Emu Casino review

5.8
Expert ScoreRead review

Bonus:
Up to $300 + 12 free spins

Wagering requirement:
45x deposit + bonus

Games:
2,500+

Payout:
3-5 days

License:
Curacao

Categories: ,
5.8Expert Score
Editor's comment
The most striking feature of Emu Casino is its dynamic welcome package. You have multiple options to benefit from, from registering down to making your initial deposits. It's also big on tournaments but needs more dynamism for regular promotions. Unfortunately, its limited table and live dealer section could have been more encouraging. We found an attractive VIP club, but its qualification format spoils the potential fun. Emu Casino also has a few unfair terms, like charging you up to 3.9% of your payout if you withdraw more than once in 30 days.
Games
3.9
Trust
5.9
Bonus
6.2
Support
6.8
Payments
6.1
PROS
  • Extensive welcome package
  • Adequate banking options
  • Frequent tournament offers
  • Optimised user interface
CONS
  • Limited table and live dealer games
  • 3.9% fees for multiple withdrawals
  • High wagering requirements
  • Unresponsive customer support

Emu Casino bonus

Despite Emu Casino's creativity, we weren't pleased with the casino's welcome offers. There's no effort to outshine other casinos which give the standard $1,500 welcome offer. On the other hand, it makes up for its small offer, but only if you're playing as a high roller. 

As a newbie, you may prefer wagering with lesser amounts for a start. Hence, we advise playing at other casinos offering more generous bonuses for lesser deposits.

BonusOffer
Registration free spins12 free spins*
First deposit bonus100% up to $100
Second deposit bonus25% up to $100
Third welcome bonus50% up to $100
Bitcoin welcome bonus100% up to 0.005
Live casino welcome bonus 100% up to $150
High roller welcome bonus50% up to $2,000
*free spins available on Eddy Dundee

Bonus terms

Emu Casino has unfair wagering requirements. With so much to wager in such little time, the casino puts you under immense pressure. Luckily, casinos like Captain Spins and Slotnite Casinos are more flexible, allowing you to play through your bonus offerings 35 times in 30 days. 

Wagering requirement (WR)45x deposit + bonus
Minimum qualifying deposit$10
Maximum bet limit$15
Time to clear WR3 days

Available games at Emu Casino contribute to your wagering requirements in different values. Here’s a list of games and how much they contribute.

  • slots and scratch cards (100%)
  • roulette, video poker – 10%
  • Other games – 10%
  • live casino – 7%
  • blackjack – 7%
  • progressive jackpots and virtual Sports – 0%

Other promotions

We found promotional offers to be quite unconventional at the time of our Emu Casino review. You’re not provided with spelt-out promotions. Instead, you have just tournaments, where you compete in different tasks to win benefits. 

We'd have preferred regular bonuses that give you an idea of what you're playing for. However, you can check out Yoju and Captain Spins Casino, which offer well-spelt promotional offers.

Casino racesBonus cash, free spins
Weekly slot missionsBonus cash, free spins, Emu points
Beat the winnerBonus cash
VIP programYes

As with the lack of conventional promotional offers, there are also no live dealer promotions on the site. Goodman and Evobet are good options to enjoy premium live dealer offers.

VIP program

Emu Casino runs a VIP Honours club for its regular customers. The operator lets you use your gathered points to buy benefits in its Emu shop. Other benefits include having VIP hosts, Emupoints, exclusive bonuses and events, and  VIP refers to a friend program.

However, it was unsatisfactory, no thanks to its lack of a points or tiers-based system. The casino claims to watch out for those deserving of the VIP program. However, there are no substantial means of measuring deserving players. This makes it challenging to track your progress through the program. 

We recommend checking out other casinos like Katsubet and CasinoChan. They have great VIP programs, with detailed points and benefits that improve as your VIP levels rise.

Banking at Emu Casino

The operator supports a wide variety of standard deposit and withdrawal options. You can even use modern payment services, including Bitcoin and fiat currency banking methods like credit and gift cards. 

Withdrawals can take two to seven business days, while deposits are often handled within 24 hours.

Deposit with CashtoCode

CashtoCode is a convenient and quick payment option available at Emu Casino. It’s convenient for instant purchases when accessing your preferred games. We’ve outlined the process in the steps below.

  1. Navigate to the deposit button at the top.
  2. Select CashtoCode.
  3. Enter the amount you want to deposit.
    • Min. deposit: $10
    • Max deposit: $1,000
  4. Enter your 20-digit Voucher code when prompted. Accept the terms and conditions and pay.

Other deposit methods

This site also features several other credible deposit methods. You can either go with fiat or cryptocurrency options. Interestingly, you can fund your Bitcoin wallets via a CashtoCode eVoucher also. 

We’ve provided you with the limits of each payment option in the table below. 

MethodLimit
Interac$10 – $3,000
Mastercard $20 – $2,500
Jeton$10 – $2,500
Instant payment $30 – $10,000
Instadebit $30 – $2,500
Neosurf$10 – $100
MuchBetter $10 – $2,500
Bitcoin $1 – $1,000,000
Ethereum $10 – $1,000,000
USDT$10 – $1,000,000
USDC$10 – $1,000,000

As expected, Emu Casino doesn’t charge you any fees for deposits you make. However, your card issuer or bank may deduct transaction fees for using their services.

However, we recommend using eVoucher deposits like CashtoCode or other free electronic fund transfer services. With these options, you're sure no fees are charged when you deposit. 

Payout options

You can cash out your winnings at Emu Casino by clicking the “withdraw” button in your account settings. Emu Casino features up to nine withdrawal options. We advise you to, however, complete your verification process before requesting a withdrawal.

Payment methodLimit
Interac$10 – $2,500
Jeton$20 – $2,500
Bank Transfer $50 – $2,500
MuchBetter $20 – $2,500
Instant payments$50 – $2,500
Bitcoin $20 – $2,500
Ethereum $20 – $2,500
USDT $20 – $2,500
USDC$20 – $2,500
*All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided.

Withdrawals on this site take an average of two to five days and you only get paid once the casino finishes processing your request. However, remember that your bank transfer or card payouts may take five to seven days before reflecting in your account. 

On further exploring the payouts section, we discovered the casino had a max payout of $20,000, its most disappointing aspect. This quickly extinguished the thrill of hitting huge wins. To complicate matters, the operator charges 3.9% of your total payout on all multiple withdrawals in 30 days. This implies that you have just a free withdrawal per month. 

Jackpot winnings are fully paid if you're a VIP member. However, if you're not, you receive your winnings in tranches of $20,000 until the winnings are fully paid. Furthermore, any jackpot winnings above $50,000 are paid fully after 30 days of hitting the jackpot.

However, the best Canadian casinos offer more beneficial payment limits. Withdrawals are limited to $20,000 per week and $50,000 per month at Casinodays. Fastpay Casino is another fair alternative, giving you as high as $75,000 in a month. 

Customer support

You can contact customer support in two ways. There’s the live chat option, in which a chatbot replies before a real agent handles your request. This was longer than expected, as it took up to five minutes before we were connected with real agents.

Emailing support@emucasino.com is the alternative means. With this option, you can expect a response within 24 hours. Support is your best bet if you need help or clarification, from failed deposits to challenging verification processes. The site also allows you to verify your account via your profile.

Live chatAvailable – 5 minutes
Phone supportNot available 
Emailsupport@emucasino.com
FAQsLimited

Emu Casino also has an FAQ section that answers questions like creating an account and sheds more light on its VIP club. Still, you can always write to support and count on getting thoughtful responses.

Is Emu Casino legit?

Luster N.V. manages Emu Casino under a Curacao jurisdiction. The operator was set up in 2012 and its longstanding history in the online gambling industry gives it a level of reliability.

However, we found some terms and conditions unfair, most notably, its 3.9% fees charged on your multiple withdrawals in 30 days. To its credit, it has alliances with more than 30 software developers who have contributed to its collection of games.

Furthermore, Emu Casino assigns its conflict resolution to its support staff and supervisors. If the casino's Terms and Conditions do not adequately address a given issue, the relevant body of legislation shall be Maltese law.

AskGamblers6.88/ 10
Casino Guru8.9/ 10
Casinomeister7.2/ 10

We checked the ratings on several other sites and found they aligned with ours. Most reviews were good. However, the unresponsive live chat and the poor wagering requirements placed on bonuses posed issues to most players. Other complaints concerned delayed withdrawals.

Games

Although Emu Casino has about 2,700+ games on its site, you can find multiple options in its slots library. Though these are significantly fewer, you can also find exciting table and live dealer game options. Some attractive options include Star Bursty, Beast Below, Lightning Roulette and Vegas Downtown Blackjack.

Slots2,600+
Blackjack30
Roulette28
Poker21
Baccarat14
Craps2
Scratch cards51
Total number of games2,746

We found the table games section highly lacking and needing a big boost. You can find Emu Casino unsatisfactory as a table games player. Fortunately, you can find better options on platforms like Casinonic and Playfina Casinos. 

Slots

1x2Gaming3oaksBetsoftBooming GamesEndorphinaEvolution GamingEvoPlayG.GamesGameArtHabaneroHacksaw GamingIronDogiSoftBetKalamba GamesMascot GamingMicrogamingMrSlottyNetEntNolimit CityPlatipusPlay'n GoPlaysonPragmatic PlayQuickspinRelax GamingSpinomenalThunderkickTom Horn GamingTriple Profits GamesWazdan

Emu Casino has over 2,600 slot machines supplied by up to 30 developers. Major developers include NetEnt, 1x2gaming and Play'n Go are all part of this website. Sweet Bonanza, Rags to Riches, and The Book of Inferno are just a few popular selections available.

In addition to the 58 jackpot slots, this platform features 60 Megaways that allow you to strike substantial wins. Titles like The Dog House Megaways and Buffalo Kings Megaways are among the most exciting releases at the Casino.

Table and card games

Emu Casino invested little in its table games library. Still, you can have access to different variations of top-notch games. Popular table games include Oasis Poker Classic, Caribbean Stud Poker and Triple Edge Poker.

Live dealer

You have access to about 27 games, which is disappointing for a casino in the industry for over a decade. Some notable titles include Infinite Blackjack, Caribbean Stud Poker, Lightning Roulette and Lightning Baccarat.

There’s a live casino welcome offer but unsurprisingly, no other live dealer promos were available. If the few options concerns you, we recommend playing at Goodman Casino and Rabona Casino, which offer more live casino reward options.

Roulette2
Blackjack3
Poker1
Baccarat2
Other19*
*includes games like Bac bo, Crazy Time, and Casino Hold'Em

Mobile app and user-interface

Although Emu Casino doesn't have a mobile app, most of the games on the site are HTML5-tech built, so they run well on mobile devices. The site's structure and features remained unchanged, even with its mobile-friendly layout. The live chat feature is a floating message option at the bottom left. 

You can also navigate to the game catalogue from the main page. The most played titles, such as Mega Moolah and Treasure Nile, are on the first page and are accessible via a single click. Withdrawals are hidden in your profile, while deposits remain in the top right corner of the screen. 

Emu Casino is the ideal site for you if you want an operator that gives you a taste of several slots games and tournaments. However, the operator must take steps to bump up its ratings by boosting its table games, removing its payout fees, and improving delayed customer service.

Alternatives of Emu Casino

1 20bet Casino
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Editor's comment
20bet is among the operators that manage a sportsbook and casino in Canada. It holds a Kahnawake license together with its Curacao license, which offers a reasonable level of safety. Its games library was massive but focused more on slots. Yet still, it offered a fairly impressive number of table and live casino titles. This was, however, not replicated in its promotional offers. Bonuses can, thus, be better and more inclusive. Its welcome offer was less than what we’ve seen at most casinos. Similarly, the bonus qualifying amount can be more affordable.
Games
9.6
Trust
8.8
Bonus
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Support
7.1
Payments
8.3
PROS:
  • Reliable payment choices
  • Rewarding VIP program
  • Over 7,000+ games
  • Dedicated casino app
CONS:
  • Low welcome bonus
  • Few promotional offers for regular players
  • Delayed payouts
  • Account verification could be lengthy
2 BetandPlay Casino
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Editor's comment
BetandPlay Casino offers a relaxed and easy to use interface. This gives you an easy grasp of the site whether playing on PC or mobile. Quickly settling into play, we discovered its welcome bonus to be less than what other Canadian gambling sites offered. This became even less attractive on finding out its enormous wagering. In spite of this, Its VIP program rewards you well as a loyal player. Availability of renowned Canadian payment options was a plus. Nonetheless, the operator needs to work on its delayed payments to increase rankings.
Games
7.9
Trust
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Bonus
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Support
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Payments
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PROS:
  • Over 5,600+ games
  • Detailed & Rewarding VIP program
  • Multiple banking options
  • Responsive customer support
CONS:
  • High wagering requirement
  • Few promotional offers
  • Curacao license
  • Delayed payouts
3 Casino Friday review
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Editor's comment
Fridays are for fun and Spindora Ltd hints at a thrilling weekend with its relatively new brand, Casino Friday. The operator’s Kahnawake license assured us that we were in a safe environment even before delving into the casino offerings. We liked the choice of welcome promos. You can choose between a regular bonus or a live dealer offer. Unfortunately, the site didn't replicate this in the promotions for regular players. Its reliable payment options made wagering easy, but it would be fantastic if the site sped up payouts. It's an excellent place for your top slot games, but the table and live casino section needs some improvement.
Games
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Trust
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Bonus
7.7
Support
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Payments
8.9
PROS:
  • Over 3,950+ slots
  • Spin Booster feature
  • Kahnawake Gaming Commission license
  • No payout limits
CONS:
  • Limited promos for regular players
  • Withdrawals can last up to five days
  • Minute welcome bonus
  • Insufficient info on VIP program

20bet Casino has several tables and live dealer games. You can also find a rewarding VIP program but remember that the account verification process could be lengthy. 

At Betandplay Casino, you have several banking options and can withdraw multiple times a month without charges on your payouts. However, its Curacao license does little good to its reputation. 

CasinoFriday operates with a Kahnawake Gaming Commision license and has fair wagering requirements. The operator, however, has limited promos for regular players.

FAQs

Is Emu Casino legit?

Yes, Luster N.V. established Emu Casino in 2012 under a Curacao license. Our review shows they have an excellent reputation among customers but with complaints concerning their customer support and withdrawal fees. Hence, we advise watching for updates to their terms and conditions.

Does Emu Casino have a mobile app? 

Emu Casino doesn’t offer a downloadable app. However, it has a browser interface that works just as well on mobile devices as desktop computers. All games are built with HTML5 technology and offer full online game support.

Can I participate in live casino offers at Emu Casino? 

Emu Casino needs a massive boost in its live dealer promotions. However, there’s a live welcome offer you can benefit from.

How do I contact customer support at Emu Casino? 

You can contact support via live chat or email at support@emucasino.com. There’s also an FAQ page where you can find some relevant information.

Does Emu Casino offer a VIP program?

You're enrolled in the operator's VIP program when you become a regular player. However, the casino's VIP team determines who's qualified for the program.

Specification: Emu Casino review

Bonus
Bonus

Up to $300 + 12 free spins

Wagering requirement

45x deposit + bonus

Bezahlmethoden
Deposit method

Bitcoin, Ethereum, INSTADEBIT, Interac, Jeton, MasterCard, MuchBetter, Neosurf, Tether, USD Coin

Payout time 3-5 days
Specification
License Curacao
Number of games 2,500+
Game studio 1x2Gaming3oaksBetsoftBooming GamesEndorphinaEvolution GamingEvoPlayG.GamesGameArtHabaneroHacksaw GamingIronDogiSoftBetKalamba GamesMascot GamingMicrogamingMrSlottyNetEntNolimit CityPlatipusPlay'n GoPlaysonPragmatic PlayQuickspinRelax GamingSpinomenalThunderkickTom Horn GamingTriple Profits GamesWazdan
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