Casinolo Casino Review Canada
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Casinolo Casino bonus
Once you register an account on Casinolo Casino, you’re eligible for a low-value bonus of up to $750 with 200 free spins and a bonus crab. To activate this offer, you must deposit a minimum of $30 in your casino wallet.
You don’t need a promo code to claim this bonus. After making a qualifying deposit, you only have to activate the deposit bonus and free spins separately within the profile section of your account.
| Bonus | Offer |
|---|---|
| First deposit bonus | 100% up to $750 + 200 free spins + 1 bonus crab |
This welcome bonus is low compared to what is typically offered to new Canadian casino players. You can expect larger bonus amounts at other top casinos for players from Canada.
Bonus terms
Casinolo’s bonus terms are challenging to meet because you must wager the bonus and the deposit amount before withdrawing your winnings. The max bet limit is high, making it easier to meet the terms quickly, but the overall wagering requirement makes the bonus less attractive. Here's more information on the bonus terms.
| Wagering requirement (WR) | 35x deposit + bonus40x free spin winning |
| Minimum qualifying deposit | $30 |
| Maximum bet limit | $10 |
| Time to clear WR | 10 days |
Despite the difficulty in the playthrough requirement, slot players can complete the wagering by placing wagers that match the maximum wager amount on an active bonus. You can also improve your chances of meeting the bonus terms by playing games that contribute to your wagering. Below is a breakdown of how the game categories contribute to the site:
- slots – 100%
- all live games – 10%
- all table and card games – 10%
- video poker – 10%
- plinko – 10%
The operator has special games that contribute 50% and 10% towards the wagering requirement. You can find a complete list of these games in the bonus and promotions terms and conditions (T&C). The T&Cs also contain slots excluded from contributing towards your wagering requirement.
Other promotions
Casinolo also offers returning players a decent selection of promotions and tournaments that provide standard rewards, including cashback, free spins and reload bonuses.
| Weekend Reload | $1,050 + 50 free spins |
| Weekly Cashback | 15% up to $4,500 |
| Live Cashback | 25% up to $300 |
| Roulette Run | $12,000 prize pool |
| Bonus Crab | $450 prize pool |
| Live Casino | 1,100 coins prize pool |
| Monthly Race | 2,500 coins prize pool |
| Slot of the Week | 1,100 coins prize pool |
| CashCrab Monthly Race | $1,490 prize pool |
| Drops & Wins | $2,000,000 shared prize pool |
| VIP program | yes |
Slot players can benefit from the weekly reload and cashback offers. Live casino players can also enjoy up to two live casino promotions.
VIP program
Playing consistently is rewarded on Casinolo via its VIP program. On signing up, you're automatically enrolled in its VIP program. As you advance through the levels, you can expect improved rewards.
| VIP levels | Payout limits (daily, monthly) | Benefits |
|---|---|---|
| Level 1 | $750$10,500 | On-site promotions 24/7 live chat access |
| Level 2 | $750$15,000 | same benefits as level 1 |
| Level 3 | $1,200$18,000 | personalized offers higher withdrawal limits cashback |
| Level 4 | $1,500$23,000 | same benefits as level 3 personal VIP manager |
| Level 5 | $2,300$30,000 | same benefits as level 4 |
While the VIP program promises higher withdrawal limits, exclusive rewards and offers, there's little information on how to progress in the program. You must also be active on the site every 90 days to avoid demotion to lower levels. A good alternative to Casinolo's program is available at Casabet Casino, which provides more details on how to progress in the program.
Banking at Casinolo Casino
Casinolo supports many reliable Canadian payment methods for deposits and withdrawals. Deposits take place swiftly, with funds reflecting in your wallet as soon as you complete the payment. However, withdrawals can take longer, typically ranging from 24 to 72 hours.
Deposit with CashtoCode
Canadian players at Casinolo Casino can make swift and reliable payments using CashtoCode eVoucher. This option allows you to fund your casino account without entering your banking details online. You only have to generate a 20-digit code online and provide it to the casino to fund your account. Here’s how it works:
- Click the Deposit icon at the top right corner of the casino webpage
- Select CashtoCode eVoucher
- Enter the amount you intend to deposit.
- -Min deposit: $20
- -Max deposit: $1,500
- Buy your preferred top-up amount from authorized resellers
- Once purchased, you receive a 20-digit code via email
- Redeem the 20-digit code at the casino deposit section. Agree to the terms and make your payment.
Other deposit methods
You can select from a list of 12 other payment methods to fund your Casinolo Casino account. These methods include cards, e-wallets, eVouchers and cryptocurrency. We've provided more information on the transaction limits of the available payment options.
| Deposit methods | Limits |
|---|---|
| Interac | $10 – $3,000 |
| Visa/Mastercard | $20 – $4,000 |
| MuchBetter | $20 – $7,500 |
| Neosurf | $20 – $10,000 |
| Paysafecard | $15 – $1,400 |
| Skrill | $20 – $10,000 |
| Neteller | $20 – $10,000 |
| Jetonbank | $20 – $10,000 |
| MiFinity | $20 – $3,500 |
| Bitcoin | $45 – $10,000 |
| Litecoin | $20 – $10,000 |
| Dogecoin | $20 – $10,000 |
Payout options
You can also initiate a payout request using similar payment methods available for deposits. However, card payments and Neteller aren’t among the available withdrawal options. Check the table below for a complete list of available options and their limits
| Withdrawal methods | Limits |
|---|---|
| Interac | $10 – $3,000 |
| MuchBetter | $20 – $7,500 |
| Bank Transfer | $20 – $10,000 |
| Skrill | $20 – $8,000 |
| Jetonbank | $20 – $10,000 |
| MiFinity | $20 – $3,500 |
| Bitcoin | $90 – $10,000 |
| Litecoin | $20 – $10,000 |
| Dogecoin | $20 – $10,000 |
| *All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided. | |
Every payout request on Casinolo undergoes a verification process to confirm the player’s identity and ensure compliance with security and anti-fraud measures. The average payout time is 24 to 48 hours, depending on your account verification status. If your account is verified, you can receive your funds within one to three days. The time it takes to complete your payment usually depends on your selected payment type.
The maximum monthly withdrawal is between $3,000 and $10,000, but this can increase with your VIP status. At Level 1, daily and monthly limits are $750 and $10,500, rising to $2,300 daily and $30,000 monthly at Level 5.
Customer support
Players who encounter issues on Casinolo can receive support through email and live chat. The live chat service offers quick, real-time assistance and is hosted by actual support agents. When you initiate live chat, there's a queue countdown before you're connected with a support agent. The entire period takes between one and two minutes.
This dual-channel approach ensures that help is always within reach, whether you need immediate troubleshooting, have general inquiries about your account or need to submit documents for account verification or payment resolution purposes. Although the site allows you to complete your verification through the account details section, you can always speak with support if you need any clarification about this.
| Live chat | Yes – 2 minutes |
| Phone support | Not available |
| support@casinolo.com | |
| FAQs | Not available |
The site doesn’t have a dedicated FAQ section. As a result, users must rely on live chat or email support for even basic inquiries, which may slow down the resolution process.
Is Casinolo Casino legit?
Casinolo Casino operates under a license from the Anjouan Gaming Authority. It was launched in 2024 and is managed by NovaForge Ltd, which also manages others like 333casino, Miami Jackpots and Purebets. The site partners with reputable game providers such as NetEnt, Microgaming and Evolution, which adds credibility to its operations.
The casino also supports various reliable payment methods to process secure transactions on the site. These factors indicate that Casinolo takes basic security and fairness seriously, which is a positive sign for legitimacy. Below are its ratings across other expert review sites.
| Trustpilot | 3.7/5 |
| Casino Guru | 6.4/10 |
| AskGamblers | 6.6/10 |
Our overall experience on Casinolo was fun and engaging as we found the platform easy to use. We explored what some other top review sites had to say about the operator and we've provided the ratings above. Although player reviews about the operator are low, we noted some reports involving issues like slow withdrawal processing and difficulties with customer support responsiveness.
Games
Casinolo Casino offers over 8,500 games through its partnership with up to 77 software developers. You can find options in slots, table games, live dealer and jackpots, which are curated and arranged into easy-to-navigate categories that help you quickly locate your favourites. Here’s a breakdown of games in each category.
| Slots | 7,254 |
| Blackjack | 775 |
| Roulette | 316 |
| Poker | 44 |
| Baccarat | 191 |
| Craps | 3 |
| Scratch cards | 15 |
| Total number of games | 8,590+ |
Slots
The slot games are Casinolo Casino's most significant selling point, with over 7,200 titles available to suit every type of player. You can find more than enough classic 3-reel machines as well as modern video slots packed with immersive features. Popular options to explore include Rise of Merlin, Gold Blitz and Rich Wilde Book of Dead.
The operator also offers over 300 jackpot titles, including popular options like Rainbow Jackpots, Elysian Jackpots Fastpot 5 and Frost Queen Jackpot. You can also find 192 Megaways in the dedicated tab, including popular ones like Legend of Cleopatra Megaways, Buffalo Power Megaways and Gems Inferno Megaways.
Table and card games
Casinolo also offers a rich selection of table games, with over 1,400 titles that cater to every style of play. Blackjack, roulette and baccarat fans can explore multiple variants of titles, each offering unique wagering limits and prizes that add to the fun of gameplay. If you’re on the site for table games, some titles to try out include 3D Blackjack, American Roulette and Speed Baccarat.
The card game collection is just as impressive, featuring classics and newer variants. Some of the titles you can explore include 3 Card Trumps, Three Card Poker, Lightning Sic Bo and Caribbean Poker. Overall, Casinolo Casino's table section delivers a fun experience with engaging graphics and smooth performance.
Live dealer
Casinolo’s live dealer section features 148 titles hosted by professional dealers. It covers classic categories like Blackjack VIP, European Roulette and interactive game shows such as Crazy Time and Dream Catcher.
While the games offered are engaging, players seeking a wide range of live experiences may find the catalogue limited. You can also boost the player experience by playing any of the live casino bonus offers.
| Roulette | 43 |
| Blackjack | 72 |
| Poker | 4 |
| Baccarat | 34 |
| Other | 36* |
| *includes games like Lucky 7, Live Joker’s show and Cash Wheel Carnival | |
Mobile app and user interface
Casinolo doesn’t have a mobile app, but it has a mobile-optimized website. This website delivers smooth navigation and fast loading times, which makes overall gameplay effortless and hassle-free. Its performance is also consistent and you can access the site, its game library and features on your Android or iOS devices.
Furthermore, the casino's user interface is modern and well-organized. You can access game categories right from the first page, but you must access the menu to find other sections like promotions and jackpot games. However, funding your account is easy and can be done through the deposit icon at the top right. The site also maintains other features on the desktop site, allowing you access to the live casino section on the homepage. Live chat remains in the help centre, just as it is provided on desktop.
Casinolo Casino is recommended to slot players
While the casino offers a diverse selection of slot games, it should offer higher bonus offers and enhance its live dealer game offerings. The operator must also increase payout limits and introduce more payment options. These improvements can ensure a more convenient gaming experience for all players while boosting its ratings among Canadian players.
Alternatives to Casinolo Casino
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SlotLounge Casino offers a wide range of live dealer games and a well-structured VIP program. However, many software providers on the site are not accessible in some regions.
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Casabet Casino has a higher monthly payout limit and provides a responsive customer support. However, it doesn't have a mobile app.
FAQs
Yes, the casino is safe. The operator was launched in 2024 and is managed by NovaForge Ltd. It operates with an Anjouan gaming licence and also uses SSL encryption technology to safeguard users' information and partners with reliable payment service providers.
You can deposit at least $10. However, some payment methods may not allow you to deposit below $20. So, ensure you select a payment method that suits your preferred deposit amount.
Yes, you qualify for the welcome bonus by depositing a minimum of $30. You don’t need a unique code to activate the promotion when funding your account. However, Skrill and Neteller deposits aren’t eligible for the promotion.
You can speak with support at the site using the email option, support@casinolo.com or by initiating a chat with live support. The casino uses real agents to manage its chat support option and you can expect helpful responses to any queries you may have.
Upon a payout request, players from Canada can expect winnings within 24 to 48 hours. If you've completed your account verification and use either ewallets or crypto to request your payout, you may have a faster payout time of about 12 hours.
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