Moonwin Casino Review

Moonwin Casino Bonus

A truly cosmic welcome package awaits here, and we couldn’t be more pleased with the amount, as it’s among the most generous ones we’ve seen. Moonwin Casino offers up to $/€6,500 + 180 free spins for new players, provided that they make three consecutive deposits of $/€20. 

The first bonus doesn’t require any promo codes, but the others do, and you can find them listed below. To unlock the bonuses, you must be logged into your account, make the deposit and activate the offer manually.

Bonus terms

On the bonuses page, upon toggling the ‘welcome pack’ option, you’ll find a list with all the sign-up incentives for new players. Then, when you click on the ‘i’ button, you’ll be redirected to all the important information, including the minimum deposit, wagering requirements, the slots the free spins are issued on, time limits and payment method restrictions. Everything is laid out very transparently and nothing essential is missing.

All players are subjected to a maximum cash out rule of 10x for the deposit bonus. Additionally, Skrill and NETELLER deposits don’t qualify for the welcome package. When wagering any bonus, different game contributions apply, as such:

Available Countries

As we’d expect from a space-themed online casino, it made players from multiple regions gravitate towards it. Based on our research, it landed particularly well with players from Australia, Canada and Austria.

However, Moonwin restricts bonus eligibility for players from Sweden and Japan. Users from these countries are not allowed to participate in any promotional programs, receive VIP rewards or exchange comp points. These limitations apply only to bonuses and do not prevent general access to the platform.

In contrast, a much wider group of “Restricted Countries” is entirely prohibited from depositing or playing real money games. This includes countries such as Afghanistan, Brazil, China, France, India, Iran, the UK and the US. These restrictions span multiple regions globally. Moonwin also notes that it cannot ensure successful withdrawals or refunds if players from these areas access the platform in violation of the policy.

Other promotions

The general bonuses page is split into several categories for easier access, including ‘welcome pack’, ‘reload bonuses’ and ‘VIP bonus’. There are also other tabs present in the main homepage menu, dedicated to lotteries, tournaments and the loyalty program, among others. We’ve combed through all of the above and zeroed in on the most interesting and valuable promotions for you:

VIP program

Moonwin Casino takes loyalty to stellar heights with a creative, space-themed VIP system inspired by the phases of the moon –  from Moonlight to Lunar Eclipse. Whether you're a new explorer or a seasoned high-roller, there's a tier built just for your playstyle. The deeper you go, the more cosmic your rewards become.

How to Join the Moonwin VIP Program

Becoming a VIP is straightforward and rewarding:

• Earn 1 VIP point for every €10 you deposit.
• Get 100 points per week or 200 points per month to qualify.
• Or use the Fast Track option: deposit €1,000 in a single transaction and get Crescent Moon status instantly.

Once you're in, you’ll get a dedicated VIP Manager, acting as your personal assistant and go-to support contact – ready to provide bonuses, custom offers and inside updates. The VIP contact email is – care@moonwin.com.

VIP Levels & Main Incentives 

Tier-by-Tier Breakdown

Moonlight (Entry-Level)

• Support: 24/7 live chat
• Tournaments and Lotteries: Available
• No access to:
  
  • Weekly bonuses
  • Faster withdrawals
  • Physical gifts or events
    

Crescent Moon

• Same withdrawal limit as Moonlight (€5K/day)
• Support upgrade: 24/7 + phone access to VIP Manager
• Bonuses: Weekly deposit bonus
• Birthday Gift: x10 wagering requirement
• Events: Access to lotteries/tournaments
• Still no physical rewards or exclusive games
  

Full Moon

• Higher daily withdrawal limit: €10K/day
• Faster Withdrawals
• Weekly Bonuses + Birthday Gift (x5 wager)
• Priority: Access to promos, news and exclusive deals
• Still missing physical gifts and offline events
  

Supermoon

• Support: Full VIP access
• Withdrawals: €10K/day
• Birthday Gift: 3x wager
• Branded Rewards, Exclusive Games, Physical Presents
• Access to Offline Events
  

Lunar Eclipse (Top Tier)

• Unlimited Daily Withdrawals
• Individual Weekly NDBs (No Deposit Bonuses)
• Custom Rewards for Activity
• All of Supermoon perks, plus:
  
  • Personalized birthday and event gifts
  • Highest withdrawal priority
  • Individual access to exclusive tournaments

Core VIP Benefits Across the Program

These perks expand and improve as you progress:

1. Exclusive Bonuses & Free Spins – Get improved bonus terms vs. regular players, including VIP-only promotions.
2. Personalized Account Management – Your VIP Manager is available via phone, email, and messenger.
3. Higher Betting & Withdrawal Limits
4. Faster Processing Times – VIP withdrawals are prioritized over regular accounts.
5. Customized Offers – Based on your playing style and preferences.
6. Access to Exclusive Games and Branded Events – Supermoon and above only.
7. Invitations to Special Tournaments & Real-Life Events – Physical participation unlocks at higher tiers.
8. Birthday Gifts with Varying Wagering Requirements – 10x at Crescent → 3x at Supermoon

Already a VIP Elsewhere?

Moonwin welcomes high-tier players from other casinos – just send a screenshot showing your VIP status from another platform. You'll be fast-tracked into the Moonwin VIP system with equivalent perks.

Banking at Moonwin Casino

Moonwin Casino supports a wide range of payment methods – from traditional bank cards to multiple cryptocurrencies. However, there’s no public payment page listing these details, which is a downside in terms of transparency. To view the full list of deposit and withdrawal methods, along with exact limits and requirements, you must first create an account and log in.

Additionally, all payment options are localized, meaning what’s available to you may depend on your country or region.

Deposit Methods

Moonwin offers several deposit methods across fiat and crypto, with clear limits shown in the cashier interface. Here are the grouped options:

Bank Cards

• Visa / Mastercard
  
  • Min: €20
  • Max: €500

Prepaid Voucher

• Paysafecard
  
  • Min: €20
  • Max: €500
  • Requires: Paysafecard account ID and phone number
    

Bank Transfers

• Bank Transfer / Open Banking
  
  • Min: €20
  • Max: €500
  • Requires: Full personal and address details (name, city, postal code, etc.)
    

Cryptocurrencies

• Bitcoin – Min: μBTC100
• Ethereum – Min: mETH2
• USDT (Tether) – Min: USDT5
• Dogecoin – Min: 1 DOGE

Withdrawal Methods

Moonwin allows you to withdraw using most of the same methods offered for deposit, with clear minimum and maximum amounts for each. Here’s what’s visible after logging in:

Bank Transfer

• Min: €100
• Max: €4,000
• Processing time: 1–24 hours
• Requires: IBAN, account holder's full name, personal details

Crypto Withdrawals

• Min: €50
• Max: €5,000
• Supported coins:
  
  • Bitcoin
  • Ethereum – Only via ERC20 network
  • USDT (Tether) – You must choose ERC20 or TRC20 before submitting
  • Dogecoin

Accepted currencies

Moonwin Casino accepts 6 FIAT currencies and 4 cryptocurrencies for payments. We believe this is a pretty thin selection, and the brand definitely lags behind the competition here, especially when matched with others that rank better in this category, such as Neon54 Casino.

Customer support

Moonwin Casino keeps things simple when it comes to getting help. All the main support options are easy to find – just scroll down to the footer of the site, and you’ll see clear buttons that take you straight to live chat, email or the FAQ. Whether you’re playing on desktop or mobile, support is always just a tap or click away.

If you’ve got a bigger issue that might need explaining or attachments, email is the way to go. It’s perfect for things like sending in documents, screenshots or dealing with account problems that need a bit more attention. Regular players can reach out to support@moonwin.com, while VIPs get a direct line to care@moonwin.com – handy if you’ve already joined the VIP program or want to ask about getting in.

For anything urgent, the 24/7 live chat is your fastest option. Just click the chat button and you’ll be connected with a support agent who can help right away. It’s great for quick questions about bonuses, withdrawals or if something on the site isn’t working properly.

There’s also a helpful FAQ section packed with answers to over 10 common questions. It covers everything from how to make a withdrawal and bonus rules to technical glitches and login issues. If you’re the type who likes to sort things out yourself, it’s a solid place to start.

Moonwin Casino requires players to complete KYC by submitting documents (ID, payment info, utility bills) in Latin or Cyrillic alphabets. If unavailable, video verification may be requested. If the player doesn’t respond within two weeks, their account may be locked. All required KYC documents must be submitted within 40 days of a withdrawal request, or winnings may be confiscated. The casino also reserves the right to retain payments if fraud or system manipulation is suspected.

Is Moonwin Casino legit?

Moonwin Casino presents itself as a reliable and well-established online gambling platform. Launched in 2023, it now has close to 2 years of operational experience, which gives players a decent window to evaluate its performance and trustworthiness. The site is owned and managed by Dama N.V., a recognized name in the iGaming world, also behind popular platforms like Kingbilly and Katsubet – both known for their consistent quality and user satisfaction.

Moonwin runs under the supervision of the Gaming Control Board of Curaçao, and its licensing information is clearly displayed in the website’s footer, offering transparency from the get-go The platform is protected by SSL encryption, ensuring secure handling of personal and financial data. It also partners with respected payment providers such as VISA and Mastercard, and its game library includes titles from top-tier developers like Play’n GO, BGaming and Fazi. 

Despite being a relatively new brand, Moonwin Casino definitely made a stellar impression already. It has no less than 175+ TrustPilot reviews, and a spectacular 4.2 out of 5 final score. Players appreciate the quality of customer support, the daily challenges and giveaways the most, whilst others believe the responsible gambling measures could be better.

Responsible Gaming

Moonwin Casino emphasizes the importance of responsible gambling and offers players several tools and resources to help keep gaming fun and in control. Whether you're looking to manage your playtime, set boundaries on spending, or take a break entirely, the site gives you clear, flexible options. All of these features are outlined on a dedicated Responsible Gaming page, making it easy to find support and take action when needed.

Personal Limits

• Deposit Limit – Lets you cap how much you deposit over a day, week, or month.
• Loss Limit – Puts a limit on losses based on the amount you originally deposited.
• Wager Limit – Controls how much you’re allowed to wager over a set time frame.
• Session Limit – Sets a limit on time spent gambling; once you hit it, you're automatically logged out.
• Cooling-Off Period – Temporarily suspends your account and promotional activity for a specific time.

Self-Exclusion

• Self-Exclusion Limit – Lets you fully block access to your account and offers for a set period. It activates instantly and disables all activity until it expires.
• Self-Exclusion by Request – You can email the support team to set an indefinite or fixed self-ban. They’ll block access and stop promotional emails. If funds are left in the account, they’ll help you withdraw them, though standard KYC may still apply.

Protection of Minors

• Moonwin only allows players aged 18+ and takes steps to block underage access. Parents are encouraged to use filtering tools like Net Nanny, GamBlock® or CyberPatrol to keep gaming sites off limits to kids.

External Help Resources

• Moonwin links to trusted support organizations like Gamblers Anonymous, GamCare and Gambling Therapy, offering professional guidance for anyone struggling with gambling behavior.

Games

Moonwin Casino developed a pretty impressive library for an operator with just around 2 years of market activity. It provides 9,000+ games at the moment, split into several categories from the homepage, such as ‘slots’, ‘live’, ‘bonus friendly’, ‘jackpot’ or ‘Drops & Wins.’ If you’re looking for even bigger numbers, you can always check out Librabet Casino.

Slots

Slots fans who prefer thematic play will absolutely love the presence of 20+ collections, ranging from Space, Books, Classic and Asian, to more feature-driven ones such as Megaways, Hold & Win, High Volatility and Bonus Buy. As such, it’s never been easier to customize your play, whether you’re hunting a massive jackpot like the legendary Absolootly Mad: Mega Moolah or want to unwind with a vintage release, for example Four Lucky Diamonds or Irish Gold. 

You can pick from over 100 software providers here, so quality and diversity are guaranteed, including resounding names like Endorphina, Red Tiger Gaming and Gamomat.

Table and card games

Sadly, we couldn’t find a tab dedicated to table games, so you’ll have to use manual search to figure out your options. The main ones cover video poker, online blackjack, baccarat, roulette, scratchcards, keno and bingo, from popular providers like Amusnet and Gamevy. Additionally, there’s a ‘fast games’ category available if you’d like to explore provably fair games such as Turbo Mines, Plinko XY, Aviator, Pilot or Spaceman. 

Live dealer

If playing against a computer is not exciting enough for you and you much rather prefer the human touch, around 500+ live dealer tables are at your disposal. The live games area is better layered, with several tabs available to track the main types easier, for example ‘roulette’, ‘blackjack’, ‘baccarat’, ‘show games’ and ‘poker’. The vast majority of titles are powered by Pragmatic Play Live, Evolution Gaming and Playtech. 

The only promotion dedicated to live casino enthusiasts is seasonal tournaments here, at Moonwin Casino. For instance, at the moment, there’s a ‘Blackjack Heat’ promo running, with a prize pool of $/€200,000. Most blackjack tables qualify for progression, including the VIP ones.

Moonwin app and user-interface

Moonwin doesn’t yet have a desktop or mobile app available. However, the site is optimized to run smoothly on all mobile devices. All you have to do is navigate as usual, directly from the mobile browser. Additionally, the platform has numerous menus, tabs and pre-made selections to take you to the right spot much faster without endless scrolling, for example ‘Bonuses’, ‘Tournaments’, ‘Support’, ‘VIP manager’ etc.

Moonwin Casino is recommended to VIPs & high rollers

Moonwin Casino is a clear pick for VIPs and high rollers, thanks to its multi-tiered loyalty program, fast-track entry and exclusive perks like personal managers, custom offers and withdrawal limits reaching €10k daily or unlimited at the top level. The welcome bonus is massive, and high-stakes tournaments add extra appeal. However, slower payouts for regular players, hidden payment info and limited currency options may leave casual visitors feeling sidelined.

FAQs