Hugo Casino review
Bonus:
Wagering requirement:
Games:
Payout:
License:
Hugo Casino bonus
As a new Irish player at Hugo Casino, you can claim an attractive welcome package immediately after registration. The welcome bonus includes up to €600 across your first three deposits, plus 275 free spins awarded in stages.
No special bonus code is needed to activate the Hugo Casino welcome offer. Note, however, that a minimum deposit of €20 is required for the first two parts of the bonus, while the third part requires a minimum deposit of €30.
| Deposit | Bonus |
|---|---|
| First deposit | 100% up to €150 + 100 Free Spins |
| Second Deposit | 75% up to €150 + 75 Free Spins |
| Third Deposit | 50% up to €300 + 100 Free Spins |
The combination of bonus funds and free spins makes this welcome package appealing, yet we have seen stronger welcome bonuses. You can also explore more top CashtoCode casinos for additional lucrative bonus offers.
Bonus terms
To convert the Hugo Casino bonus into withdrawable cash, players must first meet the associated bonus conditions.
| Wagering requirement (WR) | 45x bonus amount |
| Minimum qualifying deposit | €20 (first and second deposits), €30 (third deposit) |
| Maximum bet limit | €5 |
| Validity period | 7 days |
| Bonuscode | no |
| Eligible Games | Slots 100% |
The bonus can be wagered through slot games, though certain slots may contribute a lower percentage toward wagering requirements. Table games and live casino games do not contribute at all. Players must wager the bonus 45 times within 7 days to unlock any winnings for withdrawal.
Compared to Hugo Casino, other online casinos like Wonaco Casino may offer a slightly longer period, such as 10 days, to complete similar bonus requirements.
Other promotions
In addition to the welcome bonus, Hugo Casino provides a few ongoing promotions for returning players.
| Bonus Offer | Details |
|---|---|
| VIP Welcome Bonus | 50% up to €500 + 200 Free Spins |
| Winged Wins’days | 55 free spins |
| Weekend Reload Bonus | 40% up to €200 (weekly) |
For those seeking an alternative to the standard welcome package, there is a VIP Welcome Bonus offering a 50% match up to €500 and an additional 200 free spins. On weekends, loyal players can enjoy a Reload Bonus with a 40% match up to €200, which can be claimed every weekend.
While Hugo Casino’s selection of ongoing bonuses is somewhat limited, other platforms like SG Casino offer more variety, such as live casino cashback and regular slot tournaments, providing players with additional engagement options throughout the week.
VIP program
The VIP program at Hugo Casino provides a range of exclusive benefits as players progress through five loyalty levels. Members can unlock free spins, personal account managers, and birthday bonuses, with increasing monthly withdrawal limits and loyalty point earning rates at each level.
| VIP Level | VIP Benefits |
|---|---|
| Level 1 | €6,000 Withdrawal Limit |
| Level 2 | €8,000 Withdrawal Limit |
| Level 3 | €10,000 Withdrawal Limit, 100 Free Spins |
| Level 4 | €12,000 Withdrawal Limit, 125 Free Spins |
| Level 5 | €15,000 Withdrawal Limit, 150 Free Spins |
Loyalty points are earned exclusively on slot game wagers. For every €1,000 bet on slots, players earn loyalty points, with rates improving as they move up the loyalty levels:
- Level 1: €1,000 wager = 1 point
- Level 3: €950 wager = 1 point
- Level 5: €850 wager = 1 point
Points cannot be earned with bonus money and are calculated only on real-money slot bets. Once accrued, loyalty points can be exchanged at 1,000 points per €1.
Banking at Hugo Casino
At Hugo Casino, you have access to a wide array of secure online casino payment methods for both deposits and withdrawals.
Deposit with CashtoCode
CashtoCode provides a secure and discreet way to fund your casino account, perfect for players who prefer privacy and speed. This payment option allows you to make cash deposits between €10 and €400 directly into your casino account. Here is how it works:
- Register or Log In: Go to the Hugo Casino website and either log in to your account or register as a new user.
- Access the Cashier: Navigate to the cashier or deposit section within your account.
- Select CashtoCode: Choose CashtoCode as your preferred payment method.
- Choose Deposit Amount: Select a deposit amount from the available denominations or enter your desired deposit amount within CashtoCode limits.
- Generate Barcode: CashtoCode will generate a unique barcode for your transaction.
- Visit a Partner Outlet: Go to a local CashtoCode outlet, such as a participating convenience store or payment kiosk.
- Scan and Pay: Present your barcode at the counter, and pay in cash.
- Instant Deposit Confirmation: Once payment is processed, your Hugo Casino account balance should update immediately, allowing you to start playing.
These steps enable secure, discreet deposits without needing a bank account or credit card, ideal for those preferring private transactions.
Deposit methods
Alongside CashtoCode, Hugo Casino supports several additional payment methods for deposits. The table below details the available options:
| Deposit Method | Limits |
|---|---|
| Mastercard/Visa | €20 – €750 |
| Bank-Transfer | €20 – €2,000 |
| Revolut | €20 – €500 |
| CASHlib | €5 – €150 |
| Flexepin | €20 – €1,000 |
| MiFinity | €20 – €2,500 |
| Crypto | €50 – €5,000 |
| Jetonbank | €20 – €5,000 |
| Binance Pay | €20 – €10,000 |
| CashtoCode | €25 – €400 |
Deposits range from a minimum of €5 to €20, with a maximum transaction amount of €10,000 depending on the method chosen. Importantly, Hugo Casino does not charge additional fees on any deposit method.
Withdrawal Methods
For withdrawals, Hugo Casino provides various options with the following limits:
| Withdrawal Method | Limits |
|---|---|
| Bank Transfer | €100 – €500 |
| MiFinity | €20 – €500 |
| Bitcoin | €50 – €500 |
| Cardano | €50 – €500 |
| Ethereum | €50 – €500 |
| Bitcoin Cash | €50 – €500 |
| Litecoin | €50 – €500 |
| Tether TRC 20 | €50 – €500 |
| Tether ERC 20 | €50 – €500 |
| Jetonbank | €20 – €500 |
Withdrawals are allowed within a range of €20 to €500 per transaction, with a monthly maximum limit of €15,000. Bank transfers have a higher minimum threshold of €100, which may be inconvenient for some users, and credit card withdrawals are not supported.
Before processing your first withdrawal, Hugo Casino requires account verification. This involves submitting a valid ID and proof of address to the support team. Once verified, withdrawals are processed as soon as all necessary documentation is in order.
Customer support
If you have any questions or issues regarding Hugo Casino, you can easily reach out to their support team. Our experience with Hugo Casino shows that customer support is accessible through multiple channels, including live chat, email, and a contact form.
| Live chat | 24/7, instant connection |
| Phone support | Not available |
| support@hugocasino.com | |
| FAQs | 19 questions and answers |
For quick assistance, the live chat is a convenient option, as it connects users with support within moments. The FAQ section provides answers to 19 common questions about the casino, covering various topics such as payments, bonuses, and account management.
Is Hugo Casino legit?
Hugo Casino offers a high level of security and reliability for its players. It operates under a valid Curaçao license, which is granted exclusively to reputable operators that meet strict regulatory requirements and undergo regular security checks. SSL encryption on the website ensures that sensitive data and payment information are well-protected.
The casino is operated by GBL Solutions N.V., a well-regarded and experienced company known for its professionalism and commitment to fair gaming.
| Operator | GBL Solutions N.V. |
| License | Curaçao |
| Launch Year | 2023 |
| Reputation | 8.1/10 rating on Casino Guru |
The Casino Guru platform rates Hugo Casino favorably, awarding it 8.1 out of 10 points. With a strong selection of games, fast payouts, and the option to use cryptocurrencies, Hugo is highly rated by many players.
However, Trustpilot reviews are mixed; positive feedback highlights quick payouts and supportive customer service, while some players find the KYC requirements overly stringent.
Games
The variety includes a wide range of slot machines, numerous jackpots, table games, and live casino options. Here’s a detailed overview of the games offered at Hugo Casino:
| Game Type | Number of Games |
|---|---|
| Slot Machines | 6,500+ |
| Jackpot Slots | 50+ |
| Table Games | 60+ |
| Live Casino | 600+ |
| Total Games | 7,000+ |
To help with navigation, the casino provides a lobby with multiple categories and a search function.
Slots
Hugo Casino offers a diverse selection of slots covering themes like Egypt, fantasy, adventure, and classic fruit games. The slots feature popular titles from well-known providers, such as NetEnt, Pragmatic Play, Red Tiger, and Spinomenal.
All available slot games offer a free demo mode, accessible both on desktop and mobile. This allows players to explore each slot without risking money, experiment with strategies, or practice bankroll management.
Jackpot Slots
One highlight of Hugo Casino is its extensive selection of jackpot slots. In the “Jackpots” section, players can view the prize pools for individual jackpot games, some of which reach into the millions, making Hugo Casino particularly attractive for those chasing big wins.
Popular jackpot slots include Mega Moolah, Hall of Gods, and Arabian Nights, known for their high payouts and exciting gameplay. There are plenty of other jackpot slots available, all waiting to be explored.
Table Games
Alongside the slots, Hugo Casino has a table games section featuring classic titles like Blackjack Classic, French Roulette, and European Roulette. The selection is rounded out with various video poker versions, adding to the appeal for table game enthusiasts.
Live dealer
The live casino at Hugo Casino adds extra excitement with a wide range of real-time games. You’ll find popular titles from top providers like Evolution Gaming, Pragmatic Play, and Ezugi. Among the favorites are XXXTreme Lightning Roulette, Speed Blackjack, and various baccarat options.
| Roulette | 200+ |
| Blackjack | 200+ |
| Poker | 50+ |
| Baccarat | 100+ |
| Other* | 100+ |
| *includes games like Monopoly, Boom City and Casino Hold’Em | |
Hugo Casino also offers engaging live game shows, including Crazy Pachinko, Sweet Bonanza Candyland, and Treasure Island, which add variety and entertainment to the live gaming experience.
For high-stakes players, the live casino is particularly attractive, as it supports higher betting limits than slots or electronic table games, making it a great option for high rollers.
Mobile app and user-interface
Hugo Casino ensures flexibility for players on the go, with its full range of casino games available on smartphones and tablets. No app download is required for iOS or Android; instead, the mobile version is accessible directly through a browser.
You can log in to the mobile platform with the same account credentials you use on the desktop version. The mobile app is free for all users, offering the complete selection of games, bonus offers, and payment methods, making it ideal for those who prefer mobile gaming.
Conclusion
Our detailed review found Hugo Casino to be a top choice, especially for slot enthusiasts, thanks to its vast selection of games from renowned developers like NetEnt and Pragmatic Play. The live casino, with many Evolution Gaming titles, also delivers an outstanding experience. Additionally, the welcome bonus for new players stands out as a solid offering.
However, we would like to see a broader range of bonus options for existing players, as well as a more extensive selection of deposit and withdrawal methods.
Alternatives of Hugo Casino
- Transparent in all aspects
- VIP program and loyalty program
- Fair bonus terms
- Generous welcome bonus
- Licensed in Curaçao
- Deposit limits can pose problem
- Some game providers are missing
- Extensive game library
- Generous welcome bonus
- Regular promotions
- VIP program
- Mobile-friendly
- Low withdrawal limits
- Amazing game offer
- Many banking options
- A lot of exciting promotions
- Slow and inefficient customer support
- No mobile app
- Below average welcome bonus
- Slow payout processing
- Fair wagering requirements
If you’re searching for alternatives to Hugo Casino, consider RocketPlay Casino, which provides a more generous welcome bonus for new players.
Ritzo Casino is another option, featuring an impressive game library with over 16,000 games to choose from.
For those seeking ongoing promotions, SG Casino stands out with a wider range of offers for existing players.
FAQs
Hugo Casino’s VIP program has five levels, each offering exclusive perks like increased withdrawal limits, free spins, and a personal account manager. Loyalty points are earned based on real-money slot wagers, which can later be exchanged for bonus funds.
Hugo Casino supports various deposit methods, including CashtoCode, Mastercard/Visa, Revolut, CASHlib, and cryptocurrencies. Deposit limits range from a minimum of €5 to €20, up to a maximum of €10,000 depending on the method.
Yes, Hugo Casino requires all players to verify their account before the first withdrawal. This includes providing a valid ID and proof of address. Once verified, withdrawals are processed as long as all requirements are met.
Hugo Casino does not require a dedicated app; instead, players can access the full casino experience through a mobile browser. The mobile platform supports the same games, bonuses, and payment options available on the desktop site.
Hugo Casino provides 24/7 customer support via live chat and email at support@hugocasino.com. The live chat feature offers an immediate connection, while the FAQ section on the site answers many common questions about payments, bonuses, and account management.
Specification: Hugo Casino review
| Bonus | ||||||
|---|---|---|---|---|---|---|
|
||||||
| Bezahlmethoden | ||||||
|
||||||
| Specification | ||||||
|
||||||
