Platincasino Review

Platincasino Bonus

Ready for the platinum experience? Come on board and you’ll be greeted by a sizable welcome package of up to $/€2,000 + 200 free spins. All you have to do is make four consecutive deposits of at least $/€20, using the promo codes detailed below, in our table.

You can either enter each code manually, or click on the ‘get my bonus’ button present on the promotional pop-up, and it’ll get added automatically before you proceed to the deposit.

Alternatively, if you prefer the sports arena as opposed to online slots, you can opt for another bonus:

We believe Platincasino offers a pretty good deal for both punters and casino players. Still, if you want even bigger win opportunities, have a look over PowerUp Casino and Lucky Dreams Casino as well.

Bonus terms

On the main promo page, you can find a dedicated ‘welcome package’ tab. Under it, each of the deposit bonuses has a different pop-up. Clicking on the ‘i’ button reveals everything you’re keen to know, from the minimum deposit to the wagering requirements. 

And, if you still have questions, there’s also a ‘bonus terms & conditions’ page – this is particularly useful if you want to know the equivalent amounts of the package in different currencies, such as EUR (Euros), USD (United States Dollars), AUD (Australian Dollars) etc.

Before you go ahead and fulfil the wagering requirements, you should also keep the following in mind – not all games contribute equally:

Available Countries

Since it’s been around for so long, Platincasino managed to secure a leading position in several areas, including Austria, Brazil, Spain and Finland.

However, residents of certain countries are not eligible for bonuses, even though they can register and play. These include Bulgaria, Bosnia and Herzegovina, Croatia, Greece, Hungary, Serbia, Kazakhstan, Macedonia, Sweden and Poland. Residents of these countries may deposit funds and participate in real money games, but they can’t benefit from promotional programs, including VIP rewards and comp points exchanges.

Separately, there is a larger list of ‘Restricted Countries’ whose residents are not allowed to register, deposit or play at all. This includes, for example, Afghanistan, Albania, Algeria, Argentina, Armenia, Bahamas, Bangladesh and Belarus. 

Other promotions

Alongside the welcome package, you can tap into several weekly reload bonuses, Telegram offers, loyalty & VIP incentives or have a go at the exclusive Platincasino progressives. On top, tournaments are organized frequently, spanning all game categories, from slots to blackjack, roulette or poker. Let’s have a deeper look at some of them:

VIP program

If you enjoy playing at Platincasino, you’ll love being part of the PlatinClub, the exclusive loyalty program designed to reward you for your deposits and play. The more you participate, the higher your VIP status gets, unlocking even more exciting benefits and rewards.

Joining is easy – you’re automatically enrolled after your first deposit, and from there, your activity determines your status. Every deposit and wager brings you closer to the next level, and you can check your current status at any time in your account.

VIP Levels & Their Rewards

Here’s a simple breakdown of the four main PlatinClub statuses and what you’ll gain at each stage:

Additional Key Information

• Welcome Gifts: Each time you reach a new status, you’ll receive a Welcome Gift (only once per status).
• Automatic Upgrades: Your level updates automatically once you meet the requirements.
• Status Validity: For Platinum, you must meet the €1,000 monthly deposit requirement – if you don’t, you’ll drop to Gold but can requalify daily.
• Black Status: An exclusive, invitation-only tier chosen personally by the Platincasino team for their top players.
• Account Verification (KYC): Your VIP status and benefits are also tied to successful account verification.
• Non-transferable: Your VIP status cannot be transferred to a new account if you close your current one.
• Changes & Updates: Platincasino may adjust requirements or benefits, but you’ll be notified at least 7 days in advance.
• Legal Note: Membership is non-binding, and Platincasino reserves the right to withdraw your status at any time.

Why Join the PlatinClub?

By being part of the PlatinClub, you’ll enjoy more than just rewards:

• Direct PlatinClub support
• Access to special promotions
• Unique VIP experiences that aren’t available to regular players

So, if you want to truly elevate your Platincasino journey, it’s time to make your every deposit count!

Banking at Platincasino

At Platincasino, there’s a wide range of payment options available. However, there’s no public payments page listing all relevant details before registration. This lack of transparency is a drawback, since you have to create an account just to view the available methods and their limits. That said, once inside, you’ll find a broad selection of localized solutions designed to suit players across different regions.

Both deposits and withdrawals are handled quickly, with instant processing for most deposit methods. The limits are fairly straightforward – generally a minimum of €20 per transaction, while the withdrawal limit ranges from €20 to €4,000, depending on the alternative.

Deposit Methods

Platincasino supports a variety of ways to fund your account:

Bank Cards

• Visa / Mastercard – Min €20, instant processing
• Paysafecard – Min €20, instant
• Bank Transfer – Min €20 (some options show €100), instant for certain providers
  

E-Wallets & Instant Banking

• Skrill – Min €20
• Neteller – Min €20
• Rapid Transfer – Min €20
• Jetonbank – Min €20
• Cashcode – Min €20
• Google Pay (G Pay) – Min €20
  

Cryptocurrency Options

• Bitcoin – Min 0.001 BTC
• Ethereum – Min 0.02 ETH
• Litecoin – Min 0.2 LTC
• Ripple (XRP) – Min 20 XRP
• Dogecoin (DOGE) – Min 20 DOGE
• Bitcoin Cash (BCH) – Min 0.1 BCH
• USDT/USDC – Min 20 (units depending on coin)
• Binance Pay – Min €20
  

Withdrawal Options

Withdrawals are processed via many of the same methods, though some have slightly higher minimums:

Bank Transfers

• Standard Bank Transfer – Min €20
• Alternative Bank Transfer options – Some from €100

E-Wallets

• Skrill – Min €50
• Neteller – Min €20
• Rapid Transfer – Min €20
• Other localized wallets – Min €20
  

Cryptocurrency Withdrawals

• Bitcoin, Ethereum, Litecoin, Ripple, Dogecoin, Bitcoin Cash, USDT, USDC – Min €20 equivalent
  

While deposits are instant, withdrawals may require account verification (KYC) before being approved, and exact processing times depend on the chosen method.

Accepted currencies

Platincasino accepts a selection of 7 FIAT currencies and 10 cryptocurrencies for deposits and withdrawals. We believe it’s sufficient for most needs, but the FIAT side could definitely be expanded a bit to also cover smaller countries and jurisdictions.

Customer support

At Platincasino, getting in touch with customer support is straightforward, and you won’t have to hunt around for it. The footer section of the homepage lists several buttons leading directly to the support options, making them easy to find whenever you need assistance. 

If your problem is more complex and may involve sending screenshots, scanned documents or other attachments, email support is the most suitable option. The team monitors their inbox daily and strives to respond as quickly as possible. This makes it a good channel for account verification, payment disputes or any situation that requires detailed back-and-forth communication.

For urgent queries, Platincasino provides 24/7 live chat support. Before being connected with an agent, you’ll first need to submit some basic information such as your name and your email address. The system initially matches you with an AI chatbot, which is designed to handle basic questions. If your issue requires human assistance, you’ll then be transferred to a real support representative who can provide personalized help.

In addition to direct support, Platincasino has a well-structured Help Center with an extensive FAQ section. Covering 24 different questions, the FAQs provide answers to common topics such as deposits and withdrawals, account verification, bonus usage and wagering requirements, alongside troubleshooting for both technical and gameplay issues. 

Finally, all players must complete KYC (Know Your Customer) verification before withdrawals. This requires providing documents such as ID, payment proof and utility bills in Latin or Cyrillic alphabets. If players can’t provide these, the casino may demand video verification where the documents are shown live. The casino also reserves the right to retain payments if fraud or manipulation is suspected. Additionally, deposits must typically be wagered at least three times (3x) before withdrawal is permitted.

Is Platincasino legit?

The short answer is yes – and there are several compelling reasons why. The brand has been around since 2013, making it one of the more established online casinos still active today. With close to 12 years of continuous operation, it has built a reputation as a stable and reliable platform for players.

Platincasino is owned and operated by Latiform B.V. and functions legally under a license issued by the Curaçao Gaming Control Board (GCB). This licensing information is clearly displayed in the footer of the homepage, which adds a layer of transparency. On top, the website is secured with SSL encryption, ensuring that all transactions and personal data remain private and protected.

Another factor reinforcing its legitimacy is the collaboration with reputable financial and software providers. Platincasino supports safe and reliable payment methods such as VISA, Mastercard and CashtoCode, which gives players peace of mind when depositing or withdrawing funds. The software is supplied by leading developers like Gamomat, Play’n GO and Push Gaming, ensuring not only fairness, but also high-quality gameplay.

Platincasino acquired over 600+ Trustpilot reviews, showing players are engaging in droves with its offering and sharing their experiences online. As positives, some noted the loyalty program perks and varied game selection, whilst others had issues with the verification process.

Responsible Gaming

Platincasino places a strong emphasis on ensuring that gambling remains a form of entertainment, not a harmful habit. To support players, the casino created a dedicated Responsible Gambling page, where they provide clear guidance and tools for safe play, including:

• Setting Personal Limits – Players are encouraged to set limits on their gaming activities to maintain control. This can include restrictions on deposits, wagers or play time.
• Self-Exclusion Options – For those who feel gambling is interfering with daily life, Platincasino offers self-exclusion, which allows players to take a break or stop engaging entirely.
• Access via Account Requests – Limits and self-exclusion requests can be set through the “Responsible Gambling” tab via live chat, by email, or using the contact form on the website.
• Protection of Minors – The casino only accepts players aged 18 and above and actively uses verification checks to prevent underage gambling. If a player cannot prove they meet the legal age, access to the site is denied.
• Parental Support Tools – Since the internet still allows minors to attempt access, Platincasino advises parents to use specialized software that blocks underage access to gambling sites, with links provided on their page.
• Support for Concerns – If a player suspects they are gambling more than they can afford, the casino strongly recommends seeking support from independent bodies. They also provide a contact email (complaints@platincasino.com) for issues related to responsible gaming.
• Clear Complaint Handling – Any complaint regarding responsible gambling must be reported immediately, no matter the source, ensuring issues are addressed quickly and transparently.

Games

Even though a steady market presence is always a positive sign, sometimes established brands have smaller portfolios compared to newly-launched ones. Platincasino offers around 7,000+ games at the moment, which makes it lag behind other modern competitors with much bigger libraries like Librabet and Rabona.

Additionally, it has minimal filters to help us navigate, specifically ‘top’, ‘new games’, ‘Megaways’, ‘Platin Jackpots’, ‘slots’, ‘live casino’ and ‘bonus buy’. In terms of providers, things look much better, as the casino sources content from 120+ quality names like Hacksaw Gaming, Thunderkick and Relax Gaming.

Slots

Want to be the ruler of the reels today? Prove you have what it takes with over 6,000+ releases, all showcasing interesting extras, features and mechanics, including Bonus Buy, Megaways, Expanding Wilds, Free Spins and Cascading Reels. The vast majority of them are eligible for the exclusive Platin Jackpots, which drop randomly on any eligible spin, so there’s definitely major payout potential in store if you get lucky.

Table and card games

Sadly, there are no categories listed for table games and instant win games, leaving us no other option but to use manual search. Still, these areas are covered, so you can try out online roulette, video poker, blackjack, baccarat, scratchcards, keno and dice, among others. To find the instant win games, our advice is to click on ‘Hacksaw Gaming’, as this studio offers several interesting ones like Mines Dare 2 Win. Or, you can always try classics like Aviator from Spribe or Spaceman from Pragmatic Play.

Live dealer

The live casino section seems to be better organized, so we’re giving Platincasino props here. We’ve found 200+ tables, operated by Evolution Gaming, Pragmatic Play Live and other providers. From the main page, you can also find filters detailing the core game types, for example ‘game show’, ‘roulette’, ‘blackjack’, ‘baccarat’, ‘poker’ and ‘other games’. 

Unfortunately, Platincasino doesn’t have any dedicated live dealer promos in store. Only the seasonal tournaments sometimes also include table games, but that’s not a guaranteed occurrence. If you’d like better options here, Bitkingz, Nomini and Slots Palace fit the bill, as they also hand out cashback and organize other promotions for live casino.

Platincasino app and user-interface

Platincasino makes mobile gaming simple and accessible by offering a dedicated app, compatible with both Android and iOS devices. You don’t need to search far to get started – the download buttons are clearly displayed on the homepage sidebar, making it easy to install the app in just a few taps. 

Here’s how you can install the Platincasino app on your device:

How to Install on iPhone

1. Open Platincasino with Safari, tap “Share” on the bottom navigation panel.
2. Locate and select the “Add to Home Screen” option from the menu.
3. Confirm your selection by tapping the “Add” button.

How to Install on Android

1. Go to the Platincasino homepage and tap the three dots to open the browser menu.
2. Choose “Add to Home Screen” from the menu list.
3. Confirm your selection by tapping “Install”.

Platincasino is recommended to loyal players & VIPs

Platincasino stands out as a strong choice for loyal players and VIPs, thanks to its rewarding PlatinClub program offering cashback, exclusive promotions and priority withdrawals. However, it’s less appealing for live casino fans, with limited tables, no dedicated live dealer bonuses and 0% live game contribution towards the wagering requirements, making slot players the true winners here.

FAQs