Big5 Casino review
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Big5 Casino bonus
Signing up and making a first time $15 deposit qualifies you for a welcome bonus of up to $500. Yes, it's a freebie, but we weren't too pleased with the meagre offer. Big5Casino could have doubled this offer at the very least. While doubling it won't beat most Canadian sites' average $1,500 bonus, it would still be a better deal than the current offer.
Luckily, the operator allows you to win extra 500 free spins on depositing $85 upwards. The casino credits your account with these free spins for 10 days. Yet still, this welcome bonus is not substantial compared to the average offer at Canadian online casinos.
| Bonus | Offer |
|---|---|
| First deposit bonus | 100% up to $500 + 500 free spins* |
| *Free spins available on Spinions Beach Party | |
Bonus terms
You must play through your deposit bonus 30x before withdrawing your rewards. There's a 30-day deadline for completing this wagering requirement, which is fair. The combo of the bonus, max bet size and its wagering period make it easy to use up your bonuses without playing excessively.
By most measures, Big5's deposit wagering requirement is among the best in the industry. They have standards on par with brands like King Billy Casino. However, we can't say the same for its free spins wagering that require you to play through your bonuses 60x in 30 days.
| Wagering requirement (WR) | 30x deposit + bonus, 60x free spins winnings |
| Minimum qualifying deposit | $15 |
| Maximum bet limit | $8 |
| Time to clear WR | 30 days |
You can redeem your winnings when you wager several game categories. Here's a rundown of how game types at Big5 Casino contribute to your bonus wagering:
- slots – 100%
- video poker– 15%
- roulette, live and table games – 10%
- other games – 20%
Some games are exempt from the operator’s mandated playthrough. You can find them in the platform's terms and conditions.
Other promotions
You're given a satisfying selection of regular promos for playing at Big5 Casino. Winning the free cash and spins extends your bankroll, allowing you to try out new titles for free.
Its promo section compares reasonably to SG casino and Rabona, which provide diverse bonus offerings.
We liked the ingenuity of the operator, providing you with a special offer for each day. Notably, there's a higher level of rewards you receive when you place increased deposits. The bonuses are regularly updated, so there's a likelihood of meeting something different from the table below.
| Mustang Monday | 30% bonus up to $700 (x3) + 40 free spins* |
| Tip Top Tuesdays | 30% reload bonus (x2) + 50 free spins**OR25% reload bonus (x2) + 75 free spins*** |
| Megaways Wednesday | up to $700 +100 free spins*** |
| Tournament Thursday | up to $115 + 155 free spins up for grabs |
| Friday Funday | 20 free spins**** 30% reload + 50 free spins***** 30% reload +100 free spins**** |
| Super Saturday! | 25 free spins****** + 40% Reload up to $700 (x2) |
| Step Up Sunday | 50 free spins*****25% Reload + 50 free spins***30% Reload + 75 Free Spins***** |
| VIP | No |
| *Free spins available on Mustang Gold | |
| **Free spins available on Joker’s Jewels | |
| ***Free spins available on Book of Dead | |
| ****Free spins available on Power of Thor | |
| *****Free spins available on Big Bass Bonanza | |
| ******Free spins available on Gates of Olympus | |
Now if one of the things you look out for when signing up at online casinos is a reload or free spins bonus, there's a lot to look forward to at Big5 Casino. The operator, however, didn't provide any live dealer promos, whether in the form of live drops and wins, live cashback or bonus vouchers.
VIP Programme
Your profile section has a level progress bar with “evolution points”. However, the site doesn't offer any info on this or how to progress in the offer. It also didn't provide a separate VIP section.
Suppose detailed VIP promos are a factor you consider before playing at online casinos. In that case, you may enjoy the loyalty events at CasinoChan and King Billy Casino. These operators detail the points required for higher-level promotion.
Banking at Big5 Casino
You can fund your Big5 casino account with major deposit options in Canada. Typically, the processing of your deposits takes up to 24 hours. In contrast, Big5 casino processes withdrawal requests within three to six days.
Deposit with CashtoCode
CashtoCode is a straightforward and secure means of funding your account. Following these steps below, you can complete the process within two to three minutes.
- Click the deposit button.
- Pick CashtoCode as your chosen payment option.
- To make a deposit, enter the amount you wish to wager with. Select Deposit.
- Min deposit: $15
- Max deposit: $1,500
- Enter your 20-digit eVoucher. Agree to the terms and make the payment.
Other deposit methods
The operator allows for other payment methods as well. Below, we detail some additional options worth considering apart from CashtoCode.
| Payment method | Limit |
|---|---|
| Interac | $15 – $9,999 |
| Mastercard, Visa | $15 – $14,600 |
| Paysafecard | $15 – $1,400 |
| MuchBetter | $15 – $14,600 |
| Pay with crypto | $15 – $3,600 |
| Ecopayz | $15 – $14,600 |
| Neosurf | $15 – $14,600 |
| Bitcoin | $15 – $14,600 |
| Litecoin | $15 – $14,600 |
| Ethereum | $15 – $14,600 |
| Ripple | $15 – $14,600 |
| Bitcoin Cash | $15 – $14,600 |
| Tether | $15 – $14,600 |
| Link | $15 – $14,600 |
The deposits on the platform are free. However, you may pay extra fees when making card deposits, as some issuers charge processing fees.
Payment Options
Withdrawals can be made via trusted means. However, before making a withdrawal, you must verify your account.
| Payment method | Limit |
|---|---|
| Interac | $20 – $2,000 |
| Paysafecard | $20 – $2,000 |
| MuchBetter | $20 – $2,000 |
| Pay with crypto | $20 – $2,000 |
| Ecopayz | $20 – $2,000 |
| Bitcoin | $20 – $2,000 |
| Litecoin | $20 – $2,000 |
| Ethereum | $20 – $2,000 |
| Ripple | $20 – $2,000 |
| Bitcoin cash | $20 – $2,000 |
| Tether | $20 – $2,000 |
| Link | $20 – $2,000 |
| *All payments are subject to a pending period. Payments are released once they are approved and all documentation is provided. | |
No matter your withdrawal method, there’s a $2,000 weekly withdrawal cap. You also can’t take out more than $5,000 monthly. That's highly limiting, even for your regular day-to-day winnings.
As if that's not restrictive enough, the operator places a withdrawal restriction on your jackpot wins. This is enough to turn away high rollers and even regular thrill-seeking players. Luckily, sites like CasinoDays and Ivibet let you receive up to $50,000 monthly.
Payments are processed from the first day of your request, but it could last up to three working days before you receive your money. Before answering your request, the casino takes measures to verify your identity and address. You must provide several documents as verification proof. This is usually demanded from you on the first payout request and could extend your waiting period.
Customer support
Within the support section, there's an option to chat with live support. We reached out to an agent and impressively, got a response within two minutes. However, the reps didn't seem too abreast of some casino info.
We requested info on its VIP program and were informed to check the promo section. However, the site had no relevant info within the section.
You can also ask questions via its contact form or email support@big5casino.com. Big5 has a verification option in the “Account verification” section, but you can contact customer service for this also. Don't forget to complete this on time to prevent delays in your withdrawals.
| Live chat | Available – 2 minutes |
| Phone support | Not available |
| support@big5casino.com | |
| FAQs | Basic |
At the end of the page is its FAQ section. It addresses all aspects of account creation, protection and authentication. However, you should contact customer support for help with a particular problem.
Is Big5 Casino legit?
Condor Malta Ltd manages Big5 Casino under an MGA license. This is one of the most dependable regulators in the market today. We found registering on the site seamless, with no unusual requirements.
When we checked for its security tools, we found that it uses SSL encryption to protect players' information. We urge you to read its terms and conditions page for inconsistencies.
The casino also partnered with game developers like Play'n Go and Pragmatic Play to provide premium offerings. It has an affiliate program with paying commissions that further strengthens its legitimacy.
In case of a dispute, it provides for settlement through the Maltese Alternative Dispute Resolution Entity (MADRE). The dispute resolution with this organization is free of charge and also free from the influence of Big5 casino.
| Trustpilot | 3.7 stars |
| Ask Gamblers | 6.92 |
| CasinoGuru | 5.2/10 |
We checked with several review platforms to verify that our findings were consistent. Users complained that the website would not unblock their accounts after they had been banned. We also discovered several complaints about the verification process and the trouble of redeeming prizes.
Games
Big5's library includes over 2,460+ games. You may play both classic casino games and their live dealer counterparts on this site. Games like baccarat, blackjack, poker, and roulette fall into this category.
| Slots | 2,120+ |
| Blackjack | 203 |
| Roulette | 35 |
| Poker | 3 |
| Baccarat | 52 |
| Craps | – |
| Scratch cards | 56 |
| Total number of games | 2,460+ |
Big5 Casino only has a few different poker and roulette games available. You may play both multiple titles in both categories at Smokace and Hellspin casinos, two reliable gambling sites.
Slots
The games at Big5 Casino come from as many as 50 software developers. The site features titles from Amatic, Pragmatic Play and Play'n Go, with three and five-reel variants available. You can try Big Bass Bonanza, Cleocatra, and Sweet Bonanza, even if you're starting your online casino journey.
There are over 25 different jackpot games to play for real money at Big5. More than 40 unique Megaways exist, including Pirate Kingdom Megaways and the Big Bad Wolf Megaways.
Table and card game
The operator provides access to approximately 250 varieties of table games. Classic Blackjack, Roulette Diamond, and Supreme Baccarat are all available in demo and real money modes.
Oasis Poker Classic, Caribbean Stud Poker, and Triple Edge Poker are a few other games of skill worth checking out.
Live dealer
Big5 Casino offers up to 130+ live dealer games. Among the many live dealer games available are Roulette, Blackjack and Baccarat.
You can place wagers as low as $10 on Evolution, Microgaming, and Vivo games. This way, even if you're playing on a low budget, you still find a cheap table.
There were no live dealer promos at Big5Casino all through our review. That’s not a problem though as there are cash prizes up for grabs at live dealer events hosted by Playzilla and Nomini casinos.
This table summarizes the available live dealer games at Big5 Casino.
| Roulette | 14 |
| Blackjack | 89 |
| Poker | – |
| Baccarat | 24 |
| Other* | 3 |
Mobile app and user-interface
The Big5 Casino Android app is a great way to play games on the go. The app can be accessed through the casino's main menu. Alternatively, using HTML5 technology, you can play the games without leaving the casino's website.
To create an account, click the “Register now” button at the top of your device. Games, discounts, and contests are all accessible via the menu icon.
Slot machines like “Big Bass Bonanza” and “Cleopatra” are available. On the profile editing page, select the “Deposit” tab. A floating live chat option is available within the casino's support section.
Big5 Casino is recommended to slot players.
Big5 is a fantastic choice if slot machines are your preferred method of entertainment at online casinos. However, we hope to see a more extensive variety of live dealer games shortly. The operator can also significantly boost its standings by increasing the variety and quantity of its promotions.
Alternatives of Big5 Casino
- Decent welcome bonus
- Fair bonus conditions
- Dedicated casino app
- Kahnawake Gambling Commission license
- Limited payment options
- Few table games
- The VIP programme is not standard
- No mobile contact
- 5,600+ games
- Transparent VIP program
- Multiple promotions and tournaments
- Reliable payment options
- $24,500 monthly withdrawal limit
- Withdrawal fees on some transactions
- No live chat or phone support
- Curacao license
- 6,000+ games
- Lower than average wagering requirement
- Variety of payment methods
- Deposit and withdraw in CAD
- Safe casino games
- Attractive weekly promotions
- Lack of game filters
- Some inconsistent information on site
- No phone support
- Licensed in Curacao only
The Kahnawake Gambling Commission licenses Leon casino. While the casino offers a lavish welcome offer, it has limited payment options.
Katsubet casino pays out your jackpot wins in full. You also benefit from several promotions and tournaments. But some of its payment options have fees attached.
Bitstarz has no payout limits and processes payouts on time. The site, however, offers a few table and live dealer games.
FAQs
Yes. Condor Malta Ltd manages Big 5 Casino under an MGA license. Similarly, there have been zero documented cases of fraud associated with the operator.
Your deposits at Big5 Casino are free of charge. However, card and ewallet providers may deduct processing fees for transactions. You can deposit with CashtoCode or other free electronic fund transfer methods to avoid these fees.
The operator processes all payout requests in two to three days. However, when you withdraw with crypto payment options, you can expect your winnings without extra delays.
Click the floating support option on the right of your screen. You can message via the contact form or communicate with Casino agents through live chat. Alternatively, send an email to support@big5casino.com.
The casino's terms and conditions give it the right to pay out jackpot wins in tranches of $5,000. This is one of its significant letdowns.
Specification: Big5 Casino review
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