Slots Palace Casino Review

Slots Palace Casino bonus

Slots Palace offers a highly lucrative welcome package of up to $/€1,000 for newly-registered users who make three consecutive deposits. The minimum top-up required to qualify is $/€20 for each offer. You don’t have to use any specific promo code, just make a successful deposit and wait for the funds to be granted to your balance. If any issues arise, the casino recommends contacting them on live chat or e-mail.

*example image. Other bonuses and currencies are available.

As a side note, the offers listed above have different minimum deposit requirements and maximum bonus amounts for various other currencies such as CAD, HUF, NOK, so always check what applies to you based on your location.

In our opinion, the bonus amount is median and slightly leaning towards competitive, which makes Slots Palace a worthwhile choice, especially for new players. The entry point to be eligible is very small, only $/€20, which should suit most pocket sizes. However, what’s missing is something else added to the package, like free spins or cashback. Other brands offer much higher amounts, as well, for example Lucky Dreams Casino.

Bonus terms

Every single key piece of information that novice players would like to know about the welcome bonus is broken down into simple terms, from the minimum deposit, to the wagering, time limits and excluded jurisdictions. Furthermore, players from multiple countries can see the exact bonus equivalent that applies to them depending on their currency, whether they deposit Australian Dollars, US Dollars, Euro etc.

Once you have an active bonus, not all games will contribute equally towards clearing it. Remember the following: 

Available Countries

Unfortunately, Slots Palace Casino doesn’t offer a full list of accepted countries and jurisdictions in the T&Cs. However, this information will become visible the moment you want to create an account, so there’ll be no confusion to worry about.

Based on our tests, we were able to determine that it welcomes players from all across the world, including Australia, Canada, Finland, France, Greece, New Zealand and the Middle East. The site’s global coverage is also evident by the large number of currencies it accepts, including Australian Dollar, Euro, Norwegian Krone etc.

All promotions, including the sign-up package, are restricted to residents of Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia. 

Other promotions

Alongside the welcome package, Slots Palace has several other types of rewards in store, segmented into ‘casino’ and ‘sports’. Furthermore, additional deals can be taken advantage of through the VIP page and the ‘specials’ tab, which covers the bonus store, the bonus Crab game etc. 

We believe there’s a really good balance between the offers aimed at new players and those designed for loyal ones, so everyone is engaged equally. Although Slots Palace offers weekly free spins, it hands out lower amounts on average compared to other brands like My Empire Casino. Most promos target slots & live casino players, but there’s also a decent selection for punters, if you occasionally dabble into sports betting. 

VIP program

Slots Palace Casino offers a comprehensive VIP program with five distinct levels, each providing increasing benefits, such as no maximum win limits, dedicated promotions and access to a personal account manager.

All of them are designed to reward the exclusive clientele of the casino for its continued engagement and loyalty. Each level has unique privileges that improve as players advance through the tiers, and is adjusted based on the registered activity during the last 90 calendar days, as such:

Key VIP Advantages:

• No Limits: VIP customers are offered personalized services and special gaming conditions like no caps on the maximum winnings, allowing them to play without any worries. The goal is for this select crowd to enjoy the experience, enhance its gaming skills and amass significant payouts without stress
• Financial Privileges & Tailored Promotions: VIP players are also spoiled in terms of financials. They gain access to significant benefits in this regard, including higher monthly withdrawal limits, but also exclusive special promotions like increased cashback percentages as they progress through the levels
• Personal Account Manager: Available from Level 4 onwards, VIP members get a dedicated personal account manager who caters to their individual needs and game preferences, ensuring a premium journey on the site.

Banking at Slots Palace Casino

To find the available banking options at Slots Palace Casino, you can either go to the ‘payments’ page in the footer section, then specify your country and currency, or simply log in, and go to the cashier. Remember that all payment methods are localized, so the availability of some may be limited depending on your current residence.

Broadly speaking, deposits and withdrawals can be made through VISA/Mastercard credit & debit cards, local bank transfers and fast bank transfers, e-wallets (Skrill, NETELLER, MiFinity, Payz etc.), pre-paid cards (Paysafecard, Neosurf), cryptocurrencies (BTC, ETH, XRP, LTC etc), mobile pay (Zimpler, Siru etc.). The site accepts over 95+ payment methods, ensuring flexibility for players worldwide. 

The limits are quite decent, though not necessarily high-roller friendly, namely between $/€10-$/€2,000 for credit card deposits and $/€10-$/€5,000 for cryptocurrencies, with similar thresholds in place for withdrawals. VIPs benefit from increasing transaction limits, which are dictated by their current tier.

Accepted currencies

Same as other modern brands, Slots Palace is also at the forefront of the digital revolution by accepting both regular currencies and cryptocurrencies for financial transactions. Here’s a full rundown of what you can use for your next payments and bets:

Customer support

You might be completely immersed in the action of a new slot when the window freezes and you don’t know if you lost your current bet. You may have uploaded your documents for the identity verification and they’re still stuck in pending a week later. For situations like this, first go over the FAQs section on Slots Palace, which contains 9+ answered questions that will guide you accordingly, covering topics like account closure, accepted currencies, withdrawals, games not loading etc.

If that endeavour fails or you didn’t find resolution for your specific issue, you can open a live chat 24/7 by clicking on the speech bubble graphic element from the lower-right corner of each site page. Then, leave your name, e-mail address and message.

Sadly, based on our tests, if the casino is busy and you’re stuck in a queue, it may take a few minutes to get connected with an agent. For better assistance, consider Bitstarz Casino instead, as this brand is known for its award-winning customer support and extremely quick response times (just a few seconds).

There is also an e-mail address you can write to if you prefer the written word, namely support@slotspalace158586.com. It’s not specified how long it takes to receive an e-mail response, but if the brand aligns with industry standards, it should be around 24-48 hours.

In addition, before your first withdrawal request can be processed, you’re obliged to complete the Know Your Customer (KYC) verification process by submitting documents that confirm your identity, age, residence, and source of funds. Qualifying options include certified ID, proof of residence (e.g. bank statement, recent utility bill), proof of ownership and transaction histories of the payment methods used (bank or card statements). 

You must submit these documents within 30 days upon request. Failure to comply may result in withheld payments, suspension, or permanent closure of the account. This entire process should not take longer than 10 days after receiving all the documents, and it may also involve other checks, including phone or face verification to ensure authenticity.

Is Slots Palace casino legit?

Slots Palace is one of the top brands in Rabidi N.V.’s portfolio at the moment, and has been on the market since 2020, giving it a reasonable time to establish itself as a leading online casino. So far, it has obtained over 60+ TrustPilot reviews, which is further proof of its impact with the player community.

In addition to the valid SSL certificate installed on the site, ensuring a safe and encrypted connection upon submitting your personal details at registration or when making a payment, Slots Palace implements other security measures as well These include administrative, technical, and physical safeguards to protect players' personal data from unauthorized access, misuse, loss, theft, alteration, disclosure, or destruction. 

Despite these combined and advanced measures, the casino acknowledges that no system can guarantee complete security due to inherent internet vulnerabilities. Nevertheless, Slots Palace continuously evaluates and enhances security practices to provide the highest level of protection possible.

Responsible Gaming

Slots Palace Casino assists players by listing several crucial tips for a healthy gameplay session, which are broken down extensively on the dedicated ‘responsible gambling’ page:

• Maintaining Control: Players are advised to view gambling strictly as entertainment, not as a potential source of income. Key recommendations include only gambling with extra funds, tracking time and spending, and taking frequent breaks
• Recognizing Gambling Problems: Slots Palace provides self-assessment questions to help members recognize problematic behaviors, such as playing to recover losses or experiencing emotional distress due to gambling
• Support Organizations: Slots Palace promotes support from professional organizations such as GamCare, Gamblers Anonymous, and Gambling Therapy, which provide assistance and counseling. The official websites and contact details of these organizations are further supplied by the casino
• Underage Gambling Prevention: Slots Palace prohibits individuals under the age 18 from registering and gambling here. To prevent it, the brand takes responsibility for verifying player age thoroughly and canceling any winnings gained by underage users

For more severe issues, you may make a self-exclusion request. This solicitation can only be enforced by contacting customer support on e-mail, and your account gets closed over the next 24 hours. Sadly, players can’t set other limits themselves from their profile, such as time-out, cooling off, stake/deposit restrictions etc. 

If you’d like stronger protections here, we advise checking out Bitstarz Casino, instead, which allows you to set these limits yourself without contacting a customer service representative or waiting for a reply.

Games

On Slots Palace Casino, players will be delighted to find over 7,500+ titles, including different types of slots (classic, video slots, Cluster Pays, Megaways), table games, live casino and even several novel picks that use provably fair technology like Aviator, AviaFly and Jet Lucky 2. These should be guaranteed hits with our crypto gambling crowd, plus they provide instant winnings through multipliers and a thrilling experience.

Slots

As we’d expect from a brand called Slots Palace, this game type takes the cake in terms of variety. There are 6,000+ slots currently available, reunited into different thematic categories like ‘popular’, ‘bonus buys’, ‘exclusive’ and ‘St Patrick’s.’. They are sourced from 110+ software providers, including Pragmatic Play, Fugaso and Play’N GO. For each, players can enjoy different special features such as progressive jackpots, free spins, feature buy, double chance, TrueWays, Hold & Hit etc.

Table and card games

Despite its apparent focus on slots, this casino also fares extremely well in its table games offering, putting forward more than 500+ options for players, from conventional ones like blackjack, dice, roulette and video poker, to Solitaire, scratchcards and Sic Bo. Popular variations are further included to cater to broader audiences, namely European Roulette, Caribbean Poker and Blackjack Multihand.

Live dealer

If you’d like to experience the adrenaline of a real-time roulette spin or card shuffling, you can also take a seat at 350+ virtual tables, operated by Pragmatic Play Live, Evolution Gaming, Playtech and several other household providers. The main game types can easily be found through the buttons above the lobby, which are ‘roulette’, ‘blackjack’, ‘game shows’, ‘baccarat & dice’ and ‘poker’. There’s also a massive collection of international tables which shows the casino is focused on localization, if you’d like to play German roulette, Japanese Baccarat, Andar Bahar etc.

Live casino fans can also look forward to several tailored promotions, including a live trivia game with $/€3,000 as prize pool if you answer all questions correctly, a roulette run with prizes of up to $/€8,000 and a weekly live cashback bonus of 25% up to $/€200.

Brand app and user-interface

Slots Palace casino doesn't have a traditional mobile app you can download from virtual stores like Google Play or App Store. Instead, it offers a mobile-optimized website. You can access it through your phone's web browser without having to download any extra software. This mobile version is designed to work well on different devices and screen sizes, including smartphones, tablets etc. 

The mobile site displays all the casino's games, including slots, table games, and live dealer options. It's user-friendly, with easy navigation and a sleek design. Players can use multiple languages and currencies, access all the account features, and even make cryptocurrency transactions.

Slots Palace casino is recommended to slots players & bonus lovers

Without a doubt, the brand name delivers, as this platform is a perfect spot to discover the latest slot releases from your favourite providers and all the exciting classics in one spot, from Gigantoonz to Starlight Princess. Bonus-wise, we’re also giving it a solid rating for diversity, as they cover crypto offers, deposit matches, free spins and live casino. To get a better ranking from us, we’d like to see a mobile app and a more responsive customer support experience.

FAQs