Joo Casino review
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Joo Casino bonus
Joo Casino offers a generous welcome bonus for new players. You also have the option to benefit from the crypto welcome bonus. Both promo categories offer you a great jump-start as a newbie.
| Bonus | Offer | Code |
|---|---|---|
| First deposit bonus | 100% up to €1,000 + 100 free spins*150% up to 3 BTC + 100 free spins | CRYPTO |
| Second deposit bonus | 50% up to €2,000 + 50 free spins110% up to 5BTC | RELAXBLOCK |
| Third deposit bonus | 50% up to €3,000 + 50 free spins100% up to 5BTC + 50 free spins | ACTNOWCHAIN |
| *free spins available on Book of the Fallen or Book of Cats slot | ||
Bonus terms
The casino's bonus terms are favourable. You only have to play through your bonus winnings, with a max bet that reasonably boosts your progress. These are positive features, but you must wager your winnings quickly to benefit from them.
Smokace Casino has a better offer. You also play through your bonus winnings, but this time, with more time to complete your wagering.
| Wagering requirement (WR) | 50x bonus, 50x free spins |
| Minimum qualifying deposit | €20 |
| Maximum bet limit | €5 |
| Time to clear WR | 7 days (bonus cash), 3 days (free spins bonus) |
You can speed up meeting your playthrough requirements when you play slots. Other game categories also contribute, but none measure up to slot machines. Check out the list below for different game types and what to expect playing them.
- slots – 100%
- table games – 5%
- Video poker – 5%
- Roulette, poker – 5%
- Live games – 5%
Not every game at Joo Casino adds to your bonus playthrough. It’s why some games are unavailable when you have an active bonus. You can check out Joo Casino’s bonus terms and conditions for a more detailed list of all the games that don’t count.
Other promotions
The promotions at Joo Casino are one of its best features. You can benefit from multiple reload bonuses and exclusive offers as you play real money games.
| Extra €500 per day | 50% up to €500 |
| Monday Reload | 40% up to €100 |
| Wednesday Reload | up to 170 free spins* |
| High Roller Reload | 50% up to €1,000 |
| Mystery Drops | progressive jackpot prize |
| Lucky Spin | €10,000 prize pool |
| VIP program | yes |
| *free spins available on Book of Dead/ Book of Cats | |
It's a perfect offering if you fancy slots. However, the operator fails to replicate this for its live games, as there's no single live casino offer. Neon54 Casino offers a better option, allowing you to benefit from live casino promotions.
VIP program
The operator’s VIP program is among its exclusive perks for loyal players. You must play real money games to participate in this 25-level VIP program.
| VIP Level | Points | Benefits |
|---|---|---|
| 1 | – | – |
| 2 | 100 | 20 free spins |
| 3 | 250 | 30 free spins |
| 4 | 500 | 40 free spins |
| 5 | 800 | 50 free spins |
| 6 | 1,200 | 60 free spins |
| 7 | 1,700 | 70 free spins |
| 8 | 2,500 | 80 free spins €10 5% cashback |
| 9 | 3,500 | €15 5% cashback |
| 10 | 5,000 | €20 5% cashback |
| 11 | 7,000 | €25 5% cashback |
| 12 | 10,000 | 100 free spins €50 6% cashback |
| 13 | 14,000 | 80 free spins €40 6% cashback |
| 14 | 19,000 | 90 free spins €50 6% cashback |
| 15 | 25,000 | 100 free spins€60 6% cashback |
| 16 | 32,000 | 170 free spins €100 8% cashback |
| 17 | 40,000 | 110 free spins €70 8% cashback Increased withdrawal limit |
| 18 | 50,000 | 120 free spins €80 8% cashback Increased withdrawal limit |
| 19 | 62,000 | 150 free spins €100 8% cashback Increased withdrawal limit |
| 20 | 75,000 | 200 free spins €200 10% cashback |
| 21 | 150,000 | 210 free spins €300 10% cashback Increased withdrawal limit |
| 22 | 210,000 | 220 free spins €400 10% cashback Increased withdrawal limit |
| 23 | 280,000 | 250 free spins €600 10% cashback Increased withdrawal limit |
| 24 | 400,000 | 1,000 free spins €1,000 15% cashback |
| 25 | 5,000,000 | 5,000 free spins €50,000 |
You join the VIP race on signing up. However, you must play games and qualify for the next level to begin enjoying benefits. We were impressed by its points-based system as it’s among the features we look out for before rating loyalty programs.
Banking at Joo Casino
Joo Casino offers reliable banking methods for easy deposits and withdrawals. You can pay with fiat or crypto options. Moreover, deposits are processed instantly, while withdrawals take between three to five days.
Deposit with CashtoCode
CashtoCode is among the best payment methods offered at Joo Casino. It’s great for discreet transactions as you don’t have to provide your banking details online. It's also easy to use as you only need a barcode that you present to a local retail outlet near you.
Check out how it works in the five steps below.
- Click the deposit button.
- Select CashtoCode.
- Enter your preferred deposit amount.
- Min deposit: €10
- Max deposit: €500
- Choose the CashtoCode store closest to you for your barcode.
- Visit the CashtoCode retail store. Present the barcode and make your payment. The amount is reflected in your account instantly.
Other deposit methods
Joo Casino offers alternative payment methods for funding your account. This gives you the option of choosing a payment solution you’re familiar with.
| Method | Limit |
|---|---|
| VISA, MasterCard, Maestro | €20 – €4,000 |
| Neteller | €20 – €4,000 |
| Bank transfer | €20 – €4,000 |
| Paysafecard | €20 – €4,000 |
| Rapid | €20 – €4,000 |
| Skrill | €20 – €4,000 |
| Mifinity | €20 – €1,000 |
| Jeton | €20 – €2,500 |
| Skinsback | €1 – €1,000 |
| Bitcoin | 0.0001 BTC |
| Bitcoin Cash | 0.001 BCH |
| Litecoin | 0.01 LTC |
| Ethereum | 0.01 ETH |
| Ripple | 0.001 XRP |
| DogeCoin | 1 DOG |
| USDT | 5 USDT |
| Cardano | 2 ADA |
| Tron | 10 TRX |
| Binance | 0.01 BNB |
Payout options
Similar to the deposit options, the operator offers fiat and crypto coins to withdraw your funds. They all have decent transaction limits that allow you to withdraw regardless of the value of your winnings.
| Payment method | Limit |
|---|---|
| Bank transfer | €500 – €4,000 |
| Pay via bank (Nodapay) | €20 – €4,000 |
| Pay any bank (Mifinity_sepa) | €20 – €4,000 |
| bank transfer (Fixipay) | €100 – €4,000 |
| MiFinity | €20 – €4,000 |
| Bitcoin | €30 – €4,000 |
| Bitcoin Cash | €30 – €4,000 |
| Litecoin | €30 – €4,000 |
| Ethereum | €30 – €4,000 |
| DogeCoin | €30 – €4,000 |
| USDT | €30 – €4,000 |
| *All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided. | |
Processing withdrawals on this site typically takes between three to five days. When you request a payout, Joo Casino doesn't deduct any fees, but selecting the bank transfer option can incur additional charges. Charges here are capped at €16.
Joo Casino has a weekly withdrawal limit of €2,500 and a monthly limit of €12,000 which spoils the fun of huge wins. It pays jackpots, but this doesn't compensate for the winnings you can't withdraw. You don't have to put up with this though. Smokace Casino is a better option, allowing you to withdraw up to €50,000 monthly.
Customer support
You can contact agents through the live chat or email options. A chatbot handles your questions first before transferring you to a live representative. The Joo Casino agents that handled our queries were responsive, answering our questions directly rather than referring us to other pages for more information.
The other option is to email support@joocasino.com. It’s among the ways through which you can verify your account. You can also verify your casino account using a dedicated tab in your profile. Remember that it's a necessary step before you can withdraw your winnings.
| Live chat | Available – 2 minutes |
| Phone support | Not available |
| support@joocasino.com | |
| FAQs | Basic |
This casino's FAQ section isn’t satisfactory. It answers general questions on payments and games. Altogether, the information here is insufficient and it’s best you contact support to resolve any issues you encounter.
Is Joo Casino legit?
Dama N.V. manages Joo Casino under a Curacao licence. It was launched in 2014 and hasn’t recorded any scandals since it began operating. We, however, weren’t impressed with its €5 penalty charged on accounts inactive for 12 months.
It's a reliable casino you can play at, but you should regularly check out the terms and conditions (T&C) for unfair clauses. This keeps you ahead of any tricky provisions within the T&Cs.
| Trustpilot | 2.7/ 5 stars |
| AskGamblers | 8/ 10 |
| Casino Guru | 8.5/ 10 |
We checked out what other expert review sites thought about Joo Casino, which we've reflected in the ratings table above. This further confirms its reliability. However, we noted some important user feedback. Several players complained about delayed or unprocessed withdrawals, a significant concern for any online casino.
Games
This site has 6,200+ games, with slots making up the bulk of the collection. There's also a wide selection of live dealer table games. You can play Grab The Gold, Wolf Fang and Powerup Roulette.
| Slots | 5,500+ |
| Blackjack | 350 |
| Roulette | 113 |
| Poker | 62 |
| Baccarat | 113 |
| Craps | 5 |
| Scratch cards | 67 |
| Total number of games | 6,240+ |
Joo Casino's game library offers an exciting array of slots mixed with a decent selection of table games. However, live casino games outnumber Random Number Generator (RNG) table games. If you fancy the regular tables, Smokace Casino is an excellent site you can try out, with a good variety of roulette and blackjack tables.
Slots
Joo Casino has over 5,500 slots with exciting themes and distinct features. Microgaming, Evolution, Betsoft, and Pragmatic Play are among the top software providers supplying these titles. Fun titles you can explore include Book of the Fallen, Bonanza Billion and Wild Wild Gold.
You can play from 1,510+ progressive jackpots as well. They give an excellent opportunity to land big wins. You can also explore up to 77 Megaways, including Big Bass Bonanza Megaways and Aztec Magic Megaways.
Table and card games
Joo Casino has 670+ table game titles. You can play poker variants, including Oasis Poker Classic, Caribbean Stud Poker and Triple Edge Poker. The operator also lets you explore other exciting games like 3D Baccarat, First Person Blackjack and Lightning Roulette.
Live dealer
There are 560+ live dealer games from up to 138 software vendors, including Evolution and Pragmatic Play Live. Some popular options include Double Ball Roulette, One Blackjack and Golden Wealth Baccarat.
Joo Casino offers no live dealer promos. This isn’t an issue as Ireland has a booming casino market with operators like Neon54 Casino offering multiple live dealer events.
| Roulette | 101 |
| Blackjack | 319 |
| Poker | 18 |
| Baccarat | 93 |
| Other | 30* |
| *includes games like Sic Bo, Boom City and Monopoly Live | |
Mobile app and user-interface
Joo Casino has a dedicated mobile app for its Android and iOS users. It has a mobile app tab under the menu button. The whole section explains how to download the app. It’s also well-optimized for mobile browser use.
Interestingly, it retains all the functionalities of the desktop browser version. Registration is straightforward. Its user interface is well laid out, with the games filter at the top. Once you open an account, you can easily play games like Rat King and Big Bass Splash with a single click on the casino homepage.
The live chat button is a floating window on your screen. The deposit button is at the top of the homepage, with the withdrawal button under the wallet tab in your profile.
Joo Casino is great for slot players
If you enjoy playing slots, Joo Casino is a perfect option. To further enhance the experience, it offers regular events and reward programs. The operator must, however, improve its low withdrawal limit and include promos for live casino players.
Alternatives of Joo Casino
- Five welcome bonus options
- Multiple casino promotions
- User-friendly mobile design
- Affordable bonus qualifying deposit
- Low withdrawal limit
- VIP program isn’t transparent
- No casino app
- €5 monthly inactivity fee
- Massive games library
- Regular promotions and tournaments
- Responsive customer support
- Modern website layout
- Withdrawal limit is low
- Low welcome bonus
- No casino app
- Unfair terms and conditions
- Massive games library
- Multiple live dealer events
- Five welcome bonuses
- Optimized user interface
- Low payout limit
- Poor VIP program
- No mobile app
- Curacao license
5Gringos Casino has a high withdrawal limit up to €50,000 and a massive games library. Its significant flaw, however, is its slow payout speed.
Neon54 Casino has multiple live dealer promotions, including Crazy Time Tuesdays and Roulette Weekends. It also offers up to five welcome bonus options but has a low payout limit, ranging between €7,000 to €20,000.
Nomini Casino has over 200+ regular table games and gives you the option of selecting your preferred welcome bonus. However, these offers have difficult playthrough requirements.
FAQs
Yes, Dama N V operates the casino with a Curaçao licence. It was launched in 2014 and has built a good reputation over the years, also attributed to Dama N.V.'s status. Although there are some unfair terms like the €5 inactivity fees, there have been no complaints of fraud or rigged games against the operator.
Yes. Joo Casino has a dedicated app that functions well on Android and iOS devices. With this, you can play your favourite titles on the go. You can always play online if it's incompatible with your device.
Yes., the site has an exciting lineup of promotions, including reload bonuses, free spins and mystery drops, which are regular. The only downside is there aren't offers for live casino players.
You can use the live chat or email support@joocasino.com. There’s also an FAQ section where you can explore information ranging from the registration process to games, payments, promotions and security.
Yes, Joo Casino offers a 25-tier VIP program. You receive points that boost your rankings as you deposit and play more. Keep in mind that each player's VIP progress resets every three months on the first Thursday of the new month.
Specification: Joo Casino review
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