Crownplay Casino review
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Crownplay Casino bonus
Crownplay Casino has a poor welcome bonus. Although it comes with free spins and a bonus crab attached, it only slightly improves the standard of the bonus. Compared to the standard bonus of €1,200 at other top Canadian casinos, it's below average.
| Bonus | Offer |
|---|---|
| First deposit bonus | 100% up to €500 + 200 free spins + 1 Bonus Crab |
Bonus terms
Crownplay Casino's bonus terms make the welcome bonus more challenging. This is because it requires you to play through the deposit and bonus, which can be tasking.
| Wagering requirement (WR) | 35x deposit + bonus, 40x free spin winnings |
| Minimum qualifying deposit | €20 |
| Maximum bet limit | €5 |
| Time to clear WR | 10 days |
Crownplay Casino states that you must complete some wagering requirements before accessing your winnings. One of them is the games and their contributions, as different categories have a percentage that contributes to your wagering requirements. Check out the requirements below.
- slots – 100%
- special games – 50%
- all live games – 10%
- all table and card games – 10%
- video poker – 10%
- plinko – 10%
- jackpot slots– 0%
Some games don't contribute to the wagering requirements, even with these game categories and their percentage contributions. The list of the games is on the terms and conditions bonus and promotions page.
Other promotions
Crownplay Casino's promotions section improves on its poor welcome bonus. It offers reload and cashback promotions to boost gameplay, and the site also offers numerous periodic tournaments.
| Weekend reload bonus | 50% up to €700 + €50 free spins |
| Weekly reload | 50 free spins |
| Weekly cashback | 15% up to €3,000 |
| Live cashback | 25% up to €200 |
| Drops and wins live casino | Up to €1,040,000 in prize pool |
| Blackjack league | Up to €3,185,000 in prize pool |
| VIP program | yes |
The site offers promotions in such a way that there's always one you can take advantage of at any time during the week. Slots and table game players can enjoy these bonuses to improve their chances of winning more. Live casino players are also included, as cashback and Drop and Wins promotions are available.
VIP program
As an additional perk of playing on the site, Crownplay offers a 5-level VIP program for its loyal customers. Each level has extra features and exciting benefits players can take advantage of.
| VIP level | Withdrawal limit | Benefits |
|---|---|---|
| Level 1 | €7,000 | On-site promotions 24/7 Live Chat Access |
| Level 2 | €10,000 | On-site promotions 24/7 Live Chat Access |
| Level 3 | €12,000 | Personalised offers Negotiable withdrawal limits Cashback |
| Level 4 | €15,000 | Personalised offers Negotiable withdrawal limits Cashback Personal VIP manager |
| Level 5 | €20,000 | Personalised offers Negotiable withdrawal limits Cashback Personal VIP manager |
Crownplay Casino's VIP program was disappointing. There are no points attached to the levels for climbing up the VIP ladder. Moving higher depends on a VIP assessment team that rates your activities on the site.
The perks on each level aren’t specified as well, which might not be encouraging enough to intrigue players. Luckily, a site like Rocket Play Casino has a detailed loyalty program.
Banking at Crownplay Casino
Crownplay Casino offers different payment options to fund your account. These include e-wallets, prepaid cards, bank transfers and e-vouchers. You can also place deposits using cryptocurrencies.
Deposits on the site are processed instantly, while withdrawals can take 1–3 days.
Deposit with CashtoCode
The site offers CashtoCode, a secure payment method for funding your account. It only requires a barcode, which provides a safe and seamless payment experience. Below is a guide on how to use this deposit option.
- Log in to your casino account.
- Navigate to the cashier section and select CashtoCode
- Enter your desired deposit amount.
- Min – €20
- Max – €400
- Generate a barcode.
- Find a nearby CashtoCode outlet to complete the payment. Submit your barcode to the cashier in the retail shop for it to be scanned. Once processed, the money is deposited into your Crownplay Casino account.
Other deposit methods
The site also offers numerous other payment methods, depending on your preference. These include prepaid cards, e-wallets and cryptocurrency. Most offer the same minimum and maximum transaction limits. However, remember that you can't benefit from the welcome bonus with Skrill and Neteller payments.
| Method | Limit |
|---|---|
| VISA, MasterCard | €20 – €2,000 |
| Bank transfer | €20 – €5,000 |
| Volt bank transfer | €20 – €5,000 |
| Paysafecard | €20 – €1,000 |
| Skrill, Skrill 1-Tap | €20 – €5,000 |
| Neteller | €20 – €5,000 |
| eZeeWallet | €20 – €2,250 |
| Jeton | €20 – €5,000 |
| MiFinity | €20 – €2,500 |
| Tether USDT SOL, ERC20, TRC20 | €20 – €5,000 |
| Bitcoin | €30 – €5,000 |
| Litecoin | €20 – €5,000 |
| Ethereum | €20 – €5,000 |
| USDCoin | €20 – €5,000 |
| BNB CHAIN | €20 – €5,000 |
| DogeCoin | €20 – €5,000 |
| Solana | €20 – €5,000 |
| SHIB | €20 – €5,000 |
| BUSD BEP20 | €20 – €5,000 |
| TRON | €20 – €5,000 |
Payout options
You can also use many withdrawal methods to cash out your winnings. High rollers would need to request multiple withdrawal transactions, as all the options have a low maximum limit of €5,000. However, this doesn't affect their reliability and security.
| Payment method | Limit |
|---|---|
| VISA, MasterCard | €20 – €3,000 |
| Bank transfer | €20 – €5,000 |
| Skrill, Skrill 1-Tap | €20 – €5,000 |
| Neteller | €20 – €5,000 |
| eZeeWallet | €20 – €2,500 |
| Jeton | €20 – €5,000 |
| MiFinity | €20 – €2,500 |
| Tether USDT SOL, ERC20, TRC20 | €20 – €5,000 |
| Bitcoin | €40 – €5,000 |
| Litecoin | €20 – €5,000 |
| Ethereum | €20 – €5,000 |
| USDCoin | €20 – €5,000 |
| BNB CHAIN | €20 – €5,000 |
| DogeCoin | €20 – €5,000 |
| Solana | €20 – €5,000 |
| SHIB | €20 – €5,000 |
| BUSD BEP20 | €20 – €5,000 |
| TRON | €20 – €5,000 |
| *All payments are subject to a pending period. Payments are released once they are approved, and all documentation is provided. | |
Crownplay processes your withdrawals within three days. However, this begins to count after your withdrawal request is confirmed. Keep in mind that you must verify your account before requesting a payout.
The amount you can withdraw on this site is linked to your VIP level. Players can withdraw a maximum of €500 daily and €7,000 monthly at the lowest VIP level. At the highest VIP level, players can withdraw up to €1,500 daily and €20,000 monthly.
It’s discouraging that you have to work hard to build your VIP level to the highest for a €20,000 monthly withdrawal limit. You're better off playing at a site like SOL Casino, with a daily limit of $15,000.
Customer support
You can contact support through email or live chat. Although there’s no phone assistance, the casino agents are very responsive through live chat. We received a reply within two minutes of sending our message. There are real people behind the support crew, not automated programs.
Additionally, when you need to confirm your casino account, email support@crownplay.com. You can also save time and effort by handling this task independently. Find the verification tab in your profile's navigation bar on the right. Following Know-Your-Customer (KYC) regulations, the casino may ask you to confirm your identity before they approve your account.
| Live chat | Available – 2 minutes |
| Phone support | Not available |
| support@crownplay.com | |
| FAQs | Detailed |
Crownplay Casino has a detailed FAQ section arranged neatly into different categories. You'll find answers to questions on general topics, deposits, withdrawals, account and verification, bonuses and promotions. The live chat saves you the stress of navigating through by typing your question and receiving a quick response.
Is Crownplay Casino legit?
Crownplay is owned and operated by Rabidi N.V. Although it has a Curacao license, it's less noticeable, seeing how the operator improves its offers and mode of servicing its customers. Our review of the operator's terms and conditions revealed no unjust provisions. Its low payment limitations, meanwhile, were a cause for concern.
Keep yourself updated on the most recent changes to the casino's terms and conditions so you're aware of the situation. For disputes, you can email complaints@crownplay.com. If the matter remains unresolved, you can message AskGamblers Online Casino Complaints.
| Trustpilot | 2.2/5 stars |
| AskGamblers | 6.2/10 |
| Casino Guru | 7.6/10 |
We checked out their ratings to get a feel for what other experts thought of the brand. The operator had fair ratings on most review sites. However, we found some complaints from users over the time it takes to process their withdrawals. Many complaints were regarding the verification process and that withdrawals were either denied or took too long.
Games
Crownplay is a one-stop casino for high-quality entertainment, with over 7,300 games from 108 software developers. You can find a variety of slots, table games, card games and other special games. This also includes hundreds of live casino games for a live gaming experience.
| Slots | 6,500+ |
| Blackjack | 328 |
| Roulette | 235 |
| Poker | 47 |
| Baccarat | 118 |
| Craps | 2 |
| Scratch cards | 66 |
| Total number of games | 7,397 |
Aside from the low poker games section on the site, Crownplay Casino's games library is every casino player's dream. Every section offers enough game variations you can explore.
Slots
Slot games make up most of Crownplay Casino's library, with over 6,500+ options to explore. These games are supplied by over 105 top software providers, including Microgaming, Playtech, Spinominal and Pragmatic Play. Popular choices include Vikings Wild Cash and Starlight Princess.
You can also find 672 jackpot games categorised into hot, new and daily jackpots. These are accompanied by over 100 Megaways titles to play. 1 Million Fortunes Megaways, 5 Lions Megaways, and Aztec Magic Megaways are popular options on the site.
Table and card games
Crownplay has a rich table games library with 831 options for you to play. Many variations of games like blackjack, roulette, baccarat, Andar Bahar and Sic Bo are available. You can use the search tool to locate these games, as they're not organised into any particular category. A few of the most played games are Ultra Wrap Lightning Roulette, Back Blackjack and Super 7 Blackjack.
Live dealer
The site has 575+ live games from providers like Evolution, Pragmatic Play and Spinominal to complete its table games section. Exciting titles include Gold Saloon Roulette, One Blackjack and Mega Baccarat.
Furthermore, you can enjoy the site's live casino promotions for a premium gaming adventure.
| Roulette | 125 |
| Blackjack | 243 |
| Poker | 21 |
| Baccarat | 85 |
| Other | 101* |
| *includes games like Sic Bo, Boom City and Casino Hold’Em | |
Mobile app and user-interface
Crownplay Casino has no mobile app, but you can still play its games on the go using your mobile browser. The mobile version of the site is simple to use and has a quick registration process. It has a main menu containing most sections on the site, including games, promotions, tournaments, shop and VIP programs. The bottom of the site is where you can find the casino's help centre and terms and conditions.
Right on the homepage, you can access the site's best features, with options like Gates of Olympus and Big Bass Splash available in one click. One downside is that slots and table games are not placed in sections. This leaves you with the sole option of using the search bar at the top of the page for quick game searches. Apart from this, navigating through the site was straightforward.
Crownplay Casino is recommended to slot players and bonus hunters
Crownplay is an excellent site for players who enjoy playing various games with exciting promotions. There’s also a chance to boost your gameplay with a shop feature for extra benefits. However, the site can do better with its withdrawal limit and poor VIP program.
Alternatives of Crownplay Casino
- Vast games library
- High withdrawal limit
- Dedicated casino app
- Generous welcome offer
- Few promotional offers
- Insufficient regular table games
- Live chat is hidden in the menu
- Curaçao license
- Transparent in all aspects
- VIP program and loyalty program
- Fair bonus terms
- Generous welcome bonus
- Licensed in Curacao
- Deposit limits can pose problem
- Some game providers are missing
- Large game collection
- Lots of promotions
- Above-average withdrawal limits
- Android mobile app
- Solid banking options
- Fair WR
- Crypto deposits not allowed for welcome bonus
- No live dealer game bonuses
SOL Casino has a high withdrawal limit and a vast games library. The operator, however, has just a few promotions for existing users.
Rocketplay Casino offers a generous welcome bonus and a detailed loyalty program. However, the site's Curacao license is a downside.
Bitkingz Casino has a dedicated mobile app and a solid banking option. However, it doesn't have a live dealer games bonus.
FAQs
Yes, Crownplay Casino is a safe site owned and operated by Rabidi N.V. Despite its Curacao license, it's rated positively by expert review sites. Since its launch, no scandalous or fraudulent activity has been traced to the site.
Crownplay has over 7,300+ games from 108 software providers. Slots alone account for the largest share of the game library, with 6,500+ options to explore. The rest is shared among table games, live shows, and live casino games.
First, you need to create an account on the site. This is so that you can place a deposit. Crownplay's welcome bonus requires you to deposit at least €20 to activate the welcome bonus.
You don't need a bonus code to claim Crownplay Casino's promotional offers. All you need to do is read the terms and conditions, follow the instructions and receive the bonus accordingly. All promotions are listed with their details in the site's promotions menu.
Yes, Crownplay has a 5-level VIP program that offers extra perks as you play games on the site. You must depend on the VIP assessment team to move from one level to another. Aside from that, you'll find exciting perks that'll make playing on the site pleasurable.
Specification: Crownplay Casino review
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