Palmslots Casino Review

Palmslots Casino Bonus

Let those holiday vibes hit with Palmslots’ exquisite welcome package. The brand offers 300% up to $/€2,500 + 250 free spins to all newly-registered players. For that, you must make four consecutive deposits of at least $/€20, and use the appropriate promo codes with each one, as outlined in our table below.

Do keep in mind that the welcome package has a limited availability (23.05.2025-31.12.2025) – if anything changes, we’ll also update our review.

Bonus terms

Palmslots casino included a dedicated page for the welcome package, accompanied by a handy table such as the one we included above, and several ‘claim now’ buttons, making it very easy to get your next offer, depending on which stage you’re at. Additionally, you can find all the information you need about the minimum deposit, free spins availability, plus other specific restrictions re: maximum bet.

Another aspect we appreciate is that Palmslots Casino specified the game contributions in the same spot, without urging players to check out T&Cs or other areas of the site:

Available Countries

Due to its international licensing, Palmslots Casino welcomes players from all across the world, and it’s especially popular in Australia, Italy, Canada, Ireland and Austria.

However, access to Palmslots Casino is strictly forbidden if you are a resident of one of the following countries, or browsing the website from one of these locations: Union of Comoros, United Kingdom, France and its territories, Netherlands and its territories, USA and its territories. Restrictions also apply to all FATF Blacklisted countries and any other jurisdictions deemed prohibited by the Anjouan Offshore Financial Authority.

Other promotions

As a hybrid operator that covers both sports and casino, Palmslots has different tabs for both categories from the promotional area. Casino fans can dive into reload bonuses, cashback, free spins treasures, lucky wheels and other promos with gamification elements (e.g. missions, tournaments). There’s also a bonus store for exchanging loyalty points, but more on that below:

VIP program

Palmslots Casino doesn’t have a VIP program, which is a bit of a drawback for our exclusive readers. Have no fear, you can find outstanding VIP programs at other brands we’ve reviewed, such as Playamo and Bitstarz.

Instead, Palmslots proposes a unique loyalty program that’s designed to feel as refreshing as a seaside holiday. Staying true to its relaxed and fun‑in‑the‑sun brand image, the program is built around a sea theme, where each level is named after a type of fish.

How It Works

Joining the loyalty program is automatic – no sign-up required. From the moment you place your first bet, you start collecting loyalty points.You can earn points by:

• Placing real‑money bets 
• Completing exciting missions
• Joining tournaments
• Engaging in special events and promotions
  

Points not only help you climb through the levels, but can also be redeemed in the Bonus Store for rewards like free spins or free bets. And here’s the best part – you don’t lose progress when you spend your points. As such, you get to redeem rewards freely while still leveling up.

Loyalty Levels at a Glance

Each step up the ladder feels like diving deeper into the ocean, with more hidden treasures along the way.

Rewards and Perks

• Bonus Store: Exchange your points for rewards. For example:
  
  • 10 Free Spins – 200 points
  • 20 Free Spins – 300 points
  • 30 Free Spins – 450 points
  • 50 Free Spins – 600 points
  • 100 Free Spins – 1100 points
    
• Unlock Hidden Missions: Gain access to special tasks with extra rewards.
• Tournament Access: Some levels open doors to exclusive tournaments.
• Secret Store Items: Higher levels may reveal exclusive offers.
  

Important Withdrawal Terms

To keep your experience smooth, here are a few key rules from the Palmslots terms & conditions:

• Weekly Withdrawal Limit: You can withdraw up to €5,000 (or equivalent) every 7 days.
• Withdrawal Fees: Multiple withdrawals within 30 days may include a fee of up to 8%.
• Daily Win Cap: The maximum amount you can win per day is €100,000.
• Pending Withdrawals: Funds in pending withdrawals remain available for wagering but may auto‑cancel if your balance drops too low.

Banking at Palmslots Casino

Palmslots Casino doesn’t provide a public payments page where you can view all available banking options and limits before signing up. That’s a slight downside in terms of transparency, as you’ll need to create an account to access the cashier. On the plus side, once inside, you’ll find that all payment methods are localized, making it easy to find options tailored to your region.

Another important detail is that withdrawal options will only appear in the cashier after you make your first deposit.

Deposit Options

Palmslots offers a decent variety of deposit methods, neatly grouped into categories:

Bank Cards

• Visa: Min €10 – Max €1000
• Mastercard: Min €10 – Max €1000
• Maestro: Min €10 – Max €1000
  

E‑Wallets & Online Transfers

• Skrill: Min €10 – Max €5000
• MiFinity: Min €10 – Max €2500
• WebPayz (incl. Visa, Mastercard, Wire Transfer): Min €20 – Max €5000
• NETELLER: Min €15 – Max €5000
• Open Banking: Min €10 – Max €5000
• CashtoCode: Min €10 – Max €2000
  

Crypto

• Supported Coins: Bitcoin, Ethereum, USDT, XRP, and more
• Min €20 – Max €5000
  

Other

• Paysafecard: Min €10 – Max €1000
• Rapid Transfer (Chain Valley): Min €30 – Max €5000

Accepted currencies

Palmslots Casino offers a massive selection of 25 FIAT currencies, including popular ones like USD, EUR and GBP, alongside 9 cryptocurrencies. You can find the full list below:

Customer support

At Palmslots Casino, getting in touch with support is an easy and straightforward task, thanks to clearly visible buttons in the footer of the homepage that lead directly to all the help options. This means that no matter where you are on the site, you can reach support quickly without digging through menus.

For more complex issues, such as those involving account verification, document scans or detailed screenshots, the best option is email. You can write directly to support@palmslots.online, and the team will follow up with you. This channel is especially useful if your query requires attachments or a written record of the communication.

For urgent concerns, the 24/7 live chat is the go‑to choice. As soon as you click on the live chat option, you’ll be asked to provide your name and email address. First, you’re matched with a virtual assistant for basic problems. If your issue is unresolved, after that, you’ll get connected with a real agent.

In addition, Palmslots recommends checking out the FAQ section, designed to answer many of the common questions without the need to contact support directly. The topics covered include everything from opening an account, recovering a forgotten password, changing login details, to learning which payment methods are available and how to verify if a transaction was successful. It’s also where you can find guidance on checking your casino activity and results.

At Palmslots Casino, the KYC (Know Your Customer) policy is mandatory to ensure security and prevent fraud or money laundering. Players will be asked to provide a government‑issued photo ID (sometimes front and back), a selfie holding the ID, and a recent bank statement or utility bill. If the verification fails, a support ticket is created with an explanation. Once all documents are approved, the account is validated. Palmslots applies strict, risk‑based due diligence and reserves the right to request KYC at any time.

Is Palmslots Casino legit?

If you’re wondering whether Palmslots Casino is legit, the short answer is yes. The brand launched in 2022, meaning it now has nearly 3 years of continuous activity. This speaks to its stability, especially in a competitive market such as online gambling.

Palmslots is operated by Next Global Era Limited, a company that runs the casino legally under two licenses – one issued by the Curaçao authorities and one by the government of Anjouan. Whilst Curaçao licenses are more common than those issued by other regulators, they still ensure that the operator must follow industry standards for fairness, security and responsible gambling.

As for security, the website is protected with SSL encryption, which safeguards your personal and financial information every time you log in or make a transaction. In addition, Palmslots partners with well‑known and trusted payment providers, including VISA, Mastercard and CashtoCode.

On the gaming side, legitimacy is further reinforced by the software providers Palmslots works with. Players can enjoy titles from some of the most reputable names in the industry, such as Evolution, Pragmatic Play and NoLimit City. These developers are known for their fair, high‑quality games that are independently tested and widely trusted in the iGaming community.

Finally, players themselves have given Palmslots a very strong vote of trust. We’ve found 350+ Trustpilot reviews submitted, earning the casino a solid rating of 4.2 out of 5. Among the most praised aspects, we’ve identified the easy account setup, quick payouts and bonuses, whilst some critiques were made regarding the low amount of software providers.

Responsible Gaming

At Palmslots Casino, playing responsibly is just as important as playing for fun. The brand goes beyond offering exciting games by providing players with clear tools and guidance to keep gambling safe and enjoyable. There’s even a dedicated ‘Responsible Gaming’ page where all of these measures are explained in detail:

• Guidelines for safe play – Players are reminded to gamble for entertainment, avoid chasing losses, never gamble more than they can afford and take regular breaks to prevent unhealthy habits.
• Self‑assessment questions – The site provides reflective questions such as “Does gambling affect your work?” or “Do you borrow money to gamble?” to help players recognize early signs of problematic behavior.
• Support organizations – Palmslots lists reputable groups like Gamblers Anonymous, Gambling Therapy and GamCare, which can be contacted any time for confidential help.
• Underage gambling prevention – Strict rules ensure only players of legal age (18+) can register. Parents are also advised to password‑protect devices, secure credit cards and use filtering software like Net Nanny to block access for minors.

Games

Palmslots Casino opens its virtual doors with 5,000+ games for players, neatly organized in 10+ categories, including ‘table games’, ‘video poker’, ‘casual games’ and ‘video slots’. 

However, these numbers are quite low and we believe competitors like Librabet Casino, Playzilla and Wazamba offer a lot more.

Slots

Most pre-made selections target slots fans, so it’s super easy to find your next pick depending on thematic or feature preferences, for example ‘bonus buy games’, ‘book of slots’, ‘jackpot slots’ and ‘new games’. Sadly, compared to other brands, Palmslots only has around 55+ providers listed. These numbers should definitely increase. 

Still, you’ll find household studios present such as Red Tiger Gaming, Skywind and BTG. You can also explore all slots in demo format, just for fun. Additionally, the casino offers $/€2,600,000 in total jackpot values at the moment, which is quite impressive, primarily driven by the creations of several developers like Playson, Tiptop and Pragmatic Play (Drops & Wins).

Table and card games

Under the table games category, you’ll find numerous variations for undisputed classics like online roulette, video poker, baccarat, blackjack, plus other games like Sic Bo, Pai Gow, Draw Hi/Lo and Casino Solitaire. Around 200+ selections made the cut here, so you’ll definitely find something to your taste, including lesser-known options like Pontoon, Pirate 21, Red Dog, Triple Edge Poker and War. 

For those who prefer the new, provably fair technology, you can see it shine in the ‘casual games’ category. Here, you can entertain yourself with numerous crash games featuring epic multipliers like Aero, Balloon Mania, Crash, Aviator and Rocket Dice.

Live dealer

The live casino page showcases 200+ tables, which is quite average and not particularly broad. However, we do appreciate the additional filters, since they help players find the main game types with ease, namely ‘roulette’, ‘game shows’, ‘blackjack’, ‘baccarat’, ‘poker’. 

Most tables are overseen by Pragmatic Play Live, Evolution and Lucky Streak, with some also displaying the betting limits before joining. For baccarat, these are between $/€0.2 and $/€5,000, whilst some exclusives like Kings Club Blackjack allow between $/€5 and $/€10,000 per hand.

At the moment, Palmslots Casino doesn’t have any live dealer promotions in store. If you’re looking for such offers, including cashback and weekly tournaments, have a look over Slots Palace and Casinoly, instead.

Palmslots Casino app and user-interface

Palmslots Casino doesn’t have a mobile app for Android/iOS devices right now, nor a desktop app you can download if you want the reel action in your pocket. That being said, the website is optimized for all devices, so you can play directly from your browser if you want, and get access to the full scope of the platform (games, profile management, missions, tournaments etc.). 

Palmslots Casino is recommended to slot players

Palmslots Casino is a top pick for slots enthusiasts, thanks to its 4,000+ titles, generous 300% welcome package with up to 250 free spins, and 100% wagering contribution on most slots. The game lobby is clearly tailored to reel fans, featuring categories like bonus buy, jackpots and new releases. However, it falls short for high rollers due to the absence of a VIP program, and hefty withdrawal fees of up to 8% for frequent cashouts.

FAQs