Captain Spins Casino review

Expert ScoreRead review

Up to $1,200 + 260 free spins

Wagering requirement:
35x deposit + bonus, 10x free spins


2-4 days


Categories: ,
7.5Expert Score
Editor's comment
Captain Spins is another brand from renowned software provider, Whitehat Gaming. Having previously played at Jonny Jackpots casino, also from the provider, we had a fair idea of what we were getting into. It notably holds an MGA and UKGC license. While you’re assured of a very safe gambling environment, its gaming section can be improved. Hence, we look forward to additional table and live games. Player rewards are among the prominent features here. You benefit from regular promos, a separate loyalty and VIP promo. Furthermore, its deposit amount is among the most affordable we’ve seen. On the other hand, we look forward to extended payout limits and more payment methods.
  • Malta Gaming Authority (MGA) License
  • Detailed VIP program
  • Extensive promotional offers
  • Optimized user interface
  • Low withdrawal limit
  • Few live dealer games
  • Limited payment methods
  • Delayed payouts

Captain Spins Casino bonus

When you sign up, you receive up to $1200 + 260 free spins across your first four deposits. We liked this offer due to its affordable $10 deposit, which sets it apart from most sites in Canada. 

The overall welcome package didn’t match the typical $1,500 bonus that many Canadian casinos offer. However, it’s near enough to the average and a fair offer you can benefit from considering its affordability.

First deposit bonus100% up to $300 + 50 free spins*
Second deposit bonus100% up to $300 + 60 free spins*
Third deposit bonus100% up to $300 + 70 free spins*
Fourth deposit bonus100% up to $300 + 80 free spins*
*Free spins are available on Book of Dead.

Bonus terms

You must play through your deposit bonuses 35x in 30 days and free spins winnings 10x in 10 days before requesting a withdrawal.

Captain Spins's wagering requirement is fair according to industry standards. Fortunately, there are gambling establishments with even less wagering restrictions. King Billy’s 30x in 30 days for bonuses and earnings from free spins provides an even better value.

Wagering requirement (WR)35x deposit bonus, 10x free spins
Minimum qualifying deposit$10
Maximum bet limit$5
Time to clear WR30 days for deposit bonus, 10 days for free spins

Table games and jackpot games do not contribute to your wagering requirements. Below, we have provided a detailed list of games to assist you in reaching your WR quickly:

  • slots – 100%
  • selected slot titles – 20%
  • scratch cards and keno – 100%
  • table games – 0%
  • video poker games– 0%
  • jackpot games – 0%
  • other games – 0%

The operator has a list of prohibited games that don’t count as part of your playthrough requirements. You can find these in its promotional terms and conditions.

Other promotions

Captain Spins Casino rewards you with exclusive benefits for playing regularly. So you can look forward to freebies that boost your bankroll during the week. We’ve listed the available promotions offered during our Captain Spins casino review.

Monday care package up to 20 free spins*
Tuesday spin upfree spins**
Wednesday new techexclusive game offers
Thursday mission rewards10% cashback up to $100
Friday reload10% match offer on all deposits
Saturday double deal20% up to $10 + 10 free spin***
Sunday spins spotlight up to 100 free spins****
VIP/loyalty programYes
*Free spins available on Queen of Alexandria slot
**Free spins available on Wacky Panda slot
***Free spins available on Pile Em Up slot
****Free spins available on Amazing Link Zeus slot

You enjoy Captain Spins casino’s offers better as a slots enthusiast. However, you may need to look elsewhere if you prefer live dealer promos, as they had no live casino bonuses during our review.

Loyalty and VIP program

Join the crew in Captain Spins VIP promo. The more you wager, the more points you receive. On reaching the required points of different levels, your loyalty levels improve.

It’s advisable you play more slots and scratchcards as they count more.

LevelRequired status pointsRewards
New recruit (level 1)0-2249500 loyalty points
Amateur status (level 2)2250$10 bonus (monthly)
2.5% cashback up to $20
birthday bonus
Pro status (level 3)15000$25 bonus (monthly)
5% cashback up to $100
birthday bonus
Extreme status (level 4)75000$50 bonus (monthly)
10% cashback up to $200
birthday bonus
Legend status (level 5)150000$100 bonus (monthly)
15% cashback up to $500
birthday bonus

Captain Spins also offers a separate VIP program by invitation. Your progress through the ranks is at the sole discretion of the operator. Below is an exhaustive detail of the VIP program at Captain Spins.

VIP ClubBenefits
Silver$100 welcome bonus
$50 bonus (monthly)
2.5% Cashback
75% Deposit Match Offer (weekly)
Gold$250 welcome bonus
$100 bonus (monthly)
5% Cashback100%
Deposit Match Offer (weekly)
Elite Platinum$500 welcome bonus
$200 bonus (monthly)
10% Cashback100%
Deposit Match Offer (twice weekly)
Elite Black$1000 welcome bonus
$500 bonus (monthly)
15% Cashback
100% Deposit Match Offer (three times weekly)

We liked the abundance of rewards at Captain Spin casino. Most sites offer a typical loyalty program but the operator offered us separate loyalty and VIP programs

It also set clear and detailed benefits for each VIP level. This excellent service is just like what you find at Jonny Jackpot casino as well.

Banking at Captain Spins Casino

You can transact at Captain Spins with cards, e-vouchers and other electronic fund transfer options. Cryptocurrencies, however, are, missing. 

Deposits are typically instant. Withdrawal requests, on the other hand, take three to five days for processing.

Deposit with CashtoCode

You can safely and quickly add funds to your Captain Spins account with a CashtoCode eVoucher. Follow these simple instructions to fund your account using our supported payment methods.

  1. Click the deposit button on the homepage.
  1. Select CastoCode from the payment options.
  1. Pick the amount you wish to deposit and sroll down to select the Deposit button. 
    • Min. deposit: $5
    • Max deposit: $1,500
  1. Enter the eVoucher number you received. Accept the terms and conditions and make a payment.

Other deposit methods

The site also accepts some other payment options to fund your account. We’ve listed the other options below.

Payment methodLimit
Interac$5 – $9,999
Interac e transfer$5 – $9,999
MuchBetter$5 – $5,000
Visa, Mastercard$5 – $2,000
Paysafecard$5 – $1,447
Neosurf$5 – $250
CashtoCode supportedN/a

Captain Spins Casino doesn’t charge transaction fees on your deposits. However, your cardholder may charge you for processing fees. To avoid such charges, you can stick to eVoucher payments as they offer quicker and less cotsly settlement times.

Payout options

You can cash out your winnings with reliable banking options. However, you can only access the available payout methods after funding your account. You should also keep in mind that your withdrawals can’t be processed until your account is verified.

The casino didn’t offer regular options like Jeton or Mifinity. Yet still, you can process payments with only one payment method. 

Interac$10 – $5,000
Bank transfer$10 – $5,000
Visa, Mastercard $10 – $5,000
*All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided.

The casino processes withdrawal requests in two to five business days. In reality, bank wire transactions take more time.

The maximum weekly payout is $5,000. However, you’re paid up to $10,000 monthly for wins above $100,000. These are extremely restrictive and could deprive you from enjoying large payouts. 

Luckily, you can find better payout limits at other operators in Canada. Loki Casino lets you withdraw up to $15,000 per day, $30,000 weekly, and $50,000 monthly. CasinoChan is also a good option with $4000 daily, $16,000 weekly and $50,000 monthly.

Customer support

You can contact the Captain Spins support team via live chat or email at On reaching out, they responded to us in less than two minutes.

Customer service can also be helpful in validating your account. However, the site lets you do this yourself through your account section. You must complete this before submitting a withdrawal request. 

Live chatAvailable – 2 minutes 
Phone supportNot available 
FAQsNot available

There was no FAQ section, which was disappointing. Hence, this restricts you to only the email or customer care reps when you need help.

Is Captain Spins Casino legit?

White Hat Gaming Limited manages Captain Spins Casino with a Malta Gaming License. It also holds a license from the United Kingdom Gambling Commission for its operations in Great Britain

The casino teamed up with industry leaders like Microgaming and Pragmatic Play to offer the finest possible service. It also encrypts user information using Secure Sockets Layer (SSL).

We reviewed some of its terms and conditions to ensure fairness for players. We were impressed with the option of an ADR agency as the final resort in the event of a dispute. On further investigation of the casino, we found no fraudulent reports or records. This convinced us about the casino’s reliability.

Trustpilot 1.8 stars
Ask Gamblers6.69

To double-check, we looked at different review sites. While it was terribly scored at one provider, the operator scored higher than average in its ratings at others. 

There were some complaints regarding verifications being turned down. Withdrawal delays were also a frequent point of complaint. 


Captain Spins is home to over 2,290+ unique games. It’s an improvement on the numbers at Jonny Jackpot casino, another brand among White Hat Gaming’s chain of casinos. 

You can play your favourite casino games, including slots and table games. You also have the option of exploring PowerUp Roulette and One Blackjack amongst other live dealer titles. 

Scratch cards0
Total number of games2290+

Table and live games are few on Captain Spins' virtual shelves. However, you may play the titles you’re missing out on at Spin Samurai and Smokace casino, which offer a rich variety of tables and live dealer games.


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Captain Spins features games from up to 101 software providers. The site has video slots with three reels and five reels from Play'n Go, Spinomenal, and Microgaming. You can try Amazing Link Zeus, Captain Glum Pirate Hunter, and Pile Em Up.

You have up to 53 unique jackpot games at your fingertip. There are also more than 50 different Megaways, including Wild Celebrity Bus Megaways and Spin and Score Megaways.

Table and card game

Captain Spins casino’s table games section is scanty with just 63 games. You can play Classic Blackjack, Roulette Platinum, and 8 Baccarat. You can also attempt your luck at Three Wheel Roulette, 3D blackjack and 100 Bit Dice.

Live dealer

At Captain Spins, you can access only 20 live dealer games, which is completely meagre. Luckily, you can find some live blackjack and live baccarat titles, with Sweet Bonanza Candyland and Speed Baccarat.

We found no live dealer bonuses during our review, which wasn’t surprising given the casino’s insufficient live casino titles. However, you can check out Excitewin and Rabona casinos if you’re looking forward to live casino offers. Both casinos provide a wide variety of promotions, including live dealer events.

We’ve outlined the live games available at Captain Spins casino.


Mobile app and user-interface

There is currently no mobile app available for download on the platform. However, most of the site's games are built with HTML5. Any smartphone with a web browser can play them without issues.

The “Register now” banner on the top left of the page is where you must sign up. The navigation tab also provides access to games, deals, and contests.

You can access the slot machine games like Dead Man’s Gold and the Amazon Kingdom with just one or two clicks. To make a deposit, go to your profile and click the “Deposit” button. The casino also offers a floating live chat feature for interacting with customer service agents.

If you spend more time playing slot machines at online casinos, Captain Spins is an excellent option due to its main focus on slots. We, however, hope the operator includes more content for live dealer players. Improving its payment options can also have a significant effect on its ratings.

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Can I trust Captain Spins Casino?

White Hat Gaming, a company licensed in Malta, manages Captain Spins Casino. It relies on Secure Sockets Layer encryption technology. Likewise, there were no reports of fraud related to the operator when we during our review.

What is the withdrawal timeframe at Captain Spins Casino?

Typically, it takes two to five days for Captain Spins casino to complete your withdrawal request. Timely account verification also helps prevent delays in accessing your casino funds.

How to claim the welcome offer at Captain Spins Casino?

Deposit at least $10 on each of your first four deposits. You receive a welcome package reward of up to $1200 + 260 free spins. You need no promo codes to enjoy this offer. 

How to contact customer support at Captain Spins Casino?

Contact support via live chat. Alternatively, send an email to

Does Captain Spins Casino offer a VIP program?

The operator has a separate loyalty and VIP program. Your progress in the loyalty event is based on points you acquire. It’s VIP program however is by invitation.

Specification: Captain Spins Casino review


Up to $1,200 + 260 free spins

Wagering requirement

35x deposit + bonus, 10x free spins

Deposit method

eVoucher, Interac, Jeton, Luxon Pay, MasterCard, MuchBetter, Neosurf, Paysafecard, VISA

Payout time 2-4 days
Number of games 2,000+
License Malta
Game studio

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