Joo Casino review

7
Expert ScoreRead review

Bonus:
Up to $9,000 + 200 free spins

Wagering requirement:
50x bonus, 50x bonus, 50x free spins

Games:
3,000+

Payout:
1-3 days

License:
Curacao

 

Categories: , Tag:
7Expert Score
Editor's comment
Joo Casino’s animated theme gives you an idea of what to expect. Its extensive library was its main appeal and included slots, table and live games. We also liked the freedom to choose between a regular welcome package or crypto offerings. However, the high deposit conditions tainted the casino’s generous bonus offerings. Despite the convenient payment systems, the site’s delayed payouts were a downside. Overall, it’s a reliable brand and ranks well for an operator that joined the online gambling industry in 2014.
Games
7.2
Trust
7.1
Bonus
8
Support
6.4
Payments
6.2
PROS
  • Low withdrawal limit
  • Strict bonus requirements
  • Delayed cash out
  • License from Curacao
CONS
  • $24,500 monthly withdrawal limit
  • Withdrawal fees on some transactions
  • No live chat or phone support
  • Curacao license

Joo Casino bonus

New players can claim up to $9,000 on their first three deposits, with another 200 free spins. The offer is very generous and the bonus are acceptable. Overall, this is a good welcome bonus that all new players should take advantage of.

BonusOfferBonus code
First deposit bonus100% up to $1,500 + 100 free spins*None needed
Second deposit bonus50% up to $3,000 + 50 free spins*RELAX
Third deposit bonus50% up to $4,500 + 50 free spins*ACTNOW
*free spins available on Book of the Fallen, Book of Cats

Bonus terms 

Joo Casino has high bonus requirements. You must play through your bonus winnings 50x in 7days and free spins rewards 50x in 3 days. It beats the requirement at Slotman Casino which only offers you a playthrough period of 5 days.

But, you can discover more suitable conditions at other Canadian websites. iLucki casino lets you wager your welcome bonus 50x in 30 days. At Leon casino, your cash bonus is also subject to a 35x wagering requirement in 30 days.

Wagering requirement (WR)50x bonus
Minimum qualifying deposit$30
Maximum bet limit$7.5
Time to clear WR7 days

You must play through specific game types to meet up with your requirements on time. We’ve identified how each game category contributes to fulfilling bonus requirements:

  • slots  (except excluded games) – 100%
  • video poker – 5%
  • baccarat, blackjack, hi-Lo, roulette, poker and other table games – 5%
  • live games – 5%

Other promotions

Yo can find variety of different bonuses at Joo Casino. You can choose between regular incentives and frequent tournaments. Slotman and Polestar casino are also operators where you can benefit from similar bonus offers.

Daily reload bonus50% up to $750JOO50
Monday reload 50% up to $300MON40
Wednesday reload 170 free spins*BOOK
High roller reload50% up to $1,500HIGHROLL
Pragmatic cashback10% Live games daily  – 
Lucky spinup to $10,000 + 200 free spins**SILVER / GOLD
Spinomenal$150,000
VIP programYes
*free spins available on Book of Dead
**free spins available on Big Bass Splash

You have variety of rewarding promos to look forward to as a slots enthusiast. But if you’re more into live dealer games, Pragmatic’s live games promo is one offer you should try.

VIP program

You’re enrolled into Joo Casino’s VIP program on your first deposit and must earn points to move to improved levels. You receive benefits like free spins, and bonus funds as your loyalty levels increase.

VIP LevelRequired points (CP)Rewards
Level 1
Level 2100 -20 free spins
Level 3250 -30 free spins
Level 4500-40 free spins
Level 5800-50 free spins
Level 61,200-60 free spins
Level 71,700-70 free spins
Level 82,500-$15-80 free spins
-5% cashback
Level 9 3,500-$20
-5% cashback
Level 105,000-$30
-5% cashback
Level 117,000-$35
-5% cashback
Level 1210,000-$75
-100 free spins
-6% cashback
Level 1314,000-$60-80 free spins
-6% cashback
Level 14 19,000-$75-90 free spins
-6% cashback
Level 1525,000-$90-100 free spins
-6% cashback
Level 1632,000-$150-170 free spins
-8% cashback
Level 17 40,000-$105-110 free spins
-8% cashback
-Increased withdrawal limits 
Level 1850,000-$120-120 free spins
-8% cashback
-Increased withdrawal limits 
Level 1962,000-$150-150 free spins
-8% cashback-
Increased withdrawal limits 
Level 2075,000-$300-200 free spins
-10% cashback
Level 21150,000 -$450-210 free spins
-10% cashback
-Increased withdrawal limits 
Level 22210,000-$600-220 free spins
-10% cashback
-Increased withdrawal limits 
Level 23280,000-$900-250 free spins
-10% cashback
-Increased withdrawal limits 
Level 24 400,000-$1,500
-1,000 free spins
-15% cashback
Level 255,000,000-$75,000
-5,000 free spins

We like how Joo Casino outlines the points needed for each level in its VIP program. It’s a decent offer, and on par with what you’d get from Slotman casino or Smokace casino.

Banking at Joo Casino

You can add funds to your account or withdraw via reputable banking providers. These options include e-wallets, bank cards, vouchers, transfers, and cryptocurrency. Your deposits are typically instant but the timing of your withdrawals depends on your selected method.

Deposit with CashtoCode

CashtoCode is among the safest deposit options at Joo Casino Canada. We have included thorough step-by-step instructions for making eVoucher transactions.

  1. Navigate to the Deposit button at the top of your screen.
  2. Scroll down and select the CashtoCode payment option
  3. Fill in how much you intend paying into your Joo Casino wallet.
    • Min deposit: $15
    • Max deposit: $1,500
  4. Input your eVoucher pin. Accept the transaction terms and conditions and pay.

Other deposit methods

You can make quick deposits using a variety of other options at Joo Casino. These include credit cards, ewallets, and cryptocurrencies. Having a CashtoCode account also serves as a gateway to you fund your Bitcoin and Ecopayz accounts.

Payment methodLimit
Interac$30 – $4,000
MasterCard$30 – $6,000
Visa$30 – $6,000
iDebit$20 – $4,000
MuchBetter$30 – $6,000
Flexepin$20 – $500
Neosurf$30 – $6,000
Mifinity$20 – $1,000
EcoPayz$30 – $6,000
SkinsBack$20 – $1,000
Bitcoin0.0001
Bitcoin Cash0.001
Litecoin0.01
Ethereum0.01
Ripple0.001
Dogecoin1
USDT ERC-20 5
Cardano1
TRON10
Binance0.01

Your deposits aren’t charged. Likewise, most payments are fast irrespective of the approach. So, ensure you choose appropriate options for hefty deposits.

Payout options

You can withdraw with e-wallets, bank transfers, and crypto transactions. Jeton, iDebit and eCashout are however, unavailable at this site.

Payment methodLimit
Interac e-transfer $30 – $4,000
Mifinity$20 – $1,000
EcoPayz$30 – $6,000
Bitcoin$45 – $4,000
Bitcoin Cash$45 – $4,000
Ethereum$45 – $4,000
Litecoin$45 – $4,000
DogeCoin$45 – $4,000
Bank Transfer$500 – $4,000
USDT ERC-20$45 – $4,000
*All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided.

The casino processes your payout requests within twenty-four hours. Select bank transfer payment to have your funds paid into your account right away. But you may need to wait up to 10 days for your transaction to be completed. EcoPayz and cryptocurrency are your best choices for speedy cashouts.

You can, however, withdraw $3,750 weekly and $18,000 monthly. The highest limit is minimal compared to Katsubet and Smokace casinos. 

At Katsubet Casino, you can obtain a maximum of $8,000 weekly and $24,500 monthly. You can also cash out a maximum of $1,000 in a single transaction, $3,000 in a single day, and $50,000 in a single month at the Smokace Casino.

Customer support

You can get in touch with support via live chat or email at support@joocasino.com. Representatives of the casino are cordial and respond in time. You can hear back within one minute.

Additionally, customer service is excellent at facilitating account verification. However, you can also execute this action directly on the website.

From your profile settings, select the verification option. After that, scan and submit your identity documents. You must follow this method for prompt withdrawals.

Live chatAvailable – 1 minute
Phone supportNot available 
Emailsupport@joocasino.com  
FAQsDetailed 

You can locate general replies to inquiries in the vast FAQ section. This includes questions about registration, games, promotional offers, security, deposits and withdrawals. But you could also communicate with customer service for your direct questions.

Is Joo Casino legit?

Dama N.V. unveiled Joo Casino in 2014. It holds a Curacao license and upholds a good image by cooperating with major software providers. As a result, you have access to many titles within each game classification.

The operator employs the most up-to-date Secure Sockets Layer (SSL) encryption to keep you secure. We discovered some random provisions in its terms and conditions.

Trustpilot1.9 stars
AskGamblers7.88
Casino Guru8.9 / 10

This provider is reputable and has superb ratings. We researched additional expert websites that supported our position. However, several operators objected to its low withdrawal limits and bonus conditions.

Games

You can play over 3,156+ titles from various casino game categories. These sections contain Bitcoin games, slots, bonus buys, jackpots, table games, and live casinos.

You can explore titles created by software developers like Truelab, Push Gaming, Caleta, and Quickfire. You can enjoy games like Book of Tribes, Mega Roulette, European Blackjack and Jacks or Better Poker.

Slots2,853
Blackjack111
Roulette46
Poker89
Baccarat49
Craps3
Scratch cards5
Total number of games3,156+

The operator provides a limited selection of roulette and baccarat titles. Yoju and Smokace casinos may be good choices if you desire additional games in both categories.

Slots

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Playson, Playn'Go, Spinomenal, and Gamebeat are among the 93 top game providers that offer slot titles. Explore exciting titles such as Honey Rush, Gates of Olympus, Razor Shark, and Book of the Fallen.

You can also opt to play any of the 689+ progressive jackpots. Examples include the Aztec Sun, Legend of Cleopatra and Odin's Tree. In addition, you can enhance your odds of winning with over 10+ Megaways slots.

Table and card games 

You have access to 303+ titles from top-tier software providers like Microgaming, Relax Gaming, BGaming and Playtech. Its blackjack, video poker, roulette, baccarat and card games offer many titles. 

You can win with American Blackjack,  European Roulette, Poker Caribbean and No Commission Baccarat.

Live dealer 

Lucky Streak, Playtech and Pragmatic Play provide 188+ live dealer games at Joo Casino. PowerUp Roulette, Blackjack VIP, Fortune 6 Baccarat and Casino Stud Poker provide an excellent live dealer experience.

Joo Casino provides impressive promos to live casino fans. You may participate in the Pragmatic live games cashback program. Similar promotions are also available at Slotman and Leon casinos.

We have enumerated Joo Casino’s live casino selections in the accompanying table.

Roulette44
Blackjack90
Poker5
Baccarat39
Other*10

Mobile app and user-interface

You can visit Joo Casino via its dedicated mobile app or web server. The mobile application shares the same interface and features as the casino's website.

You can navigate to the links for registration and login at the top of the interface. To access options like payments, promotions, support, and tournaments, click the menu button in the footer banner.

Conversely, the online version offers a download link at the top of the homepage. You can credit your account by clicking the green deposit symbol on the top right. Click the yellow text icon at the bottom to enter the live chat room.

Joo Casino is a solid solution if you prioritize a large selection of games and a wide range of bonuses when choosing where to play online. Yet if the provider wants higher rankings, it must enhance its bonus terms.

Alternatives of Joo Casino

1 iLucki Casino
More details +
Editor's comment
We had initial concerns about the casino's Curacao license. However, this thinned out once we became immersed in our exploration of its 3900+ slots from various gaming providers. Its welcome offer was underwhelming however. But, the operator made up for this via its no-deposit and verification bonuses, a rare offer at most online casinos. Lastly, we liked the smooth transactions and the freedom to select our preferred payment options. However, Canadian players who enjoy table and live games may feel left out. Hence, we look forward to the casino improving this section.
Games
8
Trust
7.4
Bonus
6.8
Support
7.7
Payments
8
PROS:
  • Over 3900+ slots
  • No-deposit bonus for new players
  • Modern website layout
  • Unlimited payout for level five VIP players
CONS:
  • Few live dealer games
  • Less than the average welcome offer
  • Limited payout options
  • Fairly high wagering requirement
2 Leon Casino
More details +
Editor's comment
Leon Casino's dual license assured us that we were playing at a reliable operator. Likewise, we were quickly drawn in by the site's lavish welcome offer. We also liked how considerate the casino's wagering requirements were. But we can't say the same about its VIP program. Most sites in Canada offer levels and status points, but this was unavailable at Leon Casino. Furthermore, we hope the operator works on its withdrawal methods. As a site that entered the online gambling industry in 2007, it must increase its payout options beyond the two options.
Games
0
Trust
0
Bonus
0
Support
0
Payments
0
PROS:
  • Decent welcome bonus
  • Fair bonus conditions
  • Dedicated casino app
  • Kahnawake Gambling Commission license
CONS:
  • Limited payment options
  • Few table games
  • The VIP programme is not standard
  • No mobile contact
3 Polestar Casino
More details +
Editor's comment
Polestar Casino stands out with its purple-themed decor and galaxy of stars. We were impressed with how encompassing the site’s promotions were. However, we propose lowering the bonus qualifying deposit to make it fair. We were delighted with the convenience of payments. Although, it would be preferable if the site raised its payout limits. Nevertheless, it's a trustworthy site where you can find exciting variants of games from top software providers.
Games
8
Trust
7.2
Bonus
5.7
Support
7.1
Payments
7.2
PROS:
  • Generous sign-up bonus
  • Over 4,000+ from top software vendors
  • Daily incentives for regular players
  • Responsive customer service
CONS:
  • High bonus qualifying deposit
  • Low payout restrictions
  • No dedicated app

iLucki casino provides decent payout limits from $3,750 weekly to unlimited payouts on reaching VIP level 5. You can also avail yourself of its transparent VIP program’s rewards. However, only some live dealer games exist.

At Leon casino, you can bet your bonus 35x in 30 days after depositing $20. Additionally, you can use a mobile app to explore the casino. However, you have fewer payment options.

Polestar casino processes withdrawals within three days and provides a generous welcome incentive. However, a substantial qualifying deposit is mandatory.

FAQs

Can I trust Joo Casino?

Yes. The casino holds a Curacao license and has partnered with industry-leading software developers to offer a variety of activities. They also don’t have any history of fraudulent activities.

What is the withdrawal time frame at Joo Casino?

The operator processes your requests in 24 hours. However, remember to verify your account to enable early payouts.

How to claim the welcome package at Joo Casino?

Deposit $30 to claim your sign-up package. The rewards are spread across each of your first three deposits. But you must enter the required promo codes. 

How to contact customer support at Joo Casino?

Contact live chat or email at support@joocasino.com. The channels are always open to your inquiries. You can also examine the FAQ section for similar resolved complaints.

Does Joo Casino have a loyalty program?

Yes, you become a VIP club member after making a deposit. You receive rewards like cashback, cash bonus, free spins and increased payout limits as you climb higher.

Specification: Joo Casino review

Bonus
Bonus

Up to $9,000 + 200 free spins

Wagering requirement

50x Bonus, 50x bonus, 50x free spins

Bezahlmethoden
Deposit method

Astropay, Binance Pay, Bitcoin, Bitcoin Cash, Cardano, CashtoCode, DOGE, EcoPayz, Ethereum, eVoucher, ezeeWallet, Flexepin, iDebit, Interac, Litecoin, Maestro, MasterCard, MiFinity, MuchBetter, Neteller, Skrill, Tether, Tron, USD Coin, VISA

Payout time 1-3 days
Specification
Game studio

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License Curacao
Number of games 3,000+
CashtoCode Infoportal | Bar Bezahlen Im Internet leicht gemacht➡️
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