72 hours |
Payouts in this casino are processed within 48 hours and sent to your preferred method within 24 hours after the in-house approval. Thus, the total processing time is 72 hours.
You can withdraw up to €5,000 weekly and €20,000 monthly at Casilando Casino. We like these limits as they are well above the average limits at many casinos accepting Irish players.
Customer support
The customer support channels at Casilando Casino are live chat and email. This casino has terrible customer support, as the agents weren’t eager to assist us. Also, they don’t understand many areas about the casino and only provided automated responses after repeated queries.
Despite the customer support inefficiency, you can start the account verification process yourself without contacting any support representative. To do this, click/tap the account icon in the navigation area and select ‘Account Verification’. Then upload documents required on that page and wait for the casino’s response on your progress.
| Live chat | Available – 1 minute |
| Phone support | Not available |
| support@casilandocasino.com | |
| FAQs | Not available |
Casilando Casino doesn’t have an FAQ page. You should contact customer support via live chat or email if you seek information on anything about the casino.
Is Casilando Casino legit?
Casilando Casino is operated by White Hat Gaming Limited, a reputable company that manages numerous popular online casinos. The casino began business in 2017 and holds licences from the Malta Gaming Authority (MGA) and United Kingdom Gambling Commission (UKGC). These licences are top-tier in the industry and are strictly regulated.
In fact, the MGA and UKGC have the best dispute resolution frameworks, so you can take your issues to them if Casilando fails to fix them. Also, Casilando Casino has robust responsible gaming tools, such as hourly reality check, account timeout, gameplay time limit, deposit limit and self-exclusion. These tools help you play efficiently within certain reasonable limits.
| Trustpilot | 1.8 star |
| AskGamblers | 6.1/10 |
| CasinoGuru | 9.1/10 |
Our research led us to assess players’ opinions of Casilando Casino. The casino got mostly good feedback from players thanks to its array of impressive features. Having said that, many players left poor feedback on the casino. Such complaints were because of Casilando’s small welcome bonus, no regular promotions, bad customer support, no cryptocurrencies and long payout processing time. The casino needs to fix these issues to offer better services to players.
Games
If you’re a big fan of online casino games, Casilando has a little over 4,170 games from 126 software providers. Thus, you have access to thousands of slots and some table/card games, including roulette, blackjack and baccarat. You can also play some live games, specialty titles and a few crash games.
| Slots | 3,700+ |
| Blackjack | 35 |
| Roulette | 30 |
| Poker | 10 |
| Baccarat | 3 |
| Craps | 1 |
| Scratch cards | 35 |
| Total number of games | 4,170+ |
Casilando has a fair game library comprising mostly slots and not so many table games and live titles. Nomini Casino has a much more impressive game catalogue featuring so many slots, table/card games and live dealer titles.
Slots
Players at Casilando Casino can play over 3,700 online slots. These slots cut across different types, payouts and return to player percentages (RTP). You can play slots with various themes, including Irish luck, war, adventure, African savannah, movies, animals and fishing. There are also titles with special mechanics, including Megaways, Bonus Buy, ClusterPays and Splitz.
- Number of progressive jackpot slots: 150+
- Megaways: 215
Casilando has many progressive jackpot slots, including Mega Moolah, Divine Fortune, Major Millions and Scrooge’s Jackpot. Also, you have access to lots of megaways titles, including Rising Sun Megaways, Diamond Mine Megaways Jackpot and Pirates’ Plenty Megaways.
Table and card games
Casilando has around 80 table and card games, which is less than average. Nonetheless, you can play baccarat, roulette, craps, poker and blackjack. You can also play some video poker titles in this casino. Some of the popular table/card games are French Roulette, Baccarat Professional Series, High Streak Blackjack and Craps.
Live dealer
Casilando Casino offers a little over 355 live dealer games. Thus, you have access to live blackjack, roulette, poker, baccarat and dice. You can also play some live game shows and a few video poker titles to amplify the overall fun at this casino.
Software providers behind the live games are as follows:
- Evolution
- Ezugi
- Pragmatic Play
- Authentic Gaming
Some of the popular titles include XXXtreme Lightning Roulette, Speed Blackjack series, Snakes and Ladders Live and Lucky 7.
| Roulette | 35 |
| Blackjack | 165 |
| Poker | 10 |
| Baccarat | 78 |
| Other | 70 |
| *includes games like Sic Bo, Boom City and Casino Hold’Em | |
There are no promotions for existing players in this casino. For this reason, we advise playing at 5Gringos Casino, which offers five welcome bonus options and many regular bonuses, tournaments and contests to all players.
Mobile app and user-interface
In addition to its mobile browser site, Casilando has a dedicated mobile app for Android smartphones. To download this app, tap the three dots at the top-right corner of the casino and tap the Install app option. Accept the installation and open the app. The app has the same design and layout as the mobile browser version. However, the mobile app is terrible, as it takes too long to load. Even after loading, it was quite difficult for us to select and play games there.
The app is nothing to write home about. Thus, we advise playing on the mobile casino site, as it’s faster, more responsive, convenient and easy-to-navigate. You can easily deposit on the mobile browser version, contact live chat, submit your verification documents, browse through the game library and play any game.
Casilando Casino is a safe and reliable casino site
If you’re interested in playing at a highly secure platform, you should consider joining Casilando Casino. This casino holds licences from the MGA and UKGC and has acceptable payout limits. It also offers multiple player protection software, an exciting VIP program and numerous megaways and progressive jackpot slots. However, Casilando has a tiny welcome offer, inefficient customer support, no regular promotions, long payout processing time, unresponsive mobile app and no cryptocurrencies.
Alternatives of Casilando Casino
- Massive games library
- Regular promotions and tournaments
- Responsive customer support
- Modern website layout
- Withdrawal limit is low
- Low welcome bonus
- No casino app
- Unfair terms and conditions
- Five welcome bonus options
- Multiple casino promotions
- User-friendly mobile design
- Affordable bonus qualifying deposit
- Low withdrawal limit
- VIP program isn’t transparent
- No casino app
- €5 monthly inactivity fee
- Over 9,800+ casino games
- Rewarding promotions and tournaments
- Multiple live casino promotions
- Affordable bonus qualifying deposit
- Withdrawal limit is low
- Low welcome bonus
- No casino app
- Unfair terms and conditions
Nomini Casino is a well-followed casino with a favourable welcome package, an enormous library of games and many cryptocurrency payment methods. Nomini Casino also has a responsive mobile app, various regular promotions and fast payout processing. Regardless of these features, the casino has a Curacao licence and low payout limits for new players.
5Gringos Casino has five exciting welcome bonuses options from which you can claim one. It has lots of bonuses, tournaments, missions and contests for all players and the site design is excellent. Also, 5Gringos has a massive game catalogue and various cryptocurrency banking options. However, the payout limits for new players are low.
Wazamba Casino has a good game library, lots of cryptocurrency payment options and efficient customer support. Payouts in this casino are fast, while the mobile casino is intuitive and simple-to-use.
FAQs
Yes. Casilando is operated by White Hat Gaming Limited, which runs many other casinos in good standing with players. The casino has licences from the UKGC and MGA and has been around since 2017. Casilando Casino also has many player protection software, including self-exclusion, deposit limit, gameplay time limit and reality check.
You must deposit at least €10 to receive the welcome bonus. The casino credits the bonus to your account immediately after receiving your deposit. However, depositing with Skrill or Neteller won’t make you eligible for this bonus.
You can contact Casilando on live chat and email: support@casilando.com. The customer support agents on live chat weren’t exactly helpful to us. But you should still reach out to them with your queries because there’s no FAQ page at Casilando Casino.
Yes. Casilando has a mobile app for Android devices. However, the mobile app is slow, unresponsive and frustrating. The mobile casino site is much more usable, so you should play there instead.
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