CryptoVoucher.io exchange review

Cryptocurrencies

CryptoVoucher accepts a total of eight cryptos, however they do state on their website that they are currently working to add more assets to this list. 

This limited number is in contrast to KuCoin which lists over 700 cryptos on its platform or Crypto.com which offers over 250. However, compared to its competitors, CryptoVoucher does provide a wide range of possibilities to buy crypto in terms of payment methods. 

Payment methods

You can deposit and withdraw in CAD. 

However, all fees and other associated limits are displayed in EUR. Besides EUR and CAD, CryptoVoucher accepts other FIAT currencies too, which are not relevant in Canada. 

KuCoin requires KYC verification that is divided into two categories for traders: KYC1, known as basic verification or KYC2, known as advanced verification. KYC1 follows the same principles as CryptoVoucher in that proof of identity or address is required while KYC2 requests a selfie while holding a handwritten note. 

On the other hand, buying crypto on OKX with FIAT currencies requires you to perform identity verification via a third-party operator. This requirement is also in place if you want to make daily crypto withdrawals of more than 10 BTC. However, you don’t need to go through identity verification to deposit or trade crypto on OKX. 

Fund CryptoVoucher exchange account with CashtoCode eVoucher 

Customers from Canada can easily fund their CryptoVoucher account with a CashtoCode eVoucher. Note, you have to verify your identity before buying cryptocurrency with your CashtoCode eVoucher. This applies to other payment methods too.

• Min deposit: $14
• Maximum deposit: $1,500

Trading fees

CryptoVoucher claims to have the lowest fees charged on the market when transferring crypto directly to your wallet, with the goal of making their services available to everyone. Their fees mainly consist of service and blockchain fees (depending on how busy the network is) and potential payment fees that the chosen payment provider might charge.

Depositing fees

Withdrawal fees

Other fees

Is CryptoVoucher exchange safe?

CryptoVoucher has been in operation since 2019 and has amassed over 500,000 customers across the world. The exchange is most known for providing an easy solution to buying cryptos instantly and for offering a plethora of different payment methods. 

A high percentage of users (76%) rate CryptoVoucher with five stars on Trustpilot, which is a strong indicator of safety, in addition to their PCI DSS compliance. The majority of reviews discuss a seamless user experience, a range of payment methods and low fees. The exchange itself has not been linked with any known scams or scandals. 

The most common issues raised are related to withdrawals, with one user even alleging that CryptoVoucher doesn’t provide a digital receipt after purchase which is uncommon for crypto exchanges. However, people praise them for relatively low fees, great customer support and versatile payment method options.

Security

Two-factor authentication via SMS adds a layer of security to your account, while identity verification at CryptoVoucher serves to mitigate risks such as money laundering. In addition, CryptoVoucher is secured by PCI DSS (Payment Card Industry Data Security Standard) which is administered by the Payment Card Industry Security Standards Council.

In comparison, KuCoin measures platform security using comprehensive methods such as security code audits and security architecture review of internally developed systems. A further layer of security is ensured for users through application firewalls, API access controls and device certificate management. User data is also secured by multi-factor security mechanisms and standardized encryption algorithms.

Furthermore, OKX uses extensive security measures centered on application programming interface (API) key protection and has also introduced a third-party whitelist that enables users of the platform to link their IP addresses to working third-party networks. Also, all user data is secured through third-party cloud servers. 

How to start trading at CryptoVoucher exchange?

Registration

You need to create an account in order to register with CryptoVoucher and this can be done by:

1. Inputting your email address in order to receive a confirmation link to start the process. 
2. You can follow the link to create a new password.
3. After entering in your password twice, you can easily sign in.
4. The next step is to select the country of your registration and add your phone number by sending an SMS code.
5. In the new window, add the code that you received in the message and press confirm.
6. Upon successful registration and passing verification, access to all functions of the site and high account limits are available to you.

KYC

After filling in your account details, you need to go through a KYC process. This process is only required after a certain amount of money is deposited onto the platform, for example, the daily limit when buying FIAT using CashtoCode as a payment method is €5,000 and requires KYC verification, but €10,000 requires KYC verification, proof of address and a selfie. Alternatively, €10,000+ has no limits.

You must provide a clear and visible picture of the front and back side of your documents as proof of address. In addition, you may need to submit a selfie or a video verification.

Customer support

Customer support at CryptoVoucher is limited in that they don’t have a live chat but you can send an email to their team or call between Monday-Friday during specific hours. 

The FAQs provide answers to questions related to payment, accounts, marketplace, wallets, purchase options and referral programs. The FAQs are detailed and broad, offering a range of relatable and relevant questions for users. 

Conclusion

CryptoVoucher is recommended to users who are looking for an exchange with relatively low fees and versatile payment method options. There is a limited number of cryptos offered which does make the service less inclusive. 

But if you don’t mind this, CryptoVoucher can still be a great option if you’re interested in turning gift cards from Mastercard, Coles, Sephora, Walmart, Visa, Steam Wallet, Amazon and Best Buy into crypto, which is a major differentiating factor and unique selling point (USP) for the exchange. CryptoVoucher could improve its service by offering a live chat service or increasing the number of cryptos listed on its site. 

Alternatives of CryptoVoucher

1

More details +

Cryptocurrencies:
250+

Security:
Cold storage, ISO certifications, Network audits

Fees:
Card purchases, Trading fees, Withdrawal fees

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Editor's comment

Crypto.com is a globally well-known exchange with a versatile product suite ranging from a staking program and VISA debit card with spending rewards paid in crypto to an online Crypto.com University with educational resources for traders. Despite Crypto.com’s prominence, there are limited payment method options, high fees unless you use CRO in trades and no customer phone support. However, you can find comprehensive security measures in place at both a platform and network level.

Coin coverage

9.6

Fees

7.6

Security

9.3

Features

8.2

Payment methods

7

PROS:

• VISA debit card with spending rewards in crypto
• Staking program available for 22 different cryptos
• Online Crypto.com University with educational resources for traders
• Trading fee discounts
• Top-rated mobile app

CONS:

• High fees unless you use CRO in trades
• Limited payment method options
• No customer phone support

2

More details +

Cryptocurrencies:
200+

Security:
Cold storage, ISO certifications, Network audits

Fees:
Trading fees, Withdrawal fees

Visit exchange

Read full review

Editor's comment

Coinbase is a globally well-known exchange that lets you buy, sell and exchange cryptos, with products that are aimed at both retail and institutional traders. Despite Coinbase’s versatile product suite, there are high transaction fees, a low number of cryptos available for staking and no customer service live chat function. The advantages are FDIC-insured balance protection of up to $250,000, a top-rated mobile app and advanced trading tools through the Coinbase Advanced Trade service (formerly known as Coinbase Pro) which offers a plethora of features including TradingView price charts and more order types.

Coin coverage

6.9

Fees

8

Security

9.3

Features

8

Payment methods

7.5

PROS:

• Coinbase Advanced Trade service with a plethora of features
• FDIC-insured balance protection of up to $250,000
• Low minimum deposit required to begin trading
• Coinbase Learn site with educational content for traders
• Top-rated mobile app

CONS:

• High transaction fees
• Low number of cryptos available for staking
• No customer service live chat function

3

More details +

Cryptocurrencies:
16

Security:
Cold storage, ISO certifications, Network audits

Fees:
Card purchases, Staking fees, Trading fees, Withdrawal fees

Visit exchange

Read full review

Editor's comment

Coinsmart is a Canadian crypto exchange which is most well-known for enabling traders to start buying and selling crypto in minutes. Despite Coinsmart’s great offerings, there are a plethora of fees, including an extortionately high fee for credit and debit card deposits, a low number of cryptos available to both trade and stake, a low number of payment methods that don’t include digital options such as Google Pay or Apple Pay, limited security measures and no phone support. The advantages are instant biometric KYC verification processing via SumSub, a $15 referral bonus, an advanced trade feature with charting tools and multiple order types, as well as a CS Premium service which offers large liquidity pools and a personal account manager for high-volume traders.

Coin coverage

5.5

Fees

6.4

Security

10

Features

6.7

Payment methods

5.6

PROS:

• Instant biometric KYC verification via SumSub
• Advanced trade feature
• CS Premium service
• Staking program
• Regulated in Canada
• 24/7 live chat
• Referral bonus

CONS:

• Low number of cryptos available to trade
• Only four cryptos in the staking program
• A plethora of fees
• No Google Pay or Apple Pay
• Limited security measures
• No phone support

Crypto.com does charge trading and withdrawal fees but there are no deposit fees for crypto assets (regardless of the coin or network) but the exchange has a lowly average rating of 1.6 on Trustpilot with 65% rating 1 star, with many users pointing to a lack of security. 

Coinbase is among the world's most popular crypto exchanges and is also available in Canada. If you want a stable, reliable safe crypto exchange Coinbase should be among your top picks.

Lastly, Coinsmart is a relatively new crypto exchange that's regulated in Canada. It lacks some features and the fees sometimes don't make a lot of sense.

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