LevelUp Casino review
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LevelUp Casino bonus
LevelUp Casino significantly improved the welcome bonus package as of December 2023. Now, new players can get up to $8,000 in bonus money and another 200 free spins on their first four deposits. In addition, they also slightly changed the bonus terms.
| Bonus | Offer |
|---|---|
| First deposit bonus | 100% up to $2,000 + 100 free spins |
| Second deposit bonus | 50% up to $2,000 + 50 free spins |
| Third deposit bonus | 50$ up to $2,000 |
| Fourth deposit bonus | 100% up to $2,000 + 50 free spins |
If you're a new player and don’t wish to risk much as yet, the minimum deposit to activate the bonus is $20. Considering Nomini requires a $30 minimum, this works out better for those who want to start off slow.
Bonus terms
LevelUp Casino may not offer the flexibility that, say, 5Gringos offers with multiple bonus offers, but crypto heads will be happy to know that they can also opt for a welcome offer of up to 5BTC in bonus cash instead.
| Wagering requirement (WR) | 40x bonus, 40x free spins |
| Minimum qualifying deposit | $20 |
| Maximum bet limit | $5 |
| Time to clear WR | 14 days |
The 40x wagering requirement for the majority of bonuses is high when compared to the industry average and may put some lower level players off. If you want to cash out faster, 5Gringos stands at 35x. The 40x applies both to match deposits and free spins, which are automatically added after 24 hours from the time of the deposit. Playthrough contributions are
Playthrough contributions are as follows:
- Slots – 100%
- Live dealer tables – 10%
- Video Poker – 10%
- Jackpots – 0%
Other promotions
Once you start playing, you will find a lot of promotions to choose from at LevelUp Casino. Aside from the welcome bonus, you can get free spins, special provider tournaments, weekend promotions and daily rewards. These loyalty bonuses are possibly one of the strongest points of this casino.
| Weekend Level | 50% deposit match up to $200 + 40 free spins |
| Breezy Boost | 70% up to $200 bonus + 40 free spins |
| Crypto Breezy is Here | 50% up to 9 mBTC + 80 free spins |
| Provider of the Month | 1000 free spin prize pool every day; $25/ticket |
| Lucky Clover Box | Receive a random prize with the code LUCKY when you deposit $35 |
| Daily Reward | Deposit a minimum of $100 daily to get 150 free spins |
You can also sign up for one of the regular slot tournaments as the casino offers some really good prize pools. There are both exclusive and network entries and fresh tournaments kick off on a weekly basis. At the time of reviewing, Buckets of Gold Nuggets was one of the most popular with a prize pool of $50,000.
VIP program
LevelUp has a VIP program with three levels of benefits; Platinum, Gold and Diamond. To reach these illustrious levels you will need to get to Level 10 of the loyalty program, which requires enough points to bump you up every single level. Once you hit level 10 you need a bit of a push to jump to 14 and hit Platinum. Eventually, level 18 takes you to Diamond, with the most exclusive perks.
Each level of the VIP program comes with unique perks like weekly cashbacks, private tournaments, a birthday bonus, fast cashouts, account managers and personalised gifts. Below you’ll find a breakdown of what you can expect to receive at the various levels of the loyalty program.
| Level 1-4 | 110 free spins |
| Level 5-9 | 175 free spins + $80 |
| Level 10 VIP Gold | $70 weekly cashbacks |
| Level 11-13 | $460 weekly cashbacks |
| Level 14 VIP Platinum | $500 cashback + tailormade cash matches |
| Level 15-17 | $7,500 cashback |
| Level 18 VIP Diamond | $7,000 cashback |
| Level 19 – 20 | $45,000 cashback |
Banking at LevelUp casino
If you're thinking about making a deposit at LevelUp, there are 21 ways to put money into your account and 18 ways to take it out. Online gamblers don't use traditional banking methods as much as they used to, but LevelUp still offers bank transfers for the traditionalists. Canadian players will be pleased to know that Interac and Piastrix, which is really becoming sought.
The site promises an average cashout time of 24 minutes; many methods are instant while the traditional banking options can take between one to three days. The latter is not a reflection on the casino itself, but falls within standard banking timelines, so if you opt for VISA, MasterCard or Maestro payments you won’t be seeing your money in your account instantly.
Deposit with CashtoCode at LevelUp
LevelUp Casino accepts eVoucher deposits. You can deposit between $10 and $1,500. It guarantees your privacy is protected and you are not sharing and card or other payment method details with the operator.
Other deposit methods
LevelUp offers the best deposit limits and the fastest processing time for crypto and e-wallet options. If you choose to dip your toes slowly with a very low deposit, Tether’s USDT is your best option. You can deposit as little as $0.01, though we’re not sure how far that’ll get you on the slots. Other methods have a $10 to $20 minimum threshold so it’s not going to break the bank.
| Payment method | Limit |
| Visa | $10 – $4,000 |
| MasterCard | $10 – $4,000 |
| Maestro | $10 – $4,000 |
| Piastrix | $20 – $1,000 |
| Skrill | $10 – $10,000 |
| Neosurf | $10 – $10,000 |
| Neteller | $10 – $4,000 |
| Interac | $10 – $4,000 |
| Instadebit | $10 – $4,000 |
| iDebit | $15 – $4,000 |
| Venus Point | $10 – $4,000 |
| Sirumobile | $10 – $4,000 |
| Mifinity | $10 – $1,000 |
| ecoPayz | $10 – $4,000 |
| Mobile Commerce | $10 – $4,000 |
| Bitcoin | 0.0002 BTC – not limited |
| Bitcoin Cash | 0,001 BCH – not limited |
| Ethereum | 0.01 ETH – not limited |
| Litcoin | 0.01 LTC – not limited |
| Dogecoin | 1 DOGE – not limited |
| Tether | $0.01 – 4,000USDT |
| CashtoCode supported | Ecopayz, Bitcoin |
Payout options
| Payment method | Limit |
| Visa | $10 – $3,000 |
| Mastercard | $10 – $3,000 |
| Maestro | $10 – $3,000 |
| Skrill | $10 – $3,000 |
| Bank Transfer | $200 – $3,000 |
| Piastrix | $20 – $1,000 |
| Neteller | $10 – $3,000 |
| Instadebit | $10 – $3,000 |
| iDebit | $10 – $3,000 |
| Venus Point | $10 – $3,000 |
| MiFinity | $10 – $1,000 |
| ecoPayz | $10 – $3,000 |
| Bitcoin | Min 0.0005 BTC |
| Bitcoin Cash | Min 0,003 BCH |
| Ethereum | Min 0.015 ETH |
| Litecoin | Min 0.015 LTC |
| Dogecoin | Min 1,000 DOGE |
| Tether | Min 20 USDT |
| *All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided. | |
| Fastest payout method: Skrill Highest withdrawal limit: Skrill, Visa, Debit, Bank Transfer, Maestro, Mastercard, Venus Point, Instadebit, ecoPayz and Cryptocurrencies Pending period: Instant |
Our biggest beef with LevelUp is the relatively low daily cashout limit of $3,000. This is significantly lower than the industry average, although not quite as bad as Wazamba. Still, if you look at Twin, which allows a $5,000 daily cap, or Nomini with a spectacular $10,000, it’s clear that $3,000 won’t cut it for many serious players. The only saving grace is that crypto comes with no limits.
Customer support
| Live chat | 24/7 |
| Phone support | Not available |
| support@levelupcasino.com | |
| FAQs | Good |
When it comes to customer service, LevelUp Casino makes it easy to get in touch with its team. You can do so at any time of the day by going to the top right of the menu and clicking on the headphones icon. You don't have to be logged in to use the live chat feature, another bonus point.
We gave the live chat a whirl to see how well it worked. Upon filling the usual form with email details we were given a list of options to find the nature of our query. Upon clicking ‘withdrawals’, we were passed on to Nelly – presumably there are specialist agents trained on different topics, an idea we applaud. The strategy works as we received a fast, polite and no nonsense answer in under five minutes.
There is no telephone support, although email is an alternative to live chat if you don’t want real time interaction. Fill out the form at the bottom of the page to contact support directly. Before choosing these options it’s good to take a look at the FAQ page as there’s a lot of good information there.
Is LevelUp casino legit?
We couldn't find any major complaints about LevelUp, which proudly displays certificates of trust from AskGamblers and Casino-Online.com on its homepage. Here are some of the ratings that gambling authorities have given it:
| Trustpilot | 2.4 stars |
| Reviewed-Casinos.com | 3.85/5 |
| Casino Guru | 8.4/10 |
| Correctcasinos.com | 8/10 |
| Canada Casino | 95/100 |
| AskGamblers | 8.78/10 |
| About Slots | 5/5 |
| Casino Canada | 5/10 |
LevelUp Casino is operated by Dama N.V. and licensed by Curacao eGaming. This means that every player’s interests are protected by a very well-regulated licence. SSL and firewall encryption are used for security to protect personal and financial data. The casino only works with reputable, licensed game providers and their slots and tables go through strict tests by third party authorities to make sure they pay out fairly.
Games
LevelUps' design is beautifully crafted to suit its games on the home page. The navigation menu below the slideshow is dedicated to the games and it includes all the categories – all, trending, new and bonus buy, followed by BTC, tables, live, jackpots and casual.
| Slots | 4,000+ |
| BTC | 2,000+ |
| Casual | 144+ |
| Table games | 700+ |
| Jackpots | 100+ |
| Live casino | 390+ |
| Total number of games | 7,000+ |
Slots
With over 4,000 slot titles from top providers to choose from, you’ll be able to use the search bar to find whatever game you are looking for. As you keep scrolling, you will come across various categories, like providers, tables, themes and jackpots.
- Number of progressive jackpot slots: 100+
- Megaways: 46
The games library contains an incredible array of titles considering that the casino was recently launched in 2020. LevelUp works with more than 55 providers including leading game providers that have given us some of the most popular games in the online gambling world. They include Bbgames, Pragmatic Play, Spinomenal, Betsoft and many others.
Crypto enthusiasts will enjoy a thrill with the BTC slots, built with blockchain technology. These include Gold Digger, Wolf Gold, the Mighty Toro, Elvis Frog and a host of others. The jackpot section features a combination of progressive jackpot and fixed jackpot games with popular life-changers like the MegaMoolah series and Playtech’s Age of the Gods.
Table games
The featured table games include ample variations of blackjack, video poker, roulette and baccarat, combining to make one of the most well-equipped live dealer sections we’ve seen exceeding 700 titles with various entry bet limits to suit low, medium and high rollers.
Live dealer
The live dealer section features all the popular classic table and card games including roulette, blackjack, poker and baccarat. The lobby of the live casino is filled with top-notch titles from the most reputable providers in the industry, like Evolution Gaming, Pragmatic Play and Lucky Streak. Fans of money wheels and game shows can enjoy Dream Catcher, Mega Wheel and Crazy Time.
| Roulette | 72 |
| Blackjack | 24 |
| Poker | 40 |
| Baccarat & dice | 38 |
| Game shows | 22 |
LevelUp also offers Sic Bo variants and Andar Bahar as well as some live games in various languages, including Turkish blackjack and Turkish/Italian roulette. Expensive buy-ins for mega high rollers are available.
Mobile app and user-interface
LevelUp Casino offers a dedicated mobile app for both Android and iOS devices, each downloadable from the respective store. If you don’t want to download the App, seamless gameplay is available in-browser anyway.
Whichever option you choose for mobile gambling, you’ll have access to the entire games library as well as all bonuses and search filters, making for easy gaming.
Conclusion: LevelUp is recommended for its impressive games library and generous bonuses
LevelUp offers a pretty impressive catalogue of games, so it’s likely to appeal to various player profiles. It doesn’t discriminate between low and high rollers, with buy-ins that range from less than a dollar to the super expensive minimum bets on exclusive tables. The casino offers perks for each level of player, so you don’t need to reach the highest VIP levels to start enjoying some perks. Recommended both to new Canadian players seeking to test the waters and to serious players who want to up their gameplay with some interesting rewards.
Alternatives to LevelUp Casino
- All games accessible on mobile
- Weekly cashbacks
- Superb slots selection
- Favors high-rollers
- Payment information not easily accessible
- Limited poker options
- Malta Gaming Authority (MGA) License
- Dedicated Mobile App
- Responsive Customer support
- Optimized user interface
- 8,300+ games
- Withdrawal fees could be charged
- Low Welcome Bonus
- Few promotional offers
- Limited withdrawal method
- 8 bonus packages
- Lots of options for low-rollers
- Bonuses for high-rollers
- No no deposit bonus
- Not the fastest customer support
- Limited VIP perks
- No bank transfer withdrawals
If a $3,000 daily withdrawal cap sounds on the low-side, Jet Casino may suit your purposes better with an extra allowance of $2,000 a day above LevelUp’s.
Oddsring Casino offers a generous bonus with considerably lower wagering requirements – the 30x means that you’ll be able to cash out your bonus money much faster.
Finally, if you prefer a quick phone call to iron out any customer support issues, then Nomini should be your casino of choice as they offer a direct line to help with any queries.
FAQs
LevelUp is licensed by Curacao eGaming and works with reputable games providers. This means that it’s safe and legit and your data is protected.
It takes an average of 25 minutes to process a withdrawal at the casino. Note, this applies only if you've already verified your identity with LevelUp Casino. We highly encourage you to do so as soon as possible after you make your first deposit.
Yes, as soon as you reach the maximum level of the loyalty programme you’ll be promoted to VIP with exclusive perks.
The welcome bonus gives you up to $2,000 plus 200 free spins. To get the whole bonus, you will have to make up to four deposits, at a minimum of $20 each time.
LevelUp Casino offers a series of cashbacks in the VIP program starting from 5% and going up to 10%.
Specification: LevelUp Casino review
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