Sugar Casino review
Bonus:
Wagering requirement:
Games:
Payout:
License:
Sugar casino bonus
Sugar Casino’s welcome bonus was satisfactory, equalling most Canadian casinos' standard $1,500 cash bonus. Moreover, its $20 bonus qualifying deposit was another catch. We liked the offer due to its affordability and the quality of the rewards. It's undoubtedly one to grab with open arms.
| Bonus | Offer |
|---|---|
| First deposit bonus | 100% up to $500 + 50 cash spins* |
| Second deposit bonus | 100% up to $500 + 25 free spins* |
| Third deposit bonus | 100% up to $500 + 25 free spins* |
| *free spins are available on Starburst | |
Bonus terms
The bonus terms set by Sugar Casino are reasonable. Its playthrough conditions are attainable, though the site didn't provide the wagering period. It even gets better for free spins, as you can withdraw your winnings without wagering them.
Remember to play through your bonus before withdrawing your free spins. This is necessary to avoid forfeiting both. You can also get similar free spins winnings at Locowin casino, though if you prefer bonus cash offers, Jonny Jackpot's 30x in 30 days offer is worth considering.
| Wagering requirement (WR) | 36x bonus, no wagering for free spins |
| Minimum qualifying deposit | $20 |
| Maximum bet limit | $4 |
| Time to clear WR | 7 days for free spins |
You can quickly meet your wagering requirements by playing the relevant set of games. We've prepared a list of how game categories count at Sugar Casino:
- slots (except for excluded titles) – 100%
- all other games – 0%
Some games don't count toward your playthrough requirements. You can get a full rundown of such excluded ones in the terms and conditions section of the platform.
Other promotions
Being a regular at Sugar Casino comes with its benefits and special perks. You can participate in tournament prize pools and win free cash and spins. Promos here are few, though. Luckily, you can catch up on what you may be missing at Captain Spins and X1 Casino, which offer daily promotions.
| Spin the Lucky wheel | up to 100 free spins* |
| Drops and Wins tournament | $30,000,000 |
| Friday candies party | 100% reload bonus |
| Game of the week | up to 100 free spins |
| VIP program | Yes |
| *free spins are available on Winterberries 2, Folsom Prison, Dead Canary, Rotten, Bloodthirst | |
You can take advantage of cash rewards promotions through reloads and free spins. The site doesn't provide any promos for its live casino players, but there's a Drops and Wins tournament where you can win weekly and monthly prizes.
VIP program
There's a VIP promo at Sugar Casino with promises of exciting rewards. However, there needs to be relevant info on how to join the VIP club. On enquiry from customer support, the agents informed us that VIP managers monitor accounts and offer the status to loyal players. Hence, it's based on an invitation that the casino implements at its discretion.
For an operator of this status, we expected a transparent program with more detailed information, including the different levels, their required points and accompanying rewards. These are among the factors that make the VIP programs at Fresh Casino and Betandplay Casino very engaging.
Banking at Sugar Casino
The operator’s reliable payment options makes topping up your casino account very easy. Deposits and withdrawals may take different amounts of time, depending on your selected option. You can fund your account using standard debit and credit cards and popular eWallets.
Deposit with CashtoCode
CashtoCode is one of the reputable payment services available at Sugar Casino. You can pay into your casino account with the Voucher via the outlined steps.
- Navigate to the deposit icon.
- Choose the CashtoCode payment choice.
- Type in the amount you intend to pay into your wallet.
- Min deposit: $25
- Max deposit: $250
- Enter the eVoucher code and accept the terms and conditions before paying.
Other deposit methods
Sugar Casino provides other deposit options, such as bank cards and e-wallets. This way, you can choose the option that fits your deposit. You can also deposit into your Ecopayz account using CashtoCode.
| Payment method | Limit |
|---|---|
| Visa, MasterCard | $10 – $2,500 |
| Neosurf | $10 – $2,500 |
| Ecopayz | $10 – $2,500 |
| Astropay | $10 – $1,000 |
| Mifinity | $10 – $2,500 |
| Paysafecard | $10 – $2,500 |
| Flexepin | $20 – $500 |
| MuchBetter | $10 – $2,500 |
| Interac | $10 – $2,500 |
| Jeton | $10 – $2,500 |
The operator doesn’tt impose a fee on the available deposit methods. But keep in mind that card payment services usually have charges associated with them. You can easily avoid such costs when you stick to eVoucher payments.
Payout options
You can withdraw your funds with just up to five payment options. Popular options like MuchBetter, Astropay, and eCashout were unavailable. There were also no crypto withdrawal options, as most MGA-licensed sites hardly offer crypto payments. We expect the casino to include more fiat payment options soon.
| Payment method | Limit |
|---|---|
| Online bank transfer | $50 – $2,000 |
| Interac | $30 – $2,000 |
| Jeton | $30 – $2,000 |
| Bank transfer | $30 – $2,000 |
| Mifinity | $30 – $2,000 |
| *All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided. | |
The casino processes withdrawals in up to two days and you receive an approval or rejection notice on completion. You then receive your winnings after this process. A bank transfer may take up to three days to get paid, whereas other electronic fund transfer payments have a timeline of one to two days.
The few payout options were discouraging, but the disappointment didn't stop there. The casino had payout limits that fell below our expectations. In a week, you can only withdraw up to $5,000. Likewise, you’re restricted to $20,000 in a month. We understand how restrictive this could be and recommend operators like 7bit Casino and Goodman Casino for high rollers.
Goodman Casino permits withdrawals of up to $7,500 daily, $15,000 weekly and $45,000 monthly. Similarly, 7bit Casino lets you request up to $16,000 per week and $41,500 monthly.
Customer support
You can contact a Sugar Casino rep via live chat or email support@hd.sugarcasino.com for any concerns or queries. Service reps typically respond in two to three minutes when you message via live chat. Email responses take longer, but you can expect a response to your enquiry within 24 hours.
Account verification is essential if you wish to complete your withdrawals in time. The casino allows you to verify your identity before requesting a withdrawal. You can also complete the verification procedure by contacting the support team. This is necessary before you can access your winnings.
| Live chat | Available – 2 minutes |
| Phone support | Not available |
| support@hd.sugarcasino.com | |
| FAQs | Detailed |
The casino offers a detailed FAQ page with answers to most users‘ questions. You can find solutions to issues concerning your account, deposits and withdrawals and promotions. There's also an online contact form where you can directly send questions.
Is Sugar Casino legit?
Gammix Limited launched Sugar Casino in 2015. Operating with a Malta Gaming Authority (MGA) license gives it credibility. Furthermore, being the manager of other casino brands, including Locowin Casino, it's proven itself a reliable casino. For player safety, this service provider works with an impartial third-party game tester. The terms and conditions had no controversial provisions, but you're prohibited from wagering specific patterns with a bonus.
| Trustpilot | 2.2 stars |
| AskGamblers | 5.16 / 10 |
| CasinoGuru | 5.3 / 10 |
While the casino's reliability is not questioned, factors like long verification processes and delayed payouts tainted its ratings at other review sites. We also received complaints about people not instantly receiving welcome bonuses despite paying the required amount.
Games
The casino has up to 5,010+ casino titles. We expected an even more extensive selection of games as it partners with well-known brands. These include Revolver Gaming, Push Gaming, Playson and Spadegaming.
You can also play various exciting titles, from slots to table and live dealer games. Some include Eastern Emeralds, American Roulette, European Blackjack, Three Card Rummy and Casino Hold ‘Em.
| Slots | 4,750+ |
| Blackjack | 155 |
| Roulette | 48 |
| Poker | 15 |
| Baccarat | 22 |
| Craps | 2 |
| Scratch cards | 30 |
| Total number of games | 5,010+ |
The slots and blackjack sections had more options than the other game categories. The limited selection of roulette, poker, and baccarat games may disappoint table and live casino enthusiasts. That's not an issue, though, as you can play more variants of these game categories at Oddsring and 20bet Casino.
Slots
At Sugar Casino, you can play 4,750+ captivating slot games. Betsoft, Gaming Corps, Fantasma Games, Stakelogic and Gromada are software suppliers here. You can also attempt Book of Golden Sands, Honey Rush, Wolf Gold, Legacy of the Dead and Big Bass Splash.
You can try your luck from up to 25 jackpot titles, including Nudge Runner Jackpot, Magic Wheel Jackpot, Carnaval Jackpot, and Grand Slam Deluxe Jackpot. You also discover over 114 Megaways titles, such as Gods of Asgard Megaways, Great Rhino Megaways, Majestic Megaways and Super Wild Megaways.
Table and card games
You can play Mini Baccarat, Atlantic City Blackjack, Golden Chip Roulette and Triple Edge Poker from Sugar Casino's 270+ table games. We appreciated the multiple variants, which make finding a table that accommodates your bets easy, whether as a low or high roller.
Live dealer
The operator has 159 unique live casino titles. Pragmatic Play Live supplies most of them, so you can expect to play with professional live croupiers. Distinct live dealer games include Powerup Roulette, VIP Blackjack and Dragon Tiger.
You can participate in the Drop and Wins promo to boost your live dealer experience. The event offers monthly prizes and a chance to win your share in its large prize pool. If you prefer to benefit from actual casino promos, [Goodman Casino] and [Powbet] offer some attractive live dealer deals you can try.
| Roulette | 22 |
| Blackjack | 111 |
| Poker | – |
| Baccarat | 15 |
| Other | 11 |
Mobile app and user-interface
Sugar Casino's lack of a mobile app doesn't hinder you from playing on mobile. You can access the Sugar Casino site using a web browser and sign up for an account via the Register button.
The menu button on the left provides instant access to the games, cashier, promotions, customer service, and VIP program. You can also deposit and withdraw directly via the cashier tab at the top right of your screen. Clicking live support also allows you to chat with agents or send a mail via the contact form.
Sugar Casino is recommended to slot players
Sugar Casino’s broad selection of slot games makes it a haven of online slot machines, particularly if you find modern video slots fascinating. In contrast, the limited selection of table and live dealer games needs much improvement.
Alternatives of Sugar Casino
- 6,000+ games
- Lower than average wagering requirement
- Variety of payment methods
- Deposit and withdraw in CAD
- Safe casino games
- Attractive weekly promotions
- Lack of game filters
- Some inconsistent information on site
- No phone support
- Licensed in Curacao only
- Reliable payment choices
- Rewarding VIP program
- Over 7,000+ games
- Dedicated casino app
- Low welcome bonus
- Few promotional offers for regular players
- Delayed payouts
- Account verification could be lengthy
- Several promotions and tournaments
- A vast array of games, including live dealer titles
- Trusted payment methods
- Functional customer support
- High minimum qualifying deposit
- Limited time to fulfill the wagering requirement
- No mobile app
- License from Curacao
Woo Casino has reasonable payout restrictions and a lucrative loyalty program. However, its Curacao license could raise some hesitation regarding its reliability.
Playing on mobile is made very easy with 20Bet Casino app. The operators' multiple payment options offer extensive choices when depositing and withdrawing. However, the welcome reward is below expectations.
You can explore multiple table and live dealer titles at SG Casino. You also have access to its efficient customer support. However, you must make a substantial deposit to qualify for the promotions.
FAQs
Yes, Gammix Limited launched Sugar Casino in 2015. It operates with a Malta Gaming Authority (MGA) license and manages Locowin Casino. Having spent nearly a decade in the industry, the operator has become a reliable brand.
Deposit at least $20 across your first three deposits. You don't need a bonus code to benefit from the offer. However, ensure you've not enrolled in any promos before it, or you may forfeit this offer.
Sugar Casino offers a loyalty program but doesn’t provide relevant details on how to join the program. However, on enquiry from customer support, the casino reps informed us that VIP managers monitor accounts and offer the status to regular players. Hence, it's based on an invitation that the casino implements at its discretion.
The operator processes payouts in 48 hours. How long you receive your payouts depends on the payment option you select. Jeton and Mifinity transfers take one to two days, while bank transfers take the longest.
Navigate to the Help or Live Support section at the bottom of the site. This lets you chat with casino agents via live chat or send a direct message through the contact form. You can also send a mail to support@hd.sugarcasino.com.
Specification: Sugar Casino review
| Bonus | ||||||
|---|---|---|---|---|---|---|
|
||||||
| Bezahlmethoden | ||||||
|
||||||
| Specification | ||||||
|
||||||
