Fresh Casino Review

Fresh Casino Bonus

Fresh Casino welcomes new players with a match deposit bonus of 100% up to $/€600, if they commit to the site with a minimum $/€20 investment. After that, three additional bonuses pop up that you can activate, with different deposit requirements. Neither of them require any promo codes, and you can find the exact breakdown below.

International players will be pleased to know that, the moment they register, their country and currency get filled out automatically. As such, you’ll also be able to redeem the bonus amounts in different currencies, including USD (United States Dollar), EUR (Euro), Australian Dollar (AUD), Canadian Dollar (CAD) etc. 

Whilst this isn’t the biggest welcome package we’ve seen, we do appreciate that some of the bonuses have no maximum caps on the potential winnings, because players can keep everything in their balance. Still, if you’d like to explore other options, take a look over Malina, Wazamba or 5Gringos.

Bonus terms

For each of the sign-up promos, there are separate pop-ups detailing the minimum deposit requirements, the activation process, the wagering and other limitations. If you’d like to find additional info, there are also two other pages: ‘bonus policy’ and ‘general T&Cs’. To save time, we’ve revealed the primary stipulations you need to remember about the first deposit bonus, or the site’s main offer for casino players:

In our opinion, after reading the fine print, the promos become slightly less appealing, as the wagering is a bit high and the time limit is very strict. To make sure you still make the best out of the offers, always play high contribution games when wagering:

Available Countries

Considering it’s been around for close to 7 years now, Fresh Casino broke into several markets and established a stronger footprint there, namely Australia, Canada, Brazil, Austria, Japan and others.

Fresh Casino prohibits opening accounts, depositing funds or placing real-money bets if you are located in certain restricted countries. This includes the USA, the UK, France, Spain, Sweden, Israel, Iran, North Korea and Venezuela, among others. If a player is found to be in breach of this rule, all deposits and withdrawals will be considered invalid.

Other promotions

Compared to other brands we’ve analyzed, Fresh Casino has fewer promotions for gambling enthusiasts as opposed to sports fans, which can be seen as a bit of a downside. Still, we’ve hand-picked the most interesting ones for you below:

VIP program

If you're looking for more personalized service, better rewards and larger withdrawal limits, the Fresh Casino VIP Program is worth exploring. Joining isn’t complicated – it’s all about playing, earning loyalty points and naturally moving up through the ranks. 

As a small critique, the information about the program is quite hard to find, you can only see it in the footer section, under the ‘ranks’ tab. We’d appreciate a better promotion of it in a more visible spot, so everyone can take advantage.

How to Join & Progress

• Sign Up: Simply creating an account grants you Level 1.
• Earn Loyalty Points (FreshCoins): You get 1 FreshCoin for every €10 deposited.
• Rank Up Automatically: Once you accumulate enough points within a 90-day period, your level upgrades.
• Keep Your Status: Maintain the required points over the last 90 days to keep your level. Downgrades occur if you fall short.

VIP Levels & Core Perks Comparison

What You Unlock at Each Level

Levels 1–3 (Light, Mild, Classic)

• Basic privileges:
  
  • Round-the-clock support
  • Weekly cashback on slot games
  • €4,000 daily withdrawal limit (Fiat)
  • $50,000 daily crypto withdrawal limit
    
• No personal manager, birthday gifts, or bonus programs.
  

Levels 4–9 (Grand to Fresh)

From Grand (450 points) onwards, you’re officially in VIP territory:

• Personal Manager
• Individual Bonus Program
• Weekly Cashback on Live Games (starts from Grand)
• Birthday Gift with Special Wagering:
  
  • Grand: 35x
  • Fresh: down to 3x for the easiest conversion
    
• Increased Daily Fiat Withdrawal Limits:
  
  • €10,000 from Grand to Strong
  • €15,000 from Elite upwards
    
• Crypto Withdrawal Limits Remain Constant:
  
  • Up to $50,000 daily, available from Level 1.

Extra Notes & Clarifications

1. Loyalty Points Validity: Only points earned in the past 90 days count toward your status.
2. Automatic Downgrades: If your points drop below the required threshold, your level will adjust down automatically.
3. Level 1 & 2 (Light & Mild) Focus on Getting Started: Simply signing up and verifying your details earns you basic privileges like smaller withdrawal limits and cashback on slots.
4. From Grand Onwards, You Enter True VIP Territory: Personal managers, tailored bonuses and better conditions become standard.
   

Banking at Fresh Casino

At Fresh Casino, the banking options are localized, meaning what you see depends on your country and currency settings. However, there’s no public payments page listing all methods and limits upfront – you’ll only access this information after registering and logging into your account. That’s a downside in terms of transparency, especially for players who prefer reviewing payment methods before signing up.

Additionally, withdrawal options are not visible until you complete your profile information, verify your email address, and confirm your phone number via an SMS code.

Deposit Options

Once logged in, the available deposit methods are grouped into a few main categories with specific limits:

Bank Cards

• Visa / Mastercard 
• Deposit Limits: €10 – €500
  

E-Wallets

• Neteller
• Deposit Limits: €10 – €10,000
  

Cryptocurrency Options

Fresh Casino supports a wide range of cryptocurrencies, all with a €10 minimum deposit and no upper limit. The available cryptocurrencies are: Bitcoin, Ethereum, Litecoin, Tether TRC20, Tether ERC20, Tether TON, Dogecoin, Tron, Ripple, Bitcoin Cash, Binance Coin, USD Coin ERC20, and USD Coin BEP20.

Bank Transfers

• SEPA (Single Euro Payments Area)
• Deposit Limits: €10 – €1,000
  

Binance Pay

• Binance Pay
• Deposit Limits: €10 – €8,000

Accepted currencies

Finding a full list of the accepted FIAT currencies is quite difficult, since no mention is made in the FAQs or terms & conditions. As such, you’ll have to select your country first at registration, then see what options are presented to you. Sadly, small country currencies don’t seem to be represented accurately. For example, Romanian players can’t use RON, only EUR. 

Customer support

Getting help is pretty straightforward here, thanks to a clear, easy-to-spot support section right on the homepage sidebar. Whether you need quick answers or something more detailed, all your options are gathered there – live chat, Telegram, FAQs – they’re just a click away.

One thing you might miss at first is the e-mail address. Unlike the other alternatives, it’s not listed in the main menu but hidden in the Terms & Conditions. You’ll want to use it for things that take a little extra time to sort out – stuff like account verification, payment issues or anything that involves sending screenshots or scanned documents. The address is support-en@fresh.casino.

For quicker help, there’s 24/7 live chat and even an online call feature. Both are perfect for when you need a fast reply, whether it’s a bonus question or help with a withdrawal. The live chat opens right from the support menu on the site or by clicking on the headphones logo from the upper right corner of every page.

If chatting on the site isn’t your thing, Fresh Casino also runs a Telegram support bot. You’ll find it listed as @fresh_en_support_bot, and it’s great for handling simple things like account balance questions or checking bonus terms.

Don’t forget about the FAQs either. They’re tucked into the same sidebar under Support and cover a lot more than just basics. There are 11 main categories – ‘Sign Up’, ‘Deposits and Withdrawals’, ‘Security’, ‘Promotions’, ‘Games’, ‘Loyalty Program’, ‘Affiliate Program’, ‘Responsible Play’, ‘Sports’, ‘Bonuses’ and ‘Cryptocurrency’. Each section has 5-7 clear answers, so there’s a good chance you’ll find what you need without even having to message anyone.

Fresh Casino requires all players to complete KYC verification to withdraw funds. You must provide a valid ID, proof of address, full name, residential address, and date of birth confirming you’re over 18. Your email and phone number must be verified. Withdrawals over €1,250 trigger additional checks, including ID scans and card copies showing only the first and last four digits. Accounts remain suspended until all required information is submitted and confirmed.

Is Fresh Casino legit?

Fresh Casino can be considered a legitimate online gambling platform for several solid reasons. First, it has been active since 2018, which means it has maintained a consistent presence on the market for around 7 years. In an industry where many platforms come and go, that kind of longevity is often a sign of reliability and customer trust.

The casino is operated by Galaktika N.V., a well-established gambling group that also runs other reputable brands such as Jet Casino. Galaktika N.V. holds a license issued by the Gaming Control Board of Curaçao, and this licensing information is openly displayed in the footer of the homepage, offering an additional layer of transparency for players.

From a security standpoint, the website is protected through SSL encryption to ensure that personal and financial data are kept safe from outside attacks. Fresh Casino also partners with trusted payment providers, including VISA and Mastercard. Additionally, the gaming software comes from some of the industry’s top studios like Spinomenal, NOVOMATIC and NetEnt.

And, if we look at the community feedback, the consensus is overall positive. Fresh Casino has a great 4 out of 5 Trustpilot rating, based on 80+ reviews. Players are most impressed by the game variety, fast withdrawals, often in under 24 hours, and the size of the welcome bonus. However, some critiques have been made regarding the quality and friendliness of customer support. 

Responsible Gaming

At Fresh Casino, player well-being isn’t just a formality, it’s an active priority. Whether you enjoy an occasional spin or play regularly, the site gives you full control over your gaming habits through practical, easy-to-use tools. From setting personal limits to taking a complete break when needed, everything is clearly laid out in your account settings and detailed on a dedicated Responsible Gambling page:

• Set Your Own Limits – You can easily manage how much you spend, lose, or play by setting Loss Limits, Wager Limits, Reality Checks, Session Limits and Cooling-Off Periods right from your account. These settings let you pace yourself, avoid overspending and stay mindful of your gaming time.
• Take a Break Anytime – If you feel like gambling isn’t as fun as it should be, Fresh Casino lets you activate a temporary or permanent self-exclusion. Just contact the support team and your account will be restricted for as long as you choose.
• Stay Verified and Protected – Fresh Casino makes sure only adults play. You’ll be asked for age verification, and the platform recommends using parental control apps to block underage access from shared devices.
• Stay Informed -The Responsible Gambling page doesn’t just list features; it offers honest advice and reminders about keeping things balanced. You’ll find tips to recognize if gaming is becoming a problem and learn how to keep a positive experience.

Games

Fresh Casino has a library of 5,000+ games at the moment, which is a bit disappointing for a brand with such longevity and definitely on the lower side, especially when matched against other competitors like Rabona and Librabet Casino.

Still, from the main page, you are immediately tempted by the live jackpot counter for the slots, currently sitting at $/€26,000,000 and growing. Alongside that, several categories are already created to help you browse around, namely ‘new’, ‘slots’, ‘live casino’, ‘roulette’, ‘table games’, ‘instant games’, ‘sports’, ‘features’ and ‘genres’. 

Slots

When navigating over the slots area, there is a very useful ‘bonus-money games’ button that you can easily toggle – when you do, you’ll see the exact titles that count for the bonus wagering. Additionally, you can filter by 25+ genres, including Books, For Men, Sci-Fi and Historical, or by 8+ special features, such as Jackpot, Bonus Buy, Multiplier and Respins. The content is taken from 50+ software providers, including hot names at the moment like Spribe, Netgame and Gamzix. 

Table and card games

The table games page has only two filters – poker and video poker – with the rest of the titles only viewable by scrolling. Here we’ve found classics like online roulette, blackjack, thematic keno games, scratchcards, lottery and bingo. Of course, you can also try out other card games like Three Card Rummy and Joker Poker. Furthermore, there’s an ‘instant win’ tab as well, dedicated to provably fair titles such as Avia Masters, Chicken Road 2, Mines and Aviator. 

Live dealer

If you want to play all of the above accompanied by a real dealer, you’ll find around 400+ tables on Fresh Casino right now. The gameplay, hosting and streaming are handled by several important studios such as Evolution Gaming, LuckyStreak, Iconic21 and Winfinity. 

The page is intuitively organized into specific tabs for each game type, namely ‘popular live games’, ‘roulette’, ‘blackjack’, ‘poker’, ‘game shows’ and ‘VIP casino’. We’re especially pleased with the latter, because high rollers can quickly find private tables or those that allow big limits per hand/per round without searching manually. 

In addition to the standard cashback bonus of 10%, Fresh Casino also offers a 5% live dealer bonus. All you have to do is place bets in the live casino section, and every Friday, between 9:00 AM-10:00 AM UTC, you’ll receive 5% of your net losses back. To qualify, your total bets during the calculation window must exceed your winnings by more than $/€50.

You can find similar offers on other brands we’ve reviewed, namely Slots Palace, Nomini and Casinoly.

Fresh app and user-interface

Fresh Casino offers two dedicated mobile apps, easily accessible via clear download buttons from the homepage sidebar – one for Android and one for iOS. The iOS app, titled ‘Fresh Blackjack’, focuses solely on blackjack. It’s available on the App Store for iPhones, iPads and even Macs with M1 chip or later. It’s free to install and play, sized at 80.4 MB, and compatible with iOS 11.0 and up, but it’s important to note it doesn’t feature real-money gaming or access to other casino sections, only blackjack.

The Android app is where the full casino lineup comes to life. It mirrors the web platform, letting you enjoy slots, live games, sports betting and more. It also includes full account management features like profile editing, payment methods and claiming bonuses. Installing it is quick and easy, if you follow our instructions below:

1. Download the APK file.
2. If prompted by your phone’s security, go to ‘Settings’ and allow installation from unknown sources.
3. Go back and tap Install.

Once set up, you’ll have the entire Fresh Casino experience in your pocket.

Fresh Casino is recommended to slot players

Fresh Casino is a strong pick for slots enthusiasts. With over 4,000 titles, interesting genre and feature filters, plus a jackpot counter displaying current prizes, the platform is tailored for reel-y good play. The bonus-money toggle showing which slots count toward wagering and the live RTP option are notable additions, helping you quickly find out what titles paid out the most recently and which ones can help you clear an offer faster. On the downside, there are no baccarat games available, either RNG or with a live dealer, so that misses the mark considerably, since it’s one of the most popular table games in the world. Customer support e-mail is also hard to find, and the payments section isn’t viewable until after registration.

FAQs